Rush Passport

Yes this place is as good as it gets!!! I will tell you if you are in a bind and find that there is no time to go the route of an appointment at one of the local passport agency offices then YOU MUST go to Rush Passports!!! This is a place where professionalism and customer service are key!!! From the moment we got on a call on a SUNDAY at 12:00 pm to the moment I picked up my passport Wednesday at 5:00 on the dot, it was seamless and easy without any stress!
Just what I needed when my stress was at an all time high finding out my passport expired and I had an international trip scheduled in 4 days. Have no fear. From Estelle on the phone (Sunday afternoon) to Tanya in the office at 7:30 a.m. (when the office is suppose to open at 8!)
to Kim, Latanya on the pick up side, Daisy and Shalika all were there ready to help and calm the nerves. I knew from the moment Sam offered me a chocolate bar on Monday morning and saying don’t worry it will all get done, I was going to be fine.
And finally to Roman whom I met at pick up who runs this amazing operation, A BIG THANK YOU!!! It was a pleasure dealing with all of you. If every stressful bureaucratic operation ran like this one we would be a lot better off. Period, end of story!!!
With Thanks Again,
Cindy

This place is the right place if you need a passport in 24 hours seriously speaking went in on Wednesday came back out on Thursday with my new passport. Cynthia & Roman were Fantastic!!! Thanks Guys!!!

Staff lacks knowledge of basic document requirements.
After they found my paperwork insufficient for a passport renewal, I took the same paperwork (which I’ve also used in obtaining the first passport) to New York Passport Agency (
) and had everything processed timely, professionally, and without the extra fees that Rush Passport would charge.

highly recommend this place! Roman is amazing helped me with my passport and got everything done within 3 days

I don’t know how they got it so fast but after being told I would get my passport in 8 – 10 business day I got it in 2. Dropped it off Friday and got a call to pick it up on Tuesday. It was super easy to renew and worth paying extra and not having to deal with shipping it yourself, tracking and waiting for the post office to get it back to you, in the hopes they don’t lose your paperwork. Rush passport was so efficient i wish I could go there for more stuff. Lol too bad I only need a passport once every 10 years.

I was very surprised to get a call after two businessday, although i choose 8 – 10 days service. Very professional and friendly.

They are horrible liars they don’t disclose all information over the phone they charge you a $ 300 plus service fee make you go to the post office to pay the regular fee off 200 for your passport ready everything before you sign it !!! The owner of that office will offer you chocolate when you walk in I knew it was a scam !!!

Absolutely worth the time and money! I went on a Tuesday, two weeks before my trip, and paid for the 6 – 7 day rush service. My passport came in two days! The entire process was simple and quick and be sure to call ahead to get all the details on what to bring and when to go. Absolutely will be recommending this place!

Rush Passport is not necessary if you live near a Federal Regional Passport Agency:

Even in an emergency situation (traveling abroad within 2 weeks or needing a foreign visa within 4 weeks), you can show up to an agency in person without an appointment and have your new passport within a few hours for the standard $ 170. You’ll have to show proof of travel, but it’ll save the extra $ 400 bucks that Rush Passport charges for same day service ($ 300 for 2 day, $ 250 for 3 day, $ 200 for 4 – 5 day, $ 150 for 6 – 7 day, $ 100 for 8 – 10 day — days mean business days).
Roman and his staff are very friendly and nice on the phone and through email, but you really should know your options before diving in with them. Perhaps some of their services are useful, but if you need a new passport/​renewal ASAP and live near an agency, do yourself and your wallet a favor and skip Rush Passport.

DONT GO HERE. I normally don’t write reviews, but this place is a rip off and doesn’t hesitate to overcharge their customers. I needed to renew my passport within two days and while they guaranteed they could have it to me when I needed it, the price was RIDICULOUS. $ 250 for the general fee + $ 170 for what the federal agency would normally charge expedited + $ 15 for the passport photos. That’s TOTAL $ 435! They don’t even include the price for the photos in their fee! No favors or discounts here!
I took my business to the New York Passport Agency at 376 Hudson Street and got my renewed passport the very next day for just $ 170!

The worst service I have ever seen in my life ’ please do not come here and take your photo !

Wonderful and quick service. I paid $ 15 for passport photo needed for a state occupational license.

