Lowe’s Home Improvement

This Lowe’s happens to be conveniently located between my house and my office. Having recently bought a house, I’ve stopped here nearly every day in the past 5 weeks. The staff is usually very friendly and somewhat helpful to me. But there usually isn’t more than one checkout lane open, which is highly inconvenient. The self-​checkout machines are also mostly broken. Only two work at all, and the other two barely work.
This Lowe’s also seems to consistently be out of some commonly purchased items — common pipe fittings and other hardware. This is highly inconvenient. You’d think they’d have a supply in the back as a backup.

This Lowe’s is conveniently located on Elysian Fields near 6 – 10. It has everything you would expect to find at a home improvement store. They have some home décor as well as lawn care equipment, painting supplies, tools, gadgets, light bulbs, you know… the usual. They also have a good sized gardening section which is where I tend to spend most of my time and money.

I come here a lot due to it’s proximity to my house, and the fact that I am a new homeowner doing lots of projects!
As other reviewers have mentioned, service can be very hit or miss. Sometimes they only have one lane open for checkout and it take FOR. EV. ER. Sometimes I have trouble even finding an employee, it’s like a zombie apocalypse in there.
Recently, I think they have stepped up their game, people have actually ASKED ME if I need help! The paint department is especially helpful. The people in the garden department are really nice too.
They have all the typical Lowe’s products, at the typical Lowe’s prices. It is kind of weird all the men who I think are day laborers looking for work who wait at the entrance to the parking lot… but they have never bothered me.

More like blowes home improvement. To
say I hate this store is an understatement. I would rather drive to the Jefferson or Slidell store, or just go to any Home Depot. The store is filthy, disorganized, and under staffed. The staff that is there is largely incompetent. When you pull into their parking lot here accosted by a mob of vagrants posing as day workers there to harass you. They throw dice on the sidewalk, drink, and leave trash everywhere. When you’re loading your vehicle in the parking lot random people come up to you to «offer their services» or just straight up ask you for money. About a year back I was in there and use the bathroom only to find that every single toilet was clogged and overflowing with feces, it was brown clumps and water all over the floor. It was absolutely, horrifically, disgusting. I complained to management, but when I went back a few hours later to get something else I decided to check the bathroom. It had not been cleaned, I sent an email to Lowes corporate but received no response. I don’t think Lowes cares about the store one iota. It’s a filthy, decrypted, disgusting excuse for a home-​improvement store. It should be burned to the ground in a Viking funeral, and let Home Depot build on it ashes.

Absolutely the worst Lowe’s in the country I’ve ever visited. One reviewer said it’s horrible if you’re white. That’s not true. It’s horrible if your a human. I have never seen such a lazy bunch of people in my life. If you’re not going to do business after 7 P.M. close yoir doors. I don’t have time to stand around for 30 minutes for assistance only to look down another aisle and see 10 store employees talking about phat butts and the latest weave. You’re getting paid to do a job. It’s not the club or the barber shop. And the so called manager is the head Chiquita. This is not Willomina’s bump and curl. Nobody cares whose hair you bought last week and dyed blonde. Manage the store or go work at Popeyes. I’m complaining to the corporate office because they can not possibility know how awful this store is and how poorly it’s run.

After 20 minutes of waiting for the guy o stop talking to his friends and actually acknowledge myself and the 5 other people waiting to get keys made, it takes someone getting a manager to get this guy to do his job.

This Lowes does not even deserve one star. 28 days ago I bought a washer & gas dryer from this Lowes. They said it would be delivered in 3 – 5 days. What a lie. Ive called them at LEAST three times a day & have been told it’s on the way. Clearly it has never been on the way. Meanwhile everyday I am arranging my entire life over these damn appliances being delivered. One week later I get a call saying my dryer was all dented & scratched, they asked if I even wanted it. I should have cancelled my order right then and there. I told them I wanted a new dryer because I paid for a new dryer. Two weeks later on my daily routine of waking up early to call Lowes they realized they ordered us a gas dryer & an electric dryer. WHAT!!! Fast forward to this weekend… for the first time during this entire process Lowes calls me at 8 am and says my appliances are on the truck and they are on their way! At 3:30 pm Lowes finally arrives with our washer & an electric dryer. NOT the gas dryer we ordered. They said they would be back first thing Saturday morning. Well, It’s been two days. I called this morning begging for a direct line to deliveries or a manager and they said that line was broken. The ONLY thing that went smoothly in this entire process that still isn’t over is when they took my money!

As I stand waiting in line (2^nd in line), with one person handling returns, there are 4 others behind desk chatting and laughing and know I’m here waiting. Absurd

How does this place stay in business? Seriously, if it wasn’t for Walmart on Tchoupitoulas, this would win first prize for worst operated business in town.
Nobody who works here, even in management, seems to be aware of what a POS this place is. The only reason I ever find myself walking in here is because of the proximity. And I“m about to start driving further just because of how much of my time this place has wasted as of late.
So today, for at least the second time I’ve noticed, they had a hand written sign on a paper towel that their glass machine was «out of order.» I have my doubts of course, when you’re obviously understaffed and many of the staff don’t seem to care about anything other than their smartphone, it’s an easy out to claim your equipment doesn’t work.
So I found the assistant manager (at least that’s what it said on his nametag) and asked him if the glass cutting machine was actually out of order. He just looked at me and said «I have no idea.» Really, buddy? It’s your JOB to know what’s going on in the store. If you DON“T KNOW, then why don’t you get off your butt and go find out?
If anyone has a suggestion for better store close to the 9^th Ward, I’m all ears. I’d think that corporate would care about what a shameful craphole this store is, but I guess they make enough money off the people in the neighborhood who don’t have the money or means to drive further.

