Glenda’s Garden Center & Florist

Horrible customer service. Tried hiring them for our landscape redesign. Called many times with no returned calls. Stopped in and spoke to someone to give us a quote and we set up an appointment for them to come to our house. My husband took off work to meet them and they never showed up. Very disappointing.

I agree with Rue. Glenda’s deserves no stars actually. And I’m not sure why someone from CA would give this place a five star review? Seems odd.
We went to Glenda’s about five years ago when we had to replace some mature evergreens that were dying. The trees provided privacy, so there was no question we were going to replace them. The man who helped us showed us some beautiful trees. He said they were five years old and because we were buying three of them that he’d give us a price break. Even with the discount, it was still a hefty sum of money.
They ended up coming to plant them when were weren’t home, which we didn’t think odd at the time, but looking back now, makes sense. Once we saw what they had planted, we immediately called Glenda’s… they were NOT the trees we’d bought. They were thin, scraggly and definitely not five years old. Besides that, they were not planted properly. We could still see the burlap and one was leaning to the side.
Glenda’s kept telling us they would send someone out to look at them. As you can probably guess, they never did. When we said we wanted the trees replaced or taken out and our money back, we got ignored. We called, we went in, reported them to the BBB, we even talked to Glenda herself. who was rude, indignant and condescending… to no avail. They basically gave us the run around for a year, until our warranty was up and they were no longer responsible for replacing the shitty trees they planted in our yard.
If you want a fountain or something you can install yourself, eh, I guess, but I would avoid Glenda’s for any and all major tree purchases. Plus, and I don’t know if they still do it, they used to have a reindeer displayed in a pen during Christmas. We went to see it back before the whole tree debacle and it was just sad. The caretaker had to warn everyone not to get near the cage because the reindeer had a tendency to bite and be mean. Well, uh, yeah. I would too if I was put on display in order to sell more Christmas trees.

woman that runs the place is very rude, I’d rather drive a few miles out to another place than go here.

Outstanding service. Floral designer called me to suggest an alternate arrangement when the requested sunflowers didn’t meet her high standards. Appreciate the honestly and attention to quality. Will definitely use for future orders.