Woodlands Pet Food & Treats

Absolutely perfect customer service. The employees are courteous and knowledgeable about the products they sell. I bought a dog collar made from recycled bicycle tires and it is a fantastic product — the collar never smells weird even if it gets wet ! The store also sells unique ID tags. Definitely worth checking out !

I love this place! All the workers are always very helpful and greet you when you come in, I’ve never had any bad experiences here. They have so many AMAZING food/​treat selections that are actually healthy for you beloved fur baby. I absolutely try to recommend to anyone about coming here. Keep up the good work!!! I shall remain a loyal customer

Great place and the salesgirl was extremely helpful. I had my dog peeing on my carpet. Even though I didn’t take her recomendation on that product I found her to be helpful.
She also let my finicky dogs taste a lamb meatball treat before purchasing to see if they liked it.
Btw they have the same washing stations as Pet Food express. A bonus!
I feel like I finally found a place that has a washing station and ALSO good clean, healthy dog food options.
The only reason I am not making it a 5 star is they don’t carry Addiction Kangaroo food or Answers which the best goats milk for dogs with Inflammatory Bowel disease.

They staff here are very nice & knowledgable about animal products, nutrition and they have a very large selection of healthy cat foods and organic cat litters. Plus they help you out to your car when you need the extra hand ;)

My visit Nov 30^th I think, I get off work at 6pm and was frantically looking for a pet store that carried Orijin and was at least open till 7. Between allergies, puppy-​hood and Chihuahua teeth finding 1 food and 1 flavor they can all eat is quite a chore. However when I got there I was greeted by a very helpful young adult. Whom answered all my questions and helped me do some brainstorming. He pointed me in the right direction and that was supposed to be that. But… me being me I lingered, hemmed and hawed browsed a bit more a young lady approached me. She had extensive and balanced knowledge about the foods I was researching. It was very helpful and put my mind at ease as I am the type of shopper who researches ingredients, companies recalls etc, This was a great experience for me and will continue to do all my shopping here.

My hubby discovered Woodlands after we adopted our new cat. We were very impressed with the store and how easy it was to find things and the wide range of options (especially for organic, healthy pet food.) We hope to get a dog someday too and it was great that they had a self-​serve dog washing facility! We were helped by Molly who was extremely knowledgable about all the products and not only answered our questions but helped educate us on what was best for our kitty and why. We had a great experience and plan to keep our kitty very well cared for with help from Woodands :)

So thankful I walked by this store with my new puppy on the way to get a coffee this morning, Molly and Brandon to my rescue! I’ve been in three or four pet stores in the last week (new dog, new everything) and have been so underwhelmed with customer service that it was refreshing to speak with employees who were knowledgeable about the brands they carry, and the puppy’s specific needs.
Best part; I never felt like either of them were trying to sell me things I didn’t need; in fact, Molly even told me that a harness I was looking at might have to wait a bit, as it didn’t quite fit the puppy as it should.
Thank you both… Lifesavers!!!

Love this pet food store. They carry high end «good for your dog» dog food and the staff is very knowledgable as well as helpful (especially Molly). We walk our beagles up from home and use their wash stations for baths. Super convenient.

I walked into this store to use the «do it yourself dog washing station.» I was impressed by the employees right away. They were helpful and friendly and bent over backwards to make sure I had everything I needed. They also helped me to select some new dog food for my pup who has been having stomach issues. The store was clean and well organized. I will be back!

What a nice store! Really fancy and upscale, but not ridiculously overpriced. I was also extremely impressed by the upbeat, knowledgeable and very colorful staff. If I have an issue, they can come up with a solution. You can also totally tell the employees are genuine pet people. When asked about their pets they absolutely gush, proudly showing off their pets portraits on their name tags– which I think is adorable.
Extensive collection of holistic, raw and organic foods– YAY ORGANIC! They carry small LOCAL brands along side all the large name holistic brands, so if you’re tired of big box pet conglomerates like Petco and now Pet food Express, be sure to check out this nifty place.
They have properly maintained foster animals throughout the store, cats in the front and small animals in the back– So they’re even directly helping save homeless pets lives! This place is absolutely wonderful!
*An extra star is awarded for letting their employees show off their tattoos and piercings and for having awesome and eclectic music playing instead of your typical top pop 20 hits! way to break the mold, Woodlands! I will be returning, very often indeed.

Our 7 year old Cairn terrier has had food allergies, gastritis, etc. for years. We tried everything on him from the Vet’s recommendations, and nothing has worked. Finally, I spoke with Molly at the new Woodlands in Novato and she recommended The Honest Kitchen. This is a dehydrated 100% human grade dog food made in the USA. I chose the ZEAL which is made from white fish, haddock and a lot of other ingredients that make it very easy to digest. Lo and behold, Ozzy has not thrown up in 3 weeks, his stomach is calm and the food is easily digested. He absolutely loves it! We also bought him «Beams» which the same company sells that is a dried mackerel skin treat from Iceland, that he loves as well. It’s like having a new dog. His skin and coat are glowing and he has more energy. I would highly recommend this food and the expertise from Woodlands. Thank you so much!

Although this is a relatively new location and some initial «growing pains» were inevitable, my multiple experiences have been resoundingly positive. Very nice store with great dog washing facilities. They also carry some of the premium, more difficult to locate dog food brands that we use, which wins them a lot of points in my book. Definitely a great addition to the neighborhood!

Nice store, all in all. Good selection of beds and toys, and much like Pet Food Express they have a pet wash station with five or six tubs. There’s a skylight over the top of the pet wash area which lets a lot of natural light in, which the whole store could use a little more of, its little dark in there even during the day.
Their treats cost a bit more than other places but they are all-​natural and made locally, you won’t find any Bacon strips or Pup-​peronis here. Would you really feed that processed stuff to your dog anyway? They don’t think so.