Park Place Tire & Auto Center

I only called to get a quote on something and the person on the phone said that he had 150 cars in front of me, and then he asked what I needed, so I told him. Then he said that there were 300 cars in front of me and it would be about 3 months, then he practically hung up on me. Totally rude!

I’d like to start off by saying that the mechanic at this shop did the right thing and financially compensated me for his mistakes, but as a mechanic his mistakes were so great and numerous that I seriously doubt his skills in the profession. Took my car in for an oil change and to replace a few burned out light bulbs. He overfilled the oil causing the pressure to rise dramatically the next time I drove it which almost ended in my engine seizing up. I had my car towed to the mechanic next door (Import Auto, which I would highly recommend) and they did a great job fixing his mistake. This cost me $ 240 which the mechanic at park place auto reimbursed me for, but not before I had to leave my car at another shop for 5 days and pay for a rental car for that same length of time (I was not reimbursed for this). Secondly, one of the lights that he replaced a bulb on fell off of my car the next day. The entire light casing fell off the car and is now lying in the road somewhere. For a simple and botched oil change and light bulb replacement I initially had to pay hundreds of dollars, take time off of work, go without my car for a week, miss a wedding in Florida, and pay for a rental car. If you value your car, your time, or your money i would not recommend taking your car here.

Got a nail stuck in my tire and subsequently flat tire– limped over to Park Place and they had me patched up and on my way in ten minutes! Very friendly and professional, inexpensive, and convenient. Definitely recommend!

Donald instantly makes any car stress go away. He feels like family coming to help!!! A great guy seriously ladies you can trust them to help you! Thanks Donald! Aloha!!!

Every time I come to Park Place, they fix my car instantly and for free.
Someone love-​tapped me this morning and a front panel popped off a little from my car. Don insisted I pull in so he could see the damage right then and there. He pulled out a screwdriver, fixed it, and 60 seconds later he was helping me back out into crazy traffic on Tchoup. Friendly place, really appreciate their service every time. Will be getting my oil done here from now on! :)
Thanks Park Place!

Don was very nice, accommodating, and fast! Went in for 2 front leaky tires. Turns out one rim was bent and one nail in the other! Was in & out in 15 minutes with a 30 day warranty and a very reasonable bill!

I called today to get more information on a camshaft that needs to be replaced. The individual that answered the phone was rude. I politely introduced myself and started explaining what service I needed. The individual abruptly cut me off and said that he didnt have time today or the weekend and to call back later. I had not even mentioned a time to bring the car in but knowing that I do have time I asked when that would be possible. He replied by saying «Monday, Tuesday, I don’t know».
Still, I asked how long it would take to replace if I brought it Monday or Tuesday and he again replied «I don’t know». I asked if he could provide an estimate for the services and this time he replied to call back later in a very rude tone.
He just lost a potential customer.

We went in to get a nail taken out of our tire. The service was super quick and friendly! We were in and out in less than 10 minutes.

Had a nail in my tire at 5:30, called, told me to come right over, and at 6:10 I’m home and my tire is fixed! Great service! Very friendly! Will definitely refer friends and be back if necessary!

If you’ve ever worried about being overcharged for a service, then have no worries coming here. Don was extremely professional, respectful and straightforward when I recently took my BMW in for a routine servicing. I wouldn’t hesitate to come back again.

This place gets recognized for two things:
1. My first one-​star review.
2. The ability to have me write a review after being dormant for several months.
I called today, politely introduced myself by my name, and asked if they changed tires on [insert make/​model here] and if so, how much. Before I could even finish my sentence, the person who I assume to be the owner replied, «Dude, I’m busy with customers right now call back in an hour.» [click/​hang up]
Dude, why did you pick up the phone if you couldn’t talk? Dude, I was a potential customer.
I see that the some people have received good service here but it’s also with repeat customers.
This could be indicative of his pick-​and-​choose kind of customer service.
There’s another place a few blocks away which provided impeccable, personalized service.
Take care, dude.

