Petrini & Sons Inc

This seems to be a one man outfit who i have used about 4 or 5 times over last 10 years with okay service and prices even though sometime a little hard to get along with. however last week called on a friday night when water heater went out. was without hot water all weekend. called PGE who came and said problem was most likely a thermocouple… relayed that info to plumber when he returned my call on following Monday.heho. came over later in day was there about 10 minutes charged (100 for the call $ 20 for the part)) and left…(reasonable price if problem had been fixed. but .two days later water heater went out again. i called water heater manufacturer told him thermocouple had been replace and he said that the entire piolet assembly should have been replaced. Called the plumber back told him what the manufacturer had told me… said i would pay for the new part and suggested he not charge the labor. and come back and fix it… he said he had not replaced the wrong part. had got my hot water back on and since i knew so much i could fix it myself. and hung up… found another plumber Romans plumbing of novato… came by after getting the right part… pleasant guy… analyzed the problem BEFORE he put the part in the manufacturer had recommended. took him about 45 minutes… everything okay now. Obviously wont use petrini plumbing again.