McDonald’s

The drive through wait was absolutely ridiculous! We waited in line for about 25 minutes for one happy meal. We finally get the food and it was cold. Came back another time and the same issue long waits and poor service. I won’t be coming back!

I go to this McDonalds all the time because it’s around the corner from my house and my kids love them. They have the slowest drive thru and talk about getting your order right, good luck. I have to sit in line every time to make sure my order is how I placed it.
If I had a closer one I would never go to this place again but I don’t so I have to. Just hate the fact that they don’t care about their customers

Honestly, I cannot stand McDonalds. I don’t know why I come here to get food. Oh yeah, I know why. It’s because my wife is obsessed with their sausage and egg burritos. I don’t know why? What the hell do they put in these things to make them so addicting to her. It’s bland its never hot and you have to have a lot of picante sauce in order for it to taste decent. Regardless, every now and then I have to run out to McDonalds to pick up breakfast for my wife because she has to have their sausage burrito for some odd reason. And I truly believe in the saying, happy wife… a happy life. Although McDonald’s, one of the most consistent fast food chains, this location may not be so. And I think it is crucial that this location become more consistent. Because they’re in a major location off Highway 70

This McDonalds infuriates me. Every single time I stop here I end up driving away pissed off at them. Quite an accomplishment. They «throttle» their drive-​thru for no apparent reason, leaving people sitting there at the order station with no one on front of them for minutes. This causes artificial delays, and wastes my time. It has also made me miss the 10:30am «breakfast» time cutoff, which they apparently believe is the word of god. And never, ever use the right order taker station lane in the drive thru — they take the orders of the left lane twice as quickly, people that pulled up well after you will get their food before you. This McDonalds is the worst I’ve ever encountered with understanding their market segment («fast food»). I refuse to use this McDonalds anymore, and would prefer to spend 5 extra minutes driving to a further one than allowing this one to waste the same 5 minutes. I recommend everyone use the McDonalds a few miles south, near the intersection of Hwy-​K & Hwy N. They are sooooooo much better! The difference is night & day!

I’m working to overcome myopic bias, after just sitting in the drive thru for a long time. Then the order taker didn’t get my complete order. Then I sat at the pickup window being ignored. She sorta blushed when she realized I was sitting there … in a long line … Why so difficult to anticipate that the next car would be pulling up promptly?
In any event, on several other visits, the location is fine. A little tedious to access when coming off the freeway, but otherwise fine.

a McDonalds is a McDonalds when it come to food, but what sets this place different from the others is the staff. they are friendly, fast, & accurate with everything that I’ve ordered.

Recently they been Messing up my order… twice in row. But its the closest McDonalds to my work. Its whatever. Place is packed all the time. Need bigger parking lot. DAMN drive thru line backs out into the main street causing traffic sometimes. especially lunch time.

Every time I go to a McDonald’s, it is a new adventure. I always think I have seen it all as far as screwing something up, but never fail, some McDonald’s restaurant somewhere always proves me wrong.
This time, I had a craving for nuggets, so I figured I would swing by since I have not had them in quite awhile. I go inside because every time I do the drive through at any McDonald’s, something gets screwed up, so if I go inside, I have a chance to correct their errors. I see on their price board that they have 20 of them for $ 4.59. Ok, not so bad, so I order it.
I’m going to go with thinking that the person who wrung up my order was on her first day, or at least first day without training, because she was utterly clueless. After spending a minute trying to explain what I wanted (20 piece McNugget shouldn’t be too hard to comprehend), she tells me that the total was $ 5.39.
Now, I know that Missouri’s sales tax rate is ridiculous, and O’Fallon loves to tack on their own sales tax, but 80 cents sales tax on a $ 4.59 purchase? Something was amiss, and sure enough, I was billed $ 4.99 for my purchase. I point this out to the lady who took my order and she gave me a deer-​in-​headlights look as I tried to explain the discrepancy.
She called over who I presumed was a manager and I explained the discrepancy between what was on the receipt and what was on the board. Her 23-​year old cocky attitude came out and was like ‘just give him 40 cents back.’ I then explained to her that it was really 43 cents because of the extra sales tax and after a bit of back and forth, she agreed and I got that back too.
The woman who took my order was just baffled at this whole thing and wanted to know why the register was ringing up the wrong price. Ms Attitude exclaimed ‘I have no idea why the prices are different and there is nothing I can do about it,’ and promptly walked away. I am sure this is just one of many reasons why McDonald’s sucks so bad.
So at any rate, having getting all of that straightened out (at least for me… until someone else comes along and gets screwed), I go home and of course, the nuggets are old and cold. Sigh. I don’t have the time or energy to go on a rant about how bad McDonald’s as a whole is, but this is just a pair of examples as to why I am confused as to how and why McDonald’s is so big. But this location sucks and if you can, take your money elsewhere.