Cache

I came here to find a dress for my birthday. I actually found a really cute one, the sale lady was so nice, helpful & complimentary! I bought a dress and a little sweater type thing to wear over it and was happy with my purchase. My dress had a snag in it so she offered to give me a 10% discount on it, so I accepted it & I figured I could just have it fixed later by a tailor. When I got home I realized she CUT the tag off while I was looking at something else. I also realized that there was another hole in the damn dress that I hadn’t even seen. Couldn’t return it seeing as how she cut the freakin tag off, I did however return the $ 90 sweater type thing I bought and will not ever shop here again.

I was so dissapointed in my experience at this specific Cache. And, I do mean just this one. I’ve been to other locations and have always had a pleasant experience and I like their selection. They have always been a go to place for cocktail dresses.
However, the customer service (more like, lack of) was terrible. I came to Cache specifically looking for a fancy black cocktail dress for a special occasion.
It was a rainy, yucky day and I didn’t feel the need to dress to the nines just to go dress shopping. I threw on my baggy jeans and a t-​shirt — well excuse me for not knowing the Oak Brook Cache has a dress code for shoppers!
The sales woman gave me a look when I entered and didn’t offer her assistance, even though I was the only one in the store and every other dress shop I had been in at Oak Brook was more than happy to help. I felt like Julia Roberts character in Pretty Woman! Guess you can’t shop here unless you sporting Louboutins and carry a Louis Vuitton bag.
I tried on a few and when I came out to look in the 3 way mirror, the sales lady did come back and just stood there and stared at me. Come on, just say it looks nice, even if it doesn’t — you want to make a sale right?
I left empty handed. Next time I’ll just buy online.