Terrible! I called desperate to get passport renewed, spoke to a very rude employee named Kim. I tried to be nice as possible despite her rude attitude even thanking her because I really need the passport.(Sick family member and property issues to take care of). She quoted me a price of around $ 360 for expediting passport fee $ 150 for their services and $ 195 $ 15 passport pics for gov service. I was fully prepared and intended to pay this price as I am in a bind and need passport asap. It was tough talking to Kim when I got off the phone I realized i had not asked all the questions I wanted answers to. I called back only to speak to another rude woman, their attitude is incredible that from the onset of the phone call there is no professionalism only attitude as if your bothering them. She gave me info that sounded different from what the other woman Kim had told me, and while i admit its possible I could of heard wrong all she had to say was no mam thats incorrect, Instead i was talked over and told things like «YOU ARE CONTRADICTING YOUR SElF» «THATS NOT WHAT YOU SHE TOLD YOU». I decided to call another office. I refuse to spend my money where I am treated rudely. The other office National Passport Info spoke to Andrew, he answered all my questions with patience and kindness and the best part is that the service through them is $ 165 LESS. Only $ 195 for the entire process, and nice people. Kim and her colleague at this office 225 W 35^th street have alot to learn about customer service…

I had a bad experience with these folks. I arrived with all my paperwork completed, including passport photos I’d had made elsewhere. They said the passport photos were not acceptable (even though they fulfilled the parameters set forth by the US Dept. of State.) When I pushed back and said, actually, I think these photos are fine, they said, ‘no no — we’ll take new ones — it’s only ten… er…uh…fifteen dollars!’. Then they said the signature on my driver’s license didn’t look (to them) similar enough to the one on the document I signed. Instead of waiting around to find out how much it would cost for them to fix that, I went two blocks away to another passport office on 5^th Ave. No problems at all there; they accepted my photo, and signature, and had my passport ready the next day for LESS cost than Rush Passport.

I had to go out the country last month it was a emergency, they had my passport done in 3 days with no run around!

Warning. Please do not take pictures from them. they are very unprofessional, they had to retake my daughters picture 3 times. Once the head size wasn’t good it was taken from far away. second time she is looking in a different direction and they refused to take another pic and said I had to pay for it additionally. They have a regular cheap camera they use against a plain wall and they don’t let you see the pic. The picture quality is horrible. They are very rude! I am sure I am not the first person to complain about this! Please upgrade your camera, I am sure you guys can afford that.

I just received my passport from them for travel in 3 days. I used the two day service. They are wonderful! After my weekend panic of finding out I was a month short on my passport expiration date to travel to Italy, they saved my trip! The service is expensive but you get your monies worth if your out of time.

Don’t come here for pictures (visa or passport). They have a 70s Polaroid camera which doesn’t allow you to preview before printing. They don’t understand picture requirements. They don’t accept anything but cash for pictures — I wonder why? Saving on taxes can be one reason!

INCREDIBLY AMAZING EXPERIENCE! I was more than overjoyed at the excellent care and customer service displayed at RUSH passport this morning. Roman and Tonya especially (she actually stayed late for me to make sure I would get my passport in time for my journey) took detailed care to make sure everything was done correctly so as to replace my passport in time for a vacation coming up in a few days. I was freaking out until I walked into their offices. I’m a native new Yorker and let me tell you, it doesn’t get better than these guys. Professional, respectful, and overall great at what they do! QUALITY.
,.

Procrastinating as always, My boyfriend waited TWO WEEKS before his best friend’s wedding in Jamaica to get my passport. I googled «expedite passport» & found this place. Although it was pretty pricey, it was still the best price I could find and the quickest. If I remember correctly it took him a few days, maybe about three to get his passport & when he did he did not shut up about how great the customer service was.

Used Rush Passport a few months ago for a trip to Mexico. Before booking, I checked my passport and it expired 3 months after my trip.
About a week before my trip I learned about the «six month rule» which basically means to travel your passport can not be expiring within 6 months of your trip.
I’m still not sure what the purpose of the expiration date is, but I digress. I called the Passport Agency and was met with the typical useless customer service one would expect from a government agency.
They were able to offer me an appointment 10 days after my trip.
Desperately I contacted Rush Passport based on their Unilocal reviews and grabbed my checkbook, (and my ankles) and headed into their office.
After paying a ton of cash, actually a bit more than was quoted on the phone, they delivered on their promise quickly and efficiently and in a couple of days I had a new passport in hand.
I hope to never step foot inside this office again, but if you are desperate, they are a fantastic resource.

This place is is the real deal ! Service oriented and I did not mind paying for quality service. Latayna hooked me up and Roman is great.

The people were nice, and service was fast. But the quality of picture was so poor. There were no proper lights and the entire picture was dark /​without proper lights. Also the dimensions were out of order, and 2×2 cutting contains a thick rim of white paper. I would not go there for any important visa photos again.

