T-Mont Plumbing & Heating

I am very, very disappointed with T-​Mont. As you can see from my reviews, we have used them on multiple occasions from projects ranging from installing a new toilet to a new bathroom vanity to a radiator in our sun porch to make it a 4 season room to installing a new dishwasher. We have generally been pleased with how professional and responsive T-​Mont has been with each appointment.
However, we noticed that the new vanity that they installed less than a year ago was leaking. It is in a guest bathroom and does not get used regularly. We asked them to come by for an estimate. They told us that it would be a minimum $ 185.00 service call. Really? I understand that they get paid for their time but $ 185.00 for a service call for something they installed less than a year ago when we have given them more than $ 3K in business in the last year? We also have two large projects on the horizon, including a portion of our master bath, which they will now not be receiving.
I am very disappointed because I had always appreciated their work but there is something to be said for maintaining customer relationships. They should have stood by the work that they did. At the very least, they should have offered to discount the service call. A new sink should not begin to leak less than a year after installation. Sorry, T-​Mont.

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9 reviews
Daniel Reynolds
Daniel Reynolds
in the last week
Karma catches up to people eventually. Tried to rip off my 94 year old World War II Veteran Uncle, a day after Memorial Day to boot. The Spanish looking man who showed up from TMont was not professional at all especially when dealing with the elderly. My uncle has an old bath tub/​shower. Old hot/​cold water keys. The hot water key, the thread broke inside leaving the hot water running in tub. This unprofessional moron showed up. Looked at the tub for a minute. Told my uncle he would be back. I’m 30 and work overnights so I was half asleep. My 94 year old uncle has all his wits about him. This man comes back into the house 15minutes later. I hear him say $ 675 plus tax must pay over $ 700 cash only for repair. That he cant replace the key has to repalce the whole thing and put in a new single key. I quickly jump out of bed, throw some clothes on and open my door. The man froze in place. Didn’t realize there was someone else in the house to help the old man out. He was in the process of pressuring him into the job that his keys were to old. I told him no way. Your taking advantage of an old man. Get out of this house and don’t even think of showing me or sending me a bill. Didn’t argue or try to sell me the job or anything which showed me he knew he was guilty. Knew I caught him! Used another local plumper, showed up 30mins after TMONT left. Charged 180 replaced the key Tmont was saying doesn’t exist anymore. Tmont you should be ashamed of yourselves, sending someone who likes taking advantage of the elderly especially someone who fought for this country! I’m glad I was home! And remember Karma bites back and hard too!

I cannot say enough about my outstanding experience with T-​Mont Plumbing. Danny and his crew have been incredible to work with. Everyone is extremely professional, courteous and knowledgeable. They go above and beyond to ensure that the job is done properly, within the agreed upon timeframe. At one point I was having an AC crisis and Danny sent one of his guys to my house on a Saturday night! I never would have imagined receiving this level of service from a plumber. Throughout the insanely stressful process of an old home renovation, T-​Mont has been a ray of sunshine and hope that all will end well. No other contractor has even come close to this level of service. Can’t sing their praises loudly enough!!!