Big Frog Custom T-Shirts

Once again experienced personal service, high level of knowledgeable support and good prices using our own artwork — this time on printed zipped hoodies. It’s great to be able to recommend a local company for delivering this type of product.

My 16 year old is an artist and does some really cool «tribal» designs. A friend suggested putting her work on a t-​shirt so we decided to give Big Frog a try. The store is clean and nicely decorated. The owner greeted us and gave us a quick overview of how it worked and the pricing and introduced us to the graphic designer. He scanned the drawing and got all the information on shirt sizes and colors. Unfortunately we had to order the one for my daughter but we walked out an hour later with two t-​shirts with her design on the back. We’ll for sure use them again.

Pathetic. I had a shirt made here years ago for a Lions game. That shirt cost me about $ 15. So I call up and talk to a nice guy on the phone he said he could accommodate a very simple design on some shirts. I had to go to the store to buy the shirts because he didn’t have any red shirt $ 5 each. Again no big deal I thought it was strange but I didn’t mind. So I show up to The Big Frog and see a lifeless pitiful looking human being at the door. He worked there. He looked under paid and over worked. He looked at me like I was an alien. He looked at me like he didn’t want my business and I was bothering him. I was quoted $ 18 each shirt to be printed when I bought the shirts myself for $ 5. This was ridiculous and I left feeling like I did something wrong like I ruined this guys day. If there was a zero star option I would pick it. This star is for the guy on the phone.

I’m going to preface this review with the fact that I am an artist and usually design my own apparel items. As it so happens, I currently work 2 jobs, 60 hours a week, and go to school more than full time. That being said, I had no time to make my Halloween costume this year. I arrived at Big Frog on the 9^th of October, needing my costumes for today, the 24^th. After many mishaps such as: ordering the wrong shirts, asking me to change my design because it was too difficult for them, and not living up to their promises, they emailed me today with a picture of the shirts that they thought looked awful. Yes, the colors were slightly askew, but with their ABSOLUTELY LAST MINUTE EMAIL (mere hours before my event) I had no choice but agree to purchase the garments. To which I received this email from Doug, the owner. «just so you know, that I know, you took two weeks to see the original yellow {shirts} we bought. so two weeks are on you.» After checking, they sent me an email on a Saturday night about the wrong color yellow shirt they ordered, and I was in that Wednesday afternoon to look them over (Wednesday between 2 – 4:30 being my ONLY TIME OFF ALL WEEK.) Saturday thru Wednesday DOES NOT EQUAL TWO WEEKS. Reminder, I received this email after I told them I was going to purchase their misprinted shirts anyway! So, go to Big Frog and Doug if you want the misfortunes of this company to be your fault! Placing blame on the customers. I still can’t believe the way they treated me. Unbelievable.

Big Frog Custom T-​shirts was wonderful. The T-​shirts for my son’s team were done FAST, they looked great, and the customer service was outstanding. Would definitely recommend!

I saw the Big Frog vehicle one day while running errands and I had it on my list to get new shirts printed for my business. I checked out the website and was curious what the process would be like since I have only had shirts printed through online designs without the help of another human. I am extremely pleased that I called Big Frog and told them what I was looking for. I sent them over my logo and they went from there! The service was very friendly and helpful from the first phone call to the follow up email and as I was standing in the storefront with the designer. It made a huge difference working directly with them and I am happy I decided to go with them. Putting in another order now!