Stride Rite

I don’t know how these sales people do it. Every time I’ve visited, there is always at least one of each kind of kid: the screamer, the fast-​breaker, and the cryer. And the salespeople remain very helpful and friendly.
This visit, I’ll be honest, my toddler was the fast-​breaker. Once I got his shoes off, he took off to run to the other side of the room, under the tables, over to the window. Mom is not very fast and I think he loves watching me run after him. But anyway, the saleslady was so patient with us as I tried to gather up the Bubs and get him to stand to get his feet measured and then sit on my lap and stick out his foot to try on the shoes. They have always done a great job detailing information about sizing and the difference in shoe levels for each level of walker development and I’ve never been pressured to purchase anything.
These shoes are great quality and made to last. So for that, you’re going to pay a little more. But once you get on their email list and sign up for their points program, you will start getting coupons in the mail and start accumulating points for $$ off future purchases.
We’ve been lucky to have our choices available in this store and not have to trek to another store or go online. They have offered to call another store once for us, but we opted to get choice number 2, But it was nice of them to offer anyway.

Be aware that it gets busy around back to school time, winter boots, sandals and other peak times. But waiting for the proper fit is worth it. If they don’t have something in stock they can usually get it for you.

When you’re selling $ 50 shoes for 2 year olds, customer service should be a top priority. We waited today for 30 minutes to get my 2 children’s feet measured only to discover they had two (ugly) pairs in my daughter’s size and none in my son’s. The shoes my daughter wanted were available only in one size up. no estimate for when they might have better selection, no they could not offer a voucher for their buy one, get one half off for me to shop online. Grr. My darling Zappos, I will never stray again.