Tires Plus

Went in for four new tires during their Black Friday sale, and set an appointment later in the week to get it done. Came in, and they were unable to get it done in the time frame allotted. Wasn’t a big deal but it was an inconvenience and without even whining or asking, they gave me a discount on the work done. This is the customer service that will have me coming back again.

First they fixed my husband’s car. They were so nice to my husband and I through the whole ordeal. Then they put on our license plates since we just moved here.

$ 20 to do a complete car inspection, can’t beat it! My review for the Germantown location applies to all locations I’ve been to. Don’t hesitate to bring your car here for care.

Excellent service and reasonable prices here. David (the mechanic) was awesome at explaining what was wrong with my vehicle. He was respectful and honest, which is hard to find as a young woman at a repair shop.
Highly recommend! I would take my vehicle back here again. They have coupons online for their services, so be sure to check that out.

I was driving through West Allis and heard the awful, wub wub wub wub from the passenger side of the car. Oh, shoot, I’m getting a flat and I don’t have a spare. I really didn’t want to get fleeced by a towing company, so I stopped at Kwik Trip and filled up with air. About 5 more miles passed, and I heard wub wub wub. Luckily, I made it to Clarke on 27^th street. I filled up with air again. I recalled seeing Tires Plus down the street so I made one final push and pulled in to the parking lot. I watched my tire exhale one last time, and then it died. I made it without a tow, yes! I realize this review has nothing to do with Tires Plus at this point, however, it does set the stage for my distrust of anything related to car repairs. I expected a recommendation of a set of 4 tires, with all of the bells and whistles, like rain guard or snow shield or no skid or self repairing (is there such a thing), but I was surprised when the manager called me with the results of the inspection. They were only recommending that I buy 1 tire, and it was way less than I expected. I believe that the people running this place are honest and truly care about meeting the customers’ needs. They want repeat customers and it shows.

This last November, I finally broke down and bought new tires for my baby, a Nissan Versa. Tires Plus had what I was looking for, so I made an appointment. Apparently, while taking off my tires, they discovered my car has a TPMS sensor (tire pressure monitoring system) by breaking the sensor on my front passenger side tire. *insert disgruntled face here*
They replace it at no extra charge, but I was left wondering… was I supposed to give them a heads up? That’s what it felt like when the guy came out to inform me of what happened.
The rest of the tire change went by without incident.
A few weeks later, my tire pressure light came on. It was for my rear passenger tire. (I had been having problems with this tire having a slow leak before the new set, and had hoped it would be resolved) I filled all my tires, hoping it was just because of the changes in weather, or that they hadn’t filled them enough when they were changed. I was wrong.
After filling my tire again, and realizing my slow leak was STILL haunting me, I made an appointment with Tires Plus since they have a warranty.
If it had been a simple leak, it would have been no charge. However, it was the TPMS on that tire that was leaking. I was told it needed to be replaced, and I would be charged for the part, but not any labor. Minutes after leaving to meet a friend for lunch, my tire pressure alert began flashing, then became a solid light — scaring the poo out of me as I was on the highway. Kind of luckily, it just meant the TPMS had been incorrectly installed, not that my tire was a ticking time bomb. They made time for me immediately, and took just minutes to reset it.
5 days later, that son of a biscuit light was back AGAIN. Same tire. I called, and Tires Plus asked if I could come in the next day. They had to replace a part inside the sensor they had installed. Hopefully, this is the last time I’ll have to go back, but I’m not holding my breath.
The staff was friendly enough, but should it really take three tries to fix something like this? Makes me want to train to be a mechanic so I can just do it all myself.

I realized I’ve been taking my car here for over seven years– wow! Not once in those seven years did I feel I was overcharged, or was taken advantage of (I don’t know a piston from a strut). The staff here is so friendly and nice, there are a lot of great value adds (free 20 point inspection with a Tires Plus credit card, free tire rotation when you purchase tires from them) and their prices are pretty reasonable.

Love Tires Plus in Oak Creek. They got me in today just before close, did excellent work, and I have free tire rotation and balancing for as long as I own those tires. Great prices! This is the best tire experience I have ever had!