Bellagio Salon and Nail Spa

Came here for the first time after reading mostly positive reviews and had a really great experience.
I did call a day in advance and scheduled 2 gel manicure appts for my mom and I knowing that Saturdays at nail salons can get crazy. We ended up arriving 30 mins early and wanted pedicures as well and they got us in right away with no issue.
Lee took care of my nails and toe polish change and she did an AMAZING job. I didn’t feel rushed at all and she paid close attention to detail which I totally appreciate.
I saw on their website a coupon for a free eyebrow wax or thread on your first visit, so I took advantage of that during my visit (they do offer other coupons as well — so check that out beforehand). A manager (didn’t catch her name) took care of my threading and was quick and did a great job as well. She asked how I liked my nails and thanked me for visiting which was nice.
The salon itself is beautiful and very clean. They offer a wide variety of services beyond nails including hair, waxing, eyelash extensions, etc.
At the busiest point in our visit it did get a little noisy, but it didn’t bother us.
All in all, we will definitely be back. I’ll be considering this salon to bring my bridal party to for pre-​wedding pampering, too.

Scheduled two Bellagio pedicures for my mom and I. This was her first time experiencing a pedicure and our first time to this spa. We arrived 15 minutes early and they politely greeted us and instructed us to pick out our colors. We did and we waited. About 5 minutes after our appointment time, they told us to go and have a seat at the station. We did and then we waited for almost 30 minutes before we were taken care of. People who walked-​in after us were taken care of first. We did not get the Bellagio pedicure as requested at the time of appointment, we received the traditional. Because my mom and I were not being taken care of at the same time, she was done first. They asked my mom to come to the manicure table and sit. They began giving her a manicure, which was not something we had planned. They picked out the color they wanted to paint her nails. It was the strangest thing. They charged us $ 55 for her manicure and pedicure… something we didn’t request.

I frequent this salon no less than a bi-​weekly basis. I’ve gotten manicures and spa pedicures, then upgraded to gel nails and deluxe pedicures. I’m very specific on how I want my nails (shorter, square and sharp) and have always been pleased with the results. I get my eyebrows waxed there and I’ve gotten a Brazilian wax (pleased with both, but the Brazilian wax hurts at any salon, let’s be real ladies). I’ve gotten eyelash extensions which I love because then I’m not required to wear mascara and have gotten a ton of compliments. I read the review about the women getting gel nails and them turning yellow. That did happen once
out of two years due to me putting my nails under the purple light for too long. Salon staff offered to fix it, but I was too impatient and they ensured it was corrected next time. I recently came back from vacation and got an hour long massage which was relaxing and rejuvenating. Bellagio offers free wifi, television if you want to watch your favorite show, and are always on point about offering bottled water to drink. A discount is applied for using cash. I would highly recommend this salon and it is kid friendly as I brought my 7 year old son for a pedicure and he waited and did his homework on his tablet with the wifi. Convenient location and open later than normal salons without having to travel to the mail. Kong and Kelly, the owners always strive to please and I’ll be a return customer for many years to come!

This place is close to my office so it’s convenient. However, that’s not a deal maker so the fact I keep returning says a lot, salons are omnipresent.
And this review is based solely on nail services.
They do advertise a special for a $ 35 mani/​pedi however it shouldn’t come as a surprise that this great deal is basic mani, basic pedi. Let’s keep it real, ladies. Also, they charge differently cash versus credit card. This is a true situation. Most people should know that credit card companies charge a fee for their service that is passed on to the businesses. Think Woodmans grocery store… They won’t accept credit cards, only take debit, so they can keep prices lower. I’m totally in acceptance that if I use cash I get a couple bucks off (this from a gal who rarely carries cash, but I get the realities).
The lack of an in-​store menu and total clarity makes it really difficult to understand what the nail service options are and at what price. They refer clientele to go online to learn about options (which I’ve never done) and hopefully they will eventually get some print materials and/​or clear menu option signage, stat.
With all this said, every person –so far– who has done my nails has kicked arse! As I said before, I keep coming back and I know the options are bountiful!
Here’s some commentary and a response to my irritations and gripes with chicks who write salon reviews:
«Listen, gurl, you want the job done right or you want it done fast? You and me both know perfection doesn’t come at a snap of the fingers. Better manage your time before showing up at the salon. Make sure this is the main thing to do that day or else you are being rude by thinking that your precious time takes precedence over: a) thorough work or b) other customers who may have made an appt. days or even hours before you. Come when you have time to sit back, relax and don’t need to think.»
xoxo

This salon is really awesome. Everything looks nice and modern. I love their chairs, so comfortable. Their decoration is really great. It makes the salon look luxury. The owner and staffs are also really friendly and nice. They keep everything in the salon clean and organized. They did clean up after every customer. Love to be back.

