This is your standard Home Depot, nothing extraordinary but very good. I come here now and then to get odds and ends. This time it was Christmas shopping for my boyfriend’s family. There is always someone at the door to point you in the right direction and the lumber area was great last time. We needed several cuts done and they were very quick. Glad I didn’t have to hunt someone down.
Jaclyn B.
Classificação do local: 4 Canton, MI
It is everything a Home Depot should be. We walked in after grabbing lunch at the Thai Basil restaurant. We were discussing the new bathroom my brother will be forced to put in, due to a leaking pipe. And off the family went. My hubby and I were distracted by the paint swatches… of course, I think this is the normal when you buy a new home! We noticed that the people here were a little more friendly than most!
Jane R.
Classificação do local: 5 Livonia, MI
Don was so very helpful and Kind! We visited the store 3 days after Christmas, looking to buy a drill, he answered all our questions. He really knows his stuff! We later found another drill set that we wanted to purchase instead, Don went above and beyond for us and searched the back of the store until he found the very last set! And he did it all with a smile :) He’s great!
Ed G.
Classificação do local: 3 Novi, MI
A typical big box. One thing that has really come to annoy me is that employees are constantly saying«Hello, how are you?» At every corner. Look, I know it is their training. But after a while, you realize it is not genuine or sincere. And when I really need to find something, nobody is there to help. I have started going to Lowe’s as their staff is less obnoxious.
Don S.
Classificação do local: 5 Ypsilanti, MI
The kids workshop last Saturday was Awesome. They built the little load n go truck, gave out free cookies and bottles of water! I know where I will be the first Saturday of each month with the kids!
Brad R.
Classificação do local: 5 Wixom, MI
This Home Depot is by far the best Home Depot I’ve ever been in. The customer service in this store is what every store(not just other Home Depots) should model their service after. It’s impossible to walk by an associate and NOT have them acknowledge you. Keep up the good work Novi Home Depot!
David R.
Classificação do local: 1 Novi, MI
I honestly don’t know how this store stays open. I have never seen somewhere with so many workers standing around doing nothing. Then they ask if they can help you and it ends up what you need help with is not their area of expertise. I will drive to any of three other stores in the area.
Steve W.
Classificação do local: 5 Wixom, MI
This Home Depot is the best when it comes to customer service and having items in stock for whatever project we happen to have going on. I have had nothing but positive experiences. Here are just a few examples: 1. We ordered carpet and then changed our mind on the order within the 72 hour limit they have for changing the order. We went with a cheaper carpet they had on sale. No problem. They changed our order no questions asked. Also, during the course of this change I found out they offer a 10% discount to anybody who is a veteran of the armed services. I qualify there and we got an additional 10% off our order. It was a sizable discount! 2. We bought a weed trimmer. The battery died after about 3 recharging cycles. First they replaced the battery and charger. When that didn’t work, they cheerfully refunded our money. 3. We bought a scratch and dent dryer from them. It was discounted 50%. They let us use the truck for free to get it home. Every time we are there, the staff greets us(not because they know us, although we should be on a 1st name basis by now!) and asks if they can be of any help. They don’t linger and pressure but are close by if you need something. Also, it seems that the entire staff knows the entire inventory. More than once, they have trekked across the store to show us where we should be looking instead of where we were! I can’t say enough good about this store!