Really bad customer service. The guy was easily confused to do a transaction for my mom and he almost raised his voice. Very disappointed
Sarah T.
Classificação do local: 1 New York, NY
Really bad customer service here. Lines are really long and the«manager» Robert is terrible. He accused another customer in front of me of «fraud»(over some coupons! LOL) then proceeded to tell me my returns aren’t from CVS, and when I produced a receipt he said he could still only give me store credit. Robert has annoyed me to the extent of wasting time to write this review. Now I have to go to another CVS to return the incorrectly purchased items with my RECEIPT. Someone should talk to Robert — his behavior toward customers is ridiculous.
John B.
Classificação do local: 1 Nutley, NJ
Not the best place to get Your Meds when Ever they Fill an Order of Pain Killer Pill they Short the order Very Funny how it always Happens just on that kind of Order Hmmmm!
Milton V.
Classificação do local: 2 Belleville, NJ
45 minutes to fill a prescription that I was told would be ready in 15. After 40 minutes had passed and I asked why there was a delay, I was told that there were only 3 people working in the pharmacy.(with a bit a tude I might add) Please keep in mind that this review is for the pharmacy only. My interactions in the rest of the store have been good but the pharmacy was amiss on this day.
Marilen R.
Classificação do local: 4 Nutley, NJ
This is a review of their photo center. I had a good experience with the customer service here. We had to get a passport picture for my 1 yr old and we knew it would be a daunting task for whomever is taking the picture. Patrick, the photo taker, was very patient. After about 20 takes, he got a shot where the pic was not blurry and my kid was looking at the camera. He took the time to make adjustments to the pic and said he would print it to make sure we liked it and could do a retake if needed. That’s customer service! In addition to the passport picture, I had my holiday photo cards printed here. I didn’t have enough time to order from Tiny Prints, and since Cvs offers same day pickup, I went with them. The website has a wide selection of card templates to choose from and there was a 33% coupon available at the time I placed my order. I ordered late Sunday night and it was ready at 11:30am the next morning, even though the confirmation email said by 1pm. I did call beforehand to check the status and the woman at first couldn’t find my order. However once she did she called me back within 30 minutes to indicate my cards were ready. Another customer service win. As far as the card itself, the quality will not be as good as Tiny Prints, but if you have good quality photos, the card overall will look great. The card will likely be tossed anyway once the holidays are over :( Good job, CVS Photo.
Pete C.
Classificação do local: 5 Nutley, NJ
I am at this CVS often: 3 – 4 times a week. Mainly for prescriptions for myself, my wife, or for our elderly(90-yr old) parents(they have 12 scripts each). I can truthfully say that the staff is in the pharmacy is second to none. Nancy and Tina are trusted pharmacists. I’m sure there are others in the store. Ashley is an incredible young lady. So many other young men and women who I do not remember by name but they ALWAYS know my face and name. The other part(front) of the store is rather large, but not overwhelming. I’d love this place to be open 24/7, but for that I need to visit nearby Clifton(Styertowne). If you need trusted pharmaceutical care, this CVS(#1158) in Nutley is the place to go.
Jen L.
Classificação do local: 2 Nutley, NJ
I don’t know why I continue to put up with this place. I had to show the pharmacist repeatedly for months documentation of FDA law changes so she would fill my prescription. It took her months to remember and I had to keep a copy of the law in my car for months to present it every time. The law had changed months prior. Get with it. The head pharmacist is rude too and they rarely respect HIPPA and talk to you so other people cannot hear.
D B.
Classificação do local: 3 Nutley, NJ
A very clean store that always is well stocked with health and beauty items, plus a small grocery section. The only complaint being that the pharmacy staff while very friendly and helpful seem to be understaffed as there is always a wait at the Rx counter.
Tom S.
Classificação do local: 4 Belleville, NJ
I hate to say I’m a fan, as I’d much rather support a local pharmacist. But since I can’t remember the last prescription I had filled anywhere, I use CVS for the quick supermarket alternative. From cards to OTC medication, the store has a great selection and is always super clean. The guys behind the counter are young and could probably be more attentive, but they’re kids and they’re actually very helpful if asked. Make sure you have your extra care rewards card for good savings. They now have a machine that can print your coupons out prior to checkout. Don’t forget to grab a cheap loaf of bread and take a short walk to the other side of the parking lot and feed the ducks and geese!
Kim W.
Classificação do local: 5 North Port, FL
My favorite CVS store ever. Its huge. It has a «supermarket» style section, with a large variety of food. It has such a wide variety of everything actually. The store is always immaculate. Never a mess. No matter what time of day you walk through the doors. The sales associates are some of the best any CVS has to offer. I really love this store. I am so happy that this store is in my town. :)