It is a beautiful salon, the people were nice, service was ok, but the end result is horrible. Went in for a full set if gel nails and pedicure. The nails seemed soft, but I was told they were strong– very strong – won’t break. I am on vacation and it has been 4 days. 5 are broken off and the white of the French is yellow. Never have i gad such a bad set and have had so many broken nails in 4 days! I am disappointed with the results. The pedicure was expensive and mediocre. I won’t be returning.

I also was impressed with the salon’s look. Seemed clean spacious and very inviting. I got a mani and pedi. The man that did my pedi seemed like this was his first one. He kept asking the girl next to us questions like he didn’t know what to do next. Just didn’t seem to have a clue what to do. He filed the ends of my toes not the nails, massage was ok, put one warm towel one hot on my legs, couldn’t wrap them on properly so they stayed. Then came the polish… He kept looking at the almost employ bottle, putting the brush back in, pulling it out looking at it again and again. I said I’ll pick out another one if that one is empty. Don’t think he understood a word I said just proceeds to glob it on my toes. Got the cuticles but none on the tips. This polish won’t make it to the weekend then alone the month they usually last. The manicure was done by the girl that served as the translator mentor at the pedi chair, while he cleaned all the foot baths. Never again !!!

I visited them a couple months ago for a basic mani-​pedi. The place is beautifully decorated with a large number of pedicure stations. I asked about the different levels of services for manicures and pedicures but never received a good explanation. The pedicure service was fair. I expected to be escorted to a manicure station, but was not. She did my manicure from my right side of the pedicure station. My nails were never even soaked. She finishes and takes me to the drying table and I never saw her again. They charged me full price even though the large banner on Ryan Rd advertises a mani-​pedi for $ 35. I couldn’t wait to get out of there so I didn’t argue the point. In following weeks, I attempted to contact them to learn about the various levels of services. They’ve never responded. Two weeks ago I called to make an appointment. They said they put me down for the agreed upon date and time, but never asked for my name before they hung up. I won’t go back. I’ll stick to my normal salon with less smoke and mirrors.

My first experience was OK and being that I really wanted to like this place I gave it a second try. I wish I hadn’t. Started off with my youngest (6) and oldest (8) in kids chairs which weren’t ready upon arrival of appointment so we waited 15 minutes. Fine. No problem. The girls get to the chairs and soak for 15 minutes. Nobody comes by. Meanwhile I’m standing awkwardly next to them because my chair is not ready even though I had requested to be sat next to them. Finally, my youngest gets somebody and I’m able to sit down. My oldest continues to soak for another 15 minutes with no one in sight. I finally ask the lady if they have someone for her. «Oh yes… someone will come.» Ok? Another 5 minutes or so passes and someone finally does come after her sitting in the chair for over 30 minutes soaking in what was now cold water. Lovely.
Now time to relax. Right? No. The lady I had was very rough and ended up cutting my heel and then later cut my finger. It stung. a lot. and ruined the already poor experience for me. Not only that but her nails were long and she’d practically pinch me every time she went to paint my nails. The girls seemed to be fine with no issues had there. I will say their nails turned out well as did mine. However, if I’m going to pay for a service that is not the experience I want to have. The saying is true … You get what you pay for and I’ll be taking my money elsewhere.

First time at the salon today and when I was seated at the nail dryer the employee dropped a bottle of nail polish that broke and polish went everywhere. Piece of glass landed in my flip flop and when I got up there was a piece of glass stuck in my foot. Needed the nail tech to pull it out. Was not even offered a bandage. He did a decent job on my nails but I have tiny air bubbles on all nails.

