Royal Mail

I have never had any problems using this mail service. They even give me a safe place to receive packages since my mail box is too small at my house and I have no safe place for the post office to leave packages. It costs me a whopping 2 dollars for this service. This has saved me so much time and headache.
Thanks Royal Mail for being there to help out. Mr Mike is awesome!

After I read reviews for French Quarter Emporium and Royal Mail I conducted my own survey. I had two identical items to mail Royal Mail $ 1.86, FQE $ 3.83. So I will be back to RM:)

I really like the people here! So I feel like I have to review; their rating is too low.
Yes it is kind of expensive… but it’s in the middle of the French quarter. I work two doors down at a clothing store and often have to ship all kinds of things to traveling customers who don’t have room for purchases in their luggage. Once I was in a hurry and they took three fur coats and an address from me and did the rest. They will box and label everything! Sometimes that’s worth the price.
You can also drop off packages and mail to go out (for free). They’ve always been really chill about that, too.
I’d recommend them!

Nice people and convenient location. Costs just a little more than going to the regular USPS but they are a small business and I’m all for supporting small locally owned businesses.

I started using this place because I couldn’t stand the Postal Emporium. It’s so much better. I recommended it.

Under new ownership since around August 2012 and much, much better.
I like this place. The staff is nice and the hours are generous. M-​F, 9 – 5. Sat 10 – 3. I live really close by and I use it to send packages as needed. Send a fax, receive mail, etc.

On a recent trip to New Orleans we went to Royal Mail to have some things packed and sent back to California. Service was quick, staff were friendly, and they presented the various options for shipping clearly and informatively. The shipment arrived on the day promised, with nothing broken or damaged.
All that was great, but it wouldn’t have been enough to get me to write one of my rare Unilocal reviews. The review (and the five stars) is because it turned out we’d made a minor mistake (the details are omitted here to keep us from looking bad; besides, if you can’t make a foolish mistake in New Orleans, where can you? Also, as tourists it’s practically part of the job description).
When I called long distance, pessimistic about what could be done to fix things, Mike at Royal Mail was helpful above and beyond what I could have expected. He went out of his way to assist a customer thousands of miles away whom he had no reason to expect he’d ever see again. His actions were an impressive example of «customer service,» and you can be certain that the next time we’re in town (and we will be), and have something to ship (and we probably will have), we’ll happily and confidently use Royal Mail.

Do not use this postal service! A few months back I sent a package first class mail to my brother in hawaii and he never received it. Not to worry, nothing valuable. On May 10, 2012 sent birthday card to California (with check) priority mail. Has not been delivered to recipient. Had to cancel check. Anyways, second time shame on me. Never again will I mail anything from there. Been living in quarter for 8 years and have always used French Quarter Postal Emporium on Boubon street without incidence. Sometimes I hunt down a USPS truck to give my mail to. Without fail, the few times I or visiting guest have used Royal Mail Service, the employees seem preoccupied on their personal cell phones or irritated by your needs. There is no eye contact, just «um hums» when giving instructions to these unqualified and irresponsible employees. Other neighbors won’t take their mail there.
And yes, tried calling five times today only to be met with a busy signal.

Hey I’m fine with the markup. As one person noted, it saves you the time of having to find a post office which is not how I want to spend my JazzFest. BUT it’s not ok to lose stuff. I sent a jazzfest poster from here, and it never arrived. Poof gone. I should have found a place that does Fedex/​UPS so that I could get a tracking number. But again didn’t want to spend my time trapsing around — stupid me. The extra time would have saved my poster. Oh and I’ve been calling them everyday, and it’s ALWAYS busy. Never again

guy was friendly enough, hence the two stars.
but: he wrapped my little CD in a used, tornup box nearly the size of a shoebox, using bubble wrap and broken off pieces of foam so it wouldn’t rattle around. i thought he was giving me the hoopty ass box for free, but he charged me a $ 1 for it after he taped the thing over a thousand times to keep it from falling apart. too late to complain then.
i realized afterwards that the size of the box and all the packaging meant it cost $ 9 to ship it parcel post (slow and no delivery confirmation) rather than $ 5-​$ 6 to ship it flat rate priority mail (2 – 3 days, delivery confirmation).
not going here again.

These guys were paid to stamp Christmas envelopes and put them in the mail without stamping them. I’m glad Mom kept the receipt. They took no responsibility and their attitude was rude and unsatisfactory. I reccomend using Bourbon Mail Emporium instead.

Come on yall, are you REALLY stupid enough to wonder why this place charges more than the post office for identical service? THIS IS A PRIVATELY-​OWNED SMALL BUSINESS, not a US government post office. They are a middleman providing a service of convenience. The service they provide is being in the quarter and taking your mail, and then bringing it to the post office for you, so that your lazy ass doesn’t have to go all the way to the post office and stand in line. Seriously? Is this so fucking hard to understand? WHY??? People are complaining about this in reviews for all the packaging/​shipping/​postal places that aren’t the post office or Fed-​ex or UPS. It is not that hard to figure out why there is a markup, yall. How do you expect the business to exist if they don’t charge a markup? What, do you think they just exist to be nice and to encourage you to be lazy? Jeez., some people!
Anyway.
I went in there earlier today and mailed some shit. Yes, it was more expensive than it would have been at the Post Office. And yes, the shit I mailed won’t go out until tomorrow. But guess what? I didn’t feel like riding my bike down to the Post Office on Loyola, and I probably would have paid someone an extra 10 bucks to go do that for me today, what with all the other bullshit I had to get accomplished. So yeah, I appreciate Royal Mail being there.
ALSO, I wish i would have known this, but they copy keys there.

Horrible. It took THREE DAYS for them to even arrange for the FedEx pick-​up. What should have been a two day delivery took over a week. Irresponsible.

We live in the French Quarter and love Royal Mail. The staff is friendly and helpful. There was a comment made about the additional charges by someone that used Royal Mail in April 2011. That sounds like someone that has never operated a business. In order to provide the service they provide they have to pay someone and make a profit. You always have to option to drive around find a US Post Office and wait in line. I would prefer to pay a little extra and save gas and money. Thanks Royal Mail!

I would like not to even give a star, though it is required. The staff was friendly. Though, I was charged $ 5.00 above actual USPS postage. WHY? no idea and they would not give me a receipt. DO NOT ship there, unless you do not mind a charge. That is why they have a sign «we no longer accept flat rate mailing boxes» see, that can not scam the mailer with a flat rate box.

The staff is really friendly here and having 24 access to my PO box is great (you do have to pay a small fee for that). It’s also really nice to receive packages there, because I’m not always home and don’t want to worry about trying to catch the delivery if it doesn’t fit in your box, you have to come in during business hours to retrieve it though).
They’ve also started making keys here, which is really convenient since Mary’s isn’t in business any more!