Phoenix Recycling

Phoenix might have been a good company in the past, but not recently. I work for a environmentally-​conscious small business who has a contract with Phoenix, and Phoenix didn’t pick up our recycling dumpster for two weeks in a row, without giving us a reason why.
When we called and badgered the reason they’re not providing a service we literally pay them to do, they said it was because the wheels at the bottom of the dumpster were broken. Well, how do you think that happened? It happened because of the way your dumpster put it back down. The way which these wheels were damaged, they had to have been crushed by a dump truck slamming it into the ground. There’s literally no other way. Still, they’re trying to blame it on us, as if we smashed them, instead of taking the responsibility for their dump trucks actions. Not very professional. I’d recommend finding another recycling service unless they start shaping up their act.

VERY rude and unprofessional workers. Two of the men were blocking the stein’s parking lot during lunch hour while collecting cardboard boxes from the dumpster and refused to move. One of them raised his voice and was verbally abusive. Not only did they represent the company as being low class, but they didn’t make Stein’s look very good either. Phoenix might provide a good service, but I would not want to give my business to a company that employs such utterly rude and inappropriate workers. Maybe they should have a mandatory course on social skills before putting these men in the field.

If you want to recycle your household refuse in post-​Katrina New Orleans, this is the way to do it. For a modest fee ($ 15/​month), Phoenix will pick up your plastics, paper, and metal from our curb. Its the right thing to do and it makes me feel soooo good. Mmm… recycling.
Phoenix rocks so much they’ll grab my recycling off my deck when I forget to put it out. I love you, Phoenix!!!

Phoenix has been great. They send emails every 2 weeks and take a lot more than the city used to. Yes I wish I didn’t have to pay for a separate recycling service. But I’d rather pay them then throw everything in a land fill.