I really REALLY wanted to like this place but I don’t think I will be going back. When you first walk in you will be BLOWN AWAY by the décor. They did a FABULOUS job on the interior design. However the service was not what I expected. I stopped in after hours since the open sign was still flashing. I only wanted to book an appointment but the lady who greeted me insisted I stay. I was placed in a pedicure chair and waited a good 10 minutes in luke warm water for someone to do my pedicure. The man who did my pedicure was so rough with my cuticles that I quickly became nervous. Sure enough he cut me. Rather than clean my cut immediately, he first put the cotton swap he used to remove my polish with on the wound. I was disappointed that I was never consulted on the temperature of my water, how I wanted my nails shaped or how short I wanted them cut. I was more than disappointed that a file was used on my feet rather than a pumas stone. I did NOT like the fact that the file was also brushed accross the knuckles of my toes… Not sure what the purpose of this was only to make me uncomfortable. When I told my friend about my experience there she said that THIS was the place she had told me about in earlier in the year that the «man» had cut her when trimming her cuticles as well. So clearly there is a trend here. I will say that the people were very friendly and honored a discounted price even though I didn’t have the coupon present; which I found to be MORE than generous. While the hospitality was outstanding and the ambiance was nice, the quality of the service was less than adequate and absolutely NOT relaxing. I think I will continue to drive to downtown Milwaukee and get the service I’d expect.

I really really want to love this place. it’s clean and beautiful. my personal experience was they were a little unorganized and I’ve been soaking in the pedicure tub for 15 min with no person to be found. I’m really hoping things turn around quickly. so far not the best experience. fingers crossed.
good: extremely clean, friendly, full service spa
my service when they finally got to me was excellent.
average: way too any polishes need to be replaced. I picked at least 5 that were really gummy. toss that shit and get new ones.
I waited an eternity for my service to actually start. I will say they did a great job with the service. I loved loved the several scrubs, hot towels and my generous massage.
my polish was a little goop-​ey made my nail techs job not so fun. he did the best he could. kudos to him. I wasn’t super underwhelmed or super impressed either.

Nice surroundings. I’ve been to Bellagio twice, once when if first opened, and once more recently. The first time was for a pedicure and it was awesome! The scrubs really worked, they paid attention to detail and my feet looked great. The second time was for a shellac manicure and it was not a great experience. Half way through the manicure, my technician announced that she was going to do someone’s hair and some guy was going to finish my nails… okay, not a big deal if the guy knew what he was doing… ummm he did not. The first thing he did was screw it up! My polish has bubbles in it, the shellac polish is all over the back of my fingers and the «massage» he gave me at the end felt like I was putting my hand in a vice. I had such a great experience the first time, that’s the only reason for the 3 stars, if my second time had been my only time, I would only be giving 1 – 2 stars. Certainly not sure if I’m ever going back. As far as prices shellac manicure is $ 35, at neroli it’s $ 45, so sure you save $ 10, you also have to put up with big screen TV’s and football on TV with the guys yelling at the screen as opposed to a more serene environment. So you choose if it’s worth saving the $ 10.

An all in one salon that you don’t have to drive all the way down town for!!! FINALLY!!!
WOW this place seriously blew me away, the outside does not do the inside justice. I came in to check it out and felt like I stepped into another world. I received high end service and quality for low end prices (my FAVORITE kind of place!) I was amazed on all that this placed had to offer, I treated my self for a full day of pampering.
I started off with an amazing shellac mani & pedi, it turned out wonderful– Not able to say that too often being the picky person I am.
Next hair– YES hair. I was very skeptical letting someone new touch my hair, let alone cut it. I asked probably a million questions before I let him start, I could tell he knew what he was talking about and after he started I could tell he was doing this for a while. I received a much needed deep conditioning treatment, probably one of the best I have ever had.
He cut about 3 inches off my hair, to some that mite not seem like a lot, but to me… lets just say I have some attachment issues when it comes to my hair. It was much… muchhh needed. When he was all done, I was very happy with my hair– Its very seldom I am able to say this from how picky I am. Whenever I get a hair cut i’m not usually satisfied, but he made me a happy girl. Its safe to say i’m a new regular. Sorry Neroli salon, yes I am cheating one you– your $ 100 haircuts are not doing it for me any more.
Moving on. Massages– YES this place offers massages. All I can say is HOT STONE try it, you’ll love it.
The best part of my experience… was that the bill at the end of all this, was only a fraction of what I was expecting! High end service — low end prices cant wait to try their other services !
Thanks guys I’ll be back!

This place is definitely worth the drive in from the city! Full service spa, nail and hair salon in a very elegant and welcoming environment. Prices can’t be beat. Discounts if you pay in cash… $ 15 for a traditional manicure or if you are willing to splurge, only $ 35 for a microdermabrasion manicure. They even have an adorable mini-​pedi chairs for your daughters. The pedicures are wonderful; even with the traditional pedi (they have several to choose from) you get a complimentary beverage and foot massage for under $ 30.
They offer great massage and spa packages at reasonable prices as well. The staff is friendly and the secret is not out yet as they easily accommodate any walk-​ins without wait. Give this place a try, you on’t be disappointed!