Robert K Brateman, MD

Fellow Americans;
Regarding Dr. Bratemans’ office…
I really think we deserve better than being bossed around by $ 12/​hr medical assistants with attitude issues and nothing but community college certificates (if that).
I really think we deserve more respect than to have our paid servants be rude, dismissive, and demanding. Who are our paid servants? The medical assistants and physicians. Why are they our servants? It is the servant who takes money!
I really think that as a so-​called «civilized» nation we deserve better medical care than what now appears to be the normal model of «four weeks wait for an appointment, one hour wait in the waiting room, and twelve minutes with a licensed physician» This disgraceful mode of operation is necessitated by the insurance model which requires that the physicians move at least 30 – 40 bodies through their office each day in order to pay expenses. It has little or no relationship to real medical care. Marcus Welby is long gone.
If you agree with me on one or more of these points, you may want to byass the offices of Dr. Robert Brateman in Novi, and seek better medical care elsewhere.
AT one time he had a partner who seemed apparently genuinely caring. Since his departure to a practice in Port Huron however, the overall tenure of the practice has deteriorated to a point where it is simply too stressful and unpleasant to even call for an appointment.

My family has been seeing Dr. Brateman for over 20 years.
As a RN I would say that not only is Dr. Brateman very professional, he is also kind and takes time to listen and explain his diagnosis and treatment plan.
When ever I have an issue with the office staff, he listens and addresses the issue with the staff member. He once told me I am the captain of the ship and I take responsibility for this office. SO please if you ever have a concern or issue discuss it with Dr. Brateman first.
The doctor will not know there is a problem unless you let him know.
Love DR. BRATEMAN

Office staff is RUDE! Today the lady hung up on me when asking about my prescriptions. Dr. Bullach was the only reason why my family went there. Since his departure the office has went down hill. Dr Clark didn’t spend much time with me and didn’t seen very caring. Go elsewhere

My family and I have been Dr Bullach’s patients for several years. He is an excellent, patient and compassionate doctor. I cannot say enough good things about him. HOWEVER the office staff are another story. They are rude, dismissive and most of all move at a snail’s pace. I would love to give you their names to point out the duds but they are all duds. Dr Brateman you get the low score because these are your employees. Your staff needs customer service training. Badly.
You want to see a great Dr? See Dr Bullach. Good luck though dealing with the staff.