Pop-A-Lock

I dropped the only key to my car during a run. Pop-​a-​lock arrived promptly (AAA estimated 2 hours, and Robert arrived in 30 minutes.) He unlocked my car and was very persistent in finding the key code for my car to make a new key, despite a couple unforeseen challenges. (No key code in the usual spots in my car, and the Honda website was down.)
He was able to make a new key for my car, which was a lifesaver. The whole time Robert was friendly, patient, and pretty funny. Highly recommended!!!

I wasn’t locked out of my car… I had a more complex problem. The ignition cylinder needed to be replaced. Mind you, another locksmith told me to come in and she would cut a new key and program it, but she was about to close. So, I called Pop-​A-​Lock. Left my name and number and heard back quickly. Robert was obviously knowledgeable and told me the problem most likely WASN’T what the other locksmith had suggested.
He showed up when he said he would, quickly diagnosed the problem and actually swapped out the ignition cylinder at my place. It took less than an hour and he was very friendly and prompt and diagnosed and fixed the problem quickly.
Can’t say enough good stuff about Pop-​A-​Lock and specifically, Robert!

Denis was the best! He saved me not once but twice from locking my keys in the car. He’s extremely helpful and knowledgable about cars and helped me figure out the keypad code on my car. He’s very timely and gets the job done in a snap! Thanks Denis!

My most recent experience with Pop-​A-​Lock was last night with a flat tire. I have roadside assistance through my auto insurance, and when I called them, they called Pop-​A-​Lock. They have come to my rescue on several occasions, for changing my tire mainly.
They are usually ahead of schedule. The employees are friendly and very helpful. The times that I have had to pay for their services out of pocket, the payments were done easily and quickly. The guy this time was friendly, and had me laughing from the moment he got out of his vehicle.
The only bad experience, which was obviously a fluke, was a couple of years ago when I happened to be in a gated community and had a flat tire. I had to walk a bit to get to the gate to let him in, and once in, he just took off. Then he got mad at me for not being parked where he wanted to me. Like I said, I think that it was a fluke as every other experience has been awesome.
I would use them whether or not I had the roadside assistance as they are generally friendly, helpful, and get right to work. I am impressed.

I had previously posted a bad review of this company, but after that I had an employee named Dennis take the time to respond, hear my side of the story, and make it right.
Any company can have a bad employee, it was nice to see that they had employees that took pride in their job and cared enough to get back to me.

Fast and friendly. Reasonably priced. arrived within minutes and got me off I 10! Thank you!!!

Chris was amazing. She showed up quickly and was very professional. She took a bad situation and made it so much better. She was efficient and so pleasant to deal with. Definitely saved my Saturday night!

I have to give a full 5 stars for this company… I locked my keys in my trunk right before a race in New Orleans, I was so nervous I went ahead and called expecting at least an hour wait. The lady taking all my info over the phone said 15 – 20 minutes. It was around 15 minutes the guy called met me at my vehicle and had my car unlocked!!! Prompt service & very reasonably priced. Would highly recommend this company. First time I have ever had to use a locksmith.

Called USAA roadside assistant due to a dead car battery and they sent Pop-​a-​lock. The guy arrived in about 20 minutes and had me up and running in less than 2 minutes. He was empathetic but down-​to-​business. It really couldn’t have gone more smoothly!

I wanted an opportunity to share the positive experience I had with Pop-​A-​Lock in New Orleans, and particularly with Dennis.
They were responsive and communicative when my car would not start — and came out to give me a jump.
Dennis was knowledgeable and professional. He went above and beyond to make sure he covered everything related to the car issues I was having. I will always use their services, and recommend them to others.

Needed a tenant’s front door opened, had locked the keys inside. It took me longer on the phone to get to the «right» people (Pop-​A-​Lock) than it did for their tech to arrive (25 minutes). They promised 25 to 35 minutes and the tech wouldn’t destroy the lock (had that unhappy experience once before). Flat fee of $ 64.95. I questioned their receptionist several times as the deal sounded too good to be true. Done deal in 35 minutes. It wasn’t too good to be true, it was for real. P-​A-​L will ALWAYS be the company to call first.

I’m an Allstate roadside assistance customer… and what a surprise it was to see a pop-​a-​lock car pull up after my dumb-​dumb moment of running out of gas! Grrrrr, but anywho. I called Allstate after reading being out I gas and they informed me that it’d be like 45 minutes till someone showed up… and after using roadside assistance from State Farm it had taken that long and even longer before, I expected to wait! But no, Barnell, our pop-​a-​lock assistant was there in about 15 – 20 minutes! Needless to say, I’m super satisfied! This guy was so cool and friendly! Pop-​a-​lock should be proud to have someone with his CSR skills as an employee! I’m just sayin! Lol. Great employee! Great first experience!

Forgot my key in the car… again. This time I lost my spare. Hence, I called my insurance and they got someone to come out from Pop-​A-​Lock. The insurance people said it would take 45 minutes, but the guy got to my car in 15. He was extremely friendly and amazingly good at unlocking cars.

Dennis came out to my house yesterday July 19 around 3PM. He showed up sooner than the estimated time and got to work immediately. We used pop a lock before on a bad door lock we have and previous attempts had not been successful in letting us in that door. Dennis took it as a challenge and within 2 minutes had the door open! He was incredibly nice and extremely knowledgeable. Give that man a raise!

Great Service. Did what they said and charged what they said.

Prompt, inexpensive, courteous, and they pulled my bacon out of the fire.

Originally called another place and they quoted us 45.00 to come out and evaluate and then charge us another price. I told my bf to call this place and quoted us a flat fee of 45.00 and the guy took 2 mins if that to open our car. We were out of town so the time and money was perfect. Would def recommend to out of towners visiting.

I accidentally locked my keys inside my car and needed help quickly. It took about 20 minutes for them to come on a Sunday afternoon which was good timing. It took about 3 minutes to get inside my car and 5 minutes for him to take my info for payment. It cost $ 45. Such an expensive mistake.

Old house, cheap landlord and antiquated front door lock. Sometimes the lock would work, and sometimes it wouldn’t. I did not want to chance being locked out with an armful of groceries.
I called early on a Monday morning, talked with someone about my situation and within 90 minutes there was a locksmith at my door. As stated, house is old and French doors are funky.
Chris arrived and knew exactly what she was doing. Replacement was not needed, she finessed that old lock back into top working order. And she even showed me what to do in the event it happened again. Old lock, many screws.
My only gripe is the $ 65 service call fee. But I knew about it up front; what are you gonna do? Still came out to under $ 100.
I know who I will call in the future!

It’s $ 44 to unlock a car. They took about 20 minutes to get to me and the guy was really nice and it took him 5 minutes to unlock my car. They take credit cards so bada bing bada boom and you are well on your way again. That still doesn’t alleviate you of the thought, «I can’t believe I did this!», but its good to know there is an accountable and professional business out there than can get you out of a jam without it derailing your entire day.