They are wonderful and they helped us in a pinch. Paula is great

So picture this: you’re ready to go on vacation, you got your itinerary, you got your hotel booked but… what’s this? Your passport is missing! And the flight is in 2 days! There’s no way the post office will have a new one for you by the time your flight departs! What are you gonna go?
Go to rushpassport that’s what you’re gonna do! This place is a lifesaver! Go to their website, fill out all the necessary paperwork, bring all the required identification, and then head to their office. They’ll take your picture for your passport if you need it, then give you a price based on how soon you need it by. You’ll have to go to a post office from there to do additional paperwork, after that, you wait a few days (or just one night if necessary) and voila! New passport! I definitely would not have been able to go on vacation without this place, can’t recommend them enough!

They, obviously, know what they’re doing and I like the fact that when I went to their office, everyone seemed pretty happy (versus acting like they were working at a sweatshop). Having said that, I have 3 issues:
1. They nickel-​and-​dime (and overcharge) for the smaller things. I forgot my checkbook and so I got charged (I forget how much but too much) for them having to write a check to the Dept of State, I believe. Also, they charge too much for the passport photo. They also charged me for one other thing, though I forget what it was.
2. They take your photo under a fluorescent light which accentuates any eye bags and shine on your face, and makes you look 10 years older. If you’re going to offer this service and charge this price, give clients a place to sit with more flattering light. Remember, they are going to have to see this photo for the next 10 years of their life whenever they fly.
3. I called them at the end of October to see if my passport had come in and they told me that they have called me about a week or so earlier to let me know that they had it. I checked my phone and there were zero incoming calls on the day that they told me they called and I checked a few days before and after. They were wrong — they never called me.
I walked out of there having paid about $ 320 (from memory), which was way more than I expected and I think they need to tighten things up with regard to their process and nickel-​and-​diming people. Having said that, they got me my passport on-​time and I didn’t have to deal with the headache.

They did everything they said they would do in the time they said it would take. And they were friendly and answered all my questions.
Actual time spent in their office was pretty brief. Just make sure you bring necessary paperwork and a check for the Dept of State fees (which are separate from their service charge).
It was significantly more expensive than getting it done on time by myself, but I should have paid a bit more attention to the expiration date on my last passport. You are paying for a service and that service comes at a premium.

This place is really great. The people are friendly and the vibe is good and clear.
I came in today just to get passport photos taken… and when I walked into the front lobby, I could see that there was something special about this place. There were many photos of happy, satisfied customers… Most of them celebrities! So I thought to myself that if the celebrities, Who are really used to getting the best of services, like this place, then it must be pretty good.
In the future, if I need help expediting passport or visa type things, I will certainly remember this place.

Roman Holiday ~ Rush Passport ~ Is The Tom in Ford The Armani The Bergdorf Goodman The Gloved One .A Honorable, Comforting, Caring, Bright Team~ Filled with Kind. Family Style Values that Makes Miracles Happen. Winning !!! Doesn’t Get Any Better then Rush Passport#Mustique
#Paris#LyfordCay# Harbor Island# Seoul #Rome# Forever Smile Hats Off~

This place really does its best to accommodate everyone that enters. Everyone that enters this place is super stressed, leaving the states and you need a passport IMMEDIATELY! The employees make sure you have everything you need to make the process go as smoothly as possible. They help make your case for a new passport as dire as possible. Just know they’ll go above and beyond. Make sure to bring every document you can to prove you really need the passport.
It is very pricey, the latest you can apply for your passport I believe is 7 days. It will never take longer than that, and if it does I haven’t heard that story. The price is worth it because it takes away an immense amount of stress.
These guys are the real deal and make sure you check in to make sure of that great offer.

These guys deserve all of the rave reviews that they get. I realized my passport had expired ten days before an upcoming trip. I knew expedited services existed, but wanted to go someplace reputable so after some research, I picked this place.
The website has a checklist of all of the forms you need to fill out and you can save yourself some time and complete those ahead of time. If not, they will help you at their offices. I went in expecting to wait a while. I was done and out of their offices 25 minutes later — max, and that included getting photos taken. (Come prepared and you’ll save yourself some time). An added bonus was that everyone I interacted with was super nice and helpful.
Based on my service selection, I shouldn’t even have my passport yet, but I got a call that it came two days early! I would recommend this place to anyone. They obviously know what they are doing and get it done quickly.

Words cannot express the gratitude I have for Rush Passport! Imagine finding out 3 days before your trip out of the country that your son’s passport had expired! As soon as I was able to pull myself together I Googled «expedited passport services». When the first company I called said they couldn’t help me, I became frantic again, but I didn’t give up. I contacted Estelle at Rush Passport, she was very knowledgeable and put me at ease. She told me everything I needed to know in order to start the process. I visited their office which I thought would be packed with people in my situation but to my relief it wasn’t. The staff was friendly and very efficient. Daisy explained every step of the process and the wait time was minimal. To make a long story short. I received my passport the next day as promised and in time for my trip.
Thank you soooo much Rush Passport!