Sleep Number

I went in on Monday to see what they had to offer. Yikes, it was bad. The sales guy I spoke to specifically smelled terribly of cigarette smoke and was slimy like a used car salesman.
When we walked in, I explained how my current sleep number sprung a leak and their response was «great we could get you a new one». Umm… not the response I was hoping for. What kind of quality is this if it springs a leak and the salesman wants to push another bed instead of offering solutions.
Moreover, I have been sleeping on a sleep number for 1.5 years and have had THE MOST HORRIBLE SLEEP! Why on earth anyone would want an air mattress is beyond me. It feels like an air mattress covered by a fancy cushion. When I think of air mattress, I think of camping and I don’t have good thoughts about it. Sleep number is a fancy (and extremely uncomfortable) air mattress.
My husband wanted to check out sleep number because even tho we hated our sleeps number, we thought maybe the higher priced ones might be better. They were slightly better… but still a air mattress. The most shocking part was the outrageously high prices for an air mattress. So there we have it… a smoke smelling slimy salesman pushing a product that I frankly think is horrible for an outrageous price. Pass

Very nice and friendly store. I even called the toll free customer service line for sleep number and they are so super helpful and super sweet. I tried the innerspring mattress and well as the memory foam one. The memory foam wins in my opinion. Be aware that the bed skirt does not come with this unit. Especially if you get an adjustable base you’ll see the legs. In the store they have a ‘shell’ covering the bottom. It’s $ 800 for the velcro bed skirt but you can find some online very similar to what they’d be selling you.
Unfortunately the bed didn’t work out for us so we ended up sending it back.

After much anticipation, our new bed was delivered this past Saturday. I am now updating the entire Sleep Number experience to 5 stars, and this is because of the gentlemen that arrived to remove our old mattress and install our new one.
Gary and his helper (whose name unfortunately escapes me) were friendly, considerate, respectful and helpful. They were extraordinarily careful in removing our old mattress and boxspring so as not to damage our walls and floors in any way. It wasn’t an easy job; they had to maneuver down our really narrow staircase, turn 45 degrees on the landing, then down the rest of the stairs bordered by a pretty big banister. Then — in with the new bed, which was in many pieces within about 4 boxes. They had the bed put together and installed in about 20 minutes. Seems fast, but these guys knew what they were doing, and didn’t cut any corners. They hauled out all the boxes and plastic and styrofoam peanuts, etc. so that our bedroom looked exactly as it did before they arrived. Gary then went over the important points of our new bed, explained it’s assembly and what we need to do in case we ever move, and asked us if we had any questions. We had none because #1: his product knowledge was superior and #2: we were so damn excited to have a new bed and look forward to sleeping well that we were speechless. These guys were positively the best. Thank you Gary and Gary’s helper!