New Orleans Childrens Dental Center

My kids just had their semi annual checkup with Dr. Axel rod yesterday. As I was pulling up the location on my map, I saw they had only a couple stars on Unilocal,which couldn’t be further from my experience. I had to come back and review.
I didn’t tell my three young children about their dental appointments until the night before, expecting some push back and they literally whooped for joy. I might as well have told them we were going to Disney World.
The office is brand new in Lakeview and is beautiful. We arrived a couple minutes early, were seen on time and all three were done within an hour. Even my 2 year old who hates doctors, was insisting it was her turn while waiting for her brothers. The environment is comfortable and professional. The front office staff was courteous while I sorted out an insurance change as well.
We’ve only had to wait at one previous appointment due to another patients dental emergency. When we were seen after waiting, they had all their staff clean my three kids simultaneously in three chairs right next to each other. Despite the wait, we still got out the door nearly on schedule.
We’ve been to our share of pediatric dentists and this group is definitely my favorite. I wouldn’t hesitate to recommend them to anyone. Shoot — if they saw adults, if switch!

I’m not sure why people are «allegedly» having issues with this dentist. We see Dr Kellie Axelrad. She is amazing and was rated as the #1 pediatric dentist in the city of New Orleans on the Gambit, «Best of New Orleans» list. She is incredible, gentle and very professional. My daughter was terrified of the dentist before coming to see Dr Kellie. My daughter has had many horrific experiences with OTHER dentists, one of which told me not to bring her back until I drugged her with Codeine Syrup, to calm her anxiety about the dentist. Dr Kellie Axelrad changed all of this for my child. Now seeing the dentist is a positive experience and we would never see anyone else, ever again. She is kid centered, kid friendly and she is an exceptional dentist. I’m 44 and I wish she would see me! Dr Axelrad, and her business, «New Orleans Children’s Dental» have built a beautiful, state of the art, brand new facility on Canal Blvd. go see her. You won’t be sorry. Best experience ever!!! Be sure to ask for Dr Kellie when you schedule your appointment.

If an unprofessional, uncommunicative, disrespectful experience is what you look for in a dental practice, look no further.
I went to this office on recommendation of a friend. I arrived on time. There was no visible office staff and 4 children and 3 parents in the waiting room. The toy table was dirty and looked neglected and like it hadn’t been cleaned in some time. I signed myself in and waited for an employee to appear. 15 minutes later a dentist or tech, I don’t know which, appeared. I told her i had signed in but seen no one since, she gave me the new patient papers and took my insurance card. I waited another 30 minutes and still no word from the office. During the course of a small-​talk conversation with a fellow waiting parent, I bemused that i found it ironic that doctors offices ask us to arrive on time and cancel us if we are late, but then let us wait for an hour after our set time. She agreed about this most common of pet peeves. The receptionist spoke up for the first time to offer a snippy «we are always on time, we had an emergency and didn’t want to scare anyone» I replied «that’s fine, it would just be nice to be given a heads up about the wait so we know» she made more snippy-​toned excuses. I was called up 10 minutes later, and as I said «you know, i was making a general statement about healthcare, not specifically here» she told me Dr. Cavallino wanted me to leave because i was «bad mouthing the office». i never once lost my cool, and in fact, I hadn’t even been aggravated until spoken down to by the receptionist.
I thank them for saving me from what would have probably been an unsatisfactory relationship, if this first experience is par for the course.
*EDIT*
To add: Further proof of this practices unprofessional behaviors: The dentist felt it was fine to tell my friend (who had an appointment that day as well) details of this mornings little issue with me, and grossly embellished the incident to make it seem in their favor. When is it EVER ok to discuss incidents with other clients, ESPECIALLY in the medical field?
Stay away from this practice!!!