St Elizabeth’s Urgicare & Medical Park

Our child hit his head in the street. He could not remember what had happened, he could not walk straight and fell down. He threw up twice while loading him in to the car to come to this god forsaken place. We come in at 3 minutes till closing and a woman 9 month pregnant says they are closed and can not help us. «We do not DO head Injury’s is what we where told». My boy is 6 and he is not awake and they would not even look at him, we had to be the ambulance to the next place we could find. We had to call and get an address and look for the next hospital, this was 20 minutes away. I hope when she has her baby and hold him in her arms, she will someday feels like I did, when a Dr. is on the other side of the glass and she would not let us even talk to him. I am so calling my lawyer and if you are hurt and in need of care DO NOT COME HERE. it is all about leaving for these people. St. Elizabeth my a55, no god fearing person would turn a kid in need away. Rot in He77

As a former medical professional who has actually worked for the hospital affiliated with this urgent care center, I was aghast at the lack of concern shown by MOST of the staff at this place to every patient coming to the window. Everyone was treated like a number, not a sick person.
I had to take a family member for an asthma condition which required pretty immediate help. We arrived and were «greeted» by an extremely rude male desk clerk. Rude is an understatement. If I was his manager and I saw how he treats people he’d have been fired. Arrogant, impatient, rude, uppity, condescending are all words describing this male employee.
Once back in the exam room, the physician who was on duty had no patience (no pun intended I assure you) and If he’d have cracked a smile, his face would have broken. This is not unusual for some M.D.s but after the clerk’s attitude it was clearly a reflection of the whole practice.
The nurse, however, was wonderful. For this reason alone the place got a two star rating. Otherwise it would have been a one star, and that’s only because I have to actually give a star.
The worst urgent care center ever. Oh, and is «urgi» actually a word?