Have brought our cars here several time. Fast and great service for fair prices. Donald is honest and will tell you the truth as to what you really need. After pep boys wanted to do close to a thousand dollars of work on my car I brought it here to find out what it really needs and what I can wait on.

Have been using Don’s services since he worked at the shop behind Cooter Browns always a fair price and am honest opinion on the car. He’s very busy so don’t expect immediate service all the time. If can bring it by and let him know what’s up he’ll tell you when to bring it in. That said if I get a flat he’ll fix it right away.

Have been to Park Place Tire and Auto a few times and I think it’s great. I brought my car there for a second opinion after another garage tried to sell me new shocks for ~$ 700 dollars. He adjusted my tires for $ 25 and I was good! I have now been back a few times. He never tries to upsell me (at one point even recommending that I not do work yet) and is very reasonable on the price. I feel I can trust his work and he definitely knows what he is talking about.
Regarding the negative reviews– other than 1 negative review, I noticed that all of the others were from people who have not actually had work done there and had negative experiences with him on the phone. I will say that I have never seen anyone else there other than the owner. So, since he seems to be doing everything at the shop, he is sometimes difficult to reach on the phone and is sometimes rushed. I think this has pros and cons. While he is sometimes hard to reach, you know the same person (the owner) is going to be working on your car every time rather than many other shops. I personally would rather go to a shop that is hard to reach sometimes, but I know does good work.

I had high hopes for this business after having it recommended by a native New Orleans friend of ours. I called and left a message a day ago, no reply. Today I showed up at opening to find the place locked up and nobody answered a knock. I waited 45 minutes, no dice. I tried calling a couple more times, but each time someone picked up the phone (I could hear heavy breathing and then someone walking around) and then wouldn’t talk to me.
I’m sure he might be busy with a special project or even ill, and I wish this business the best, but I’m taking my car elsewhere.

Been going to Donald at Park Place for about 6 years, passed by today and he was by himself closing shop and still fixed my car and showed me his trick for getting cloudy headlights back to factory new condition, best mechanic ever!

According to some of these Unilocalers, Donald, the main guy here, must be bi-​polar, the way he’s simultaneously called rude and unprofessional or helpful and friendly.
I steeled myself against the former, as I had a screw in my tire, had to find the closest place, and they were it.
I’m definitely on the helpful and friendly bandwagon. Donald was great when I called, told me to come on down. As I was right around the corner, I was there in five minutes and he took me immediately, fixed me up, and sent me on my way, no more screw and only a $ 16 lighter wallet. All with a pleasant demeanor and good spirit.
Did I get the real Donald, or did I just get lucky? Don’t know, but I’ll definitely go backif I have more tire trouble.
My only issue is with the location. Park Place is located on a very «speedy» part of Tchoup, so slowing to find parking and pulling out into traffic felt a little dicey.

I wanted to give this repair shop a chance based on the positive reviews. But I agree with Ray B. that this guy is terrible at communicating and incredibly rude.
I simply called requesting if I could get an estimate for some repair work. The owner notified me that they are way too busy and «don’t have time to deal with me». It was actually the last response I expected to hear from the guy. Before I could speak again, I was simply hung up on. I literally had a one sentence conversation and was hung up on after he notified me he didn’t want to deal with me.

Came in to get my near-​flat tire fixed because a screw had gone all the way into it. 5 minutes and $ 13 later I was on my way home — with Don helping me back the car out onto Tchoup because of the fast traffic. Super friendly, cheap, & efficient.
For those who are complaining about the shop sometimes being closed or needing a few extra minutes to finish service… yes, this is a shop run by one man and a few mechanics. That’s why it’s friendly and doesn’t overcharge. In my opinion, it’s more than a fair tradeoff, and you can always head down to Chambliss or Wren’s a few blocks away if they are closed. Come here first though!

Donald is a great mechanic. We took our car in before going on vacation because the brakes were grinding loudly.
For a very, very reasonable price he looked over the car and gave an estimate. Then, on payday, we took the car back in and he took care of all the work (brakes & a tune-​up) that day.
On top of it all, he’s open later than most shops so it was really convenient.
We will definitely go back the next time we need work.