Absolutely amazing. He has been servicing our computers for years. We have bought two from him. We have sent many of our friends and family to him to buy or get services. We have personally seen him even fix problems that were to no fault of his own. He is always 100% upfront and will call and update you with any issues. He helps those in need. There are a lot of scamming people out there who will rob you or lie to make someone else pay for their screw up and he is definitely not one of them. For once I can say I know he is what he says he is.