Oh how I hate this store. Waited close to 10 minutes to have a shade cut down that they cut incorrectly the first time. I asked a cashier to call someone to the department, was told she would and instead I got to keep on waiting. An employee wandered by and asked if I had been helped, I said no, and he offered to get someone. Well the someone he got had never cut window shades before. Being a former Lowe’s employee, I offered to show him. We were in the middle of our lesson when another employee came over and finished the job. While at the store I also needed a bathroom cabinet and was provided the opportunity to load it into the cart myself because apparently the department wasn’t staffed. Upon getting to the register, I was able to wait while the cashier finished her texting. Tonight’s example of poorly trained employees (not their fault) and abysmal customer service is just one of the many I’ve had here! The only reason I return is for emergency trips or the incredibly rare occasions when Home Depot doesn’t have what I need! I’m constantly left disappointed in Lowe’s!

Racism is alive and well here! If you are white you can forget being waited on here. They will send you to the back of the line. You can never find anyone who will help you, if you can they are too busy smacking their gum to answer you or they just say «Ugh I don’t know» Then the send you to some random isle to get rid of you. There is never any check out lines open. EVER! Stay far away from the place. Better yet, fire everyone and start over. And make sure you hire out of the neighborhood.

Hands down the worst Lowe’s, or home improvement store, I’ve ever visited. I shop here because I live nearby. If Home Depot wasn’t run by a homophobic bigot, I’d shop there instead. Mary’s Ace Hardware is great but, too small for most of my errands.
Firstly, the staff are thoroughly apathetic and clueless. Nobody seems to have any knowledge about the products being sold. At check-​out, cashiers routinely ignore my greetings to continue personal conversation with other staff. The conduct and training standards at this store are abysmally low — such little effort put into anything here. CHECK YOUR RECEIPT BEFORE DEPARTING. I regularly find surplus items listed on my receipts. The lackadaisical attitude at this Lowe’s must account for massive, preventable loss. Clearly nobody is at the helm.
I regularly shop for lumber and gardening supplies — both require special carts which are rarely present. Typically I have to venture into the parking lot to find a proper lumber/​gardening cart. Why is this need ignored? Because the staff couldn’t care less.
The store is a mess: dirty, disorganized and lacking sense. Huge product displays with no product. Empty sales racks collecting dust for weeks in the middle of main aisles. Broken goods lay strewn across product racks. Zero effort.
I ordered a delivery once, for a pallet of cement. Lowe’s called the previous evening and told me it would be delivered around 09:00. After a half-​dozen phone calls, it arrived about 18:00. Again, I live nearby. Completely unacceptable.
I want to add, there is one young woman with short dreadlocks who appears to be with it. She seems constantly busy and taking on the work of others. I’ve seen her deal with irate customers, drive forklifts and contend with other situations of heightened responsibility. This store needs twenty more people like her. Furthermore, she deserves a raise.

Never ever ever buy anything from them that needs to be delivered. It was supposed to be delivered friday. It wasn’t. I called and they said Monday. Monday it was not delivered, I called and spoke with the appliances supervisor. He assured me it would be delivered tuesday. it wasn’t. I called and spoke with store management. She told me it would be delivered on Wednesday. She said she was standing next to the man who does deliveries, and that it would be the first drop off in the morning. At 1pm, it had not been deivered. I called and spoke with appliances. They pulled up my order and explained that it would be the last drop off, since I only live a half mile from the store and they go from farthest to closest. He told me between 4 and 5. At 630 I called the store and spoke with store management. They said it was not going to be delivered today.
3 days of my life were wasted. Never again will I buy from them. You shouldn’t either.

EVERYTHING you need for your home!!! I mean everything!!! When you walk through the door, your pockets should just automatically empty. Because once you leave they will be empty, unless you can exhibit some self control.
This store is very spacious. User friendly. Self checkout. lanes Courteous staff. Ample parking. Fair pricing. Need some help, there are workers located at the foot of the parking lot that maybe able to assist you.
I’m all in. My house loves this store & so do I.

This Lowe’s is interesting to say the least. It has gotten me out of a few jams, including fixing a theater toilet in the middle of a performance. I have a few stories from the characters that like to litter the parking lot; like when a woman asked my mom to return something for her but my streetwise mom knew ‘it was probably stolen!’ Overall, this Lowe’s is fine and carries all the things that every other Lowe’s carries. I feel like their Garden center is less picked over, but that is just my observation. The staff is fine, not overly friendly but they will help if you follow them long enough. I would just watch your belongings and maybe not head here too late at night. The store itself is fine, but the creatures that lurk in its outer rings can be scary.

I love a hardware store! One that has everything you need & helpful sales people, double bonus.

Clearly I’m insane in the membrane (insane in the brain!) for writing a review about a Lowe’s, but I was so impressed with the service here that I wanted to be sure and give a shoutout.
To give you a gauge on my hardware knowledge, let’s just say I think I’m really slick for knowing what a Phillips screwdriver is. The day I figured that shit out is a day I put right up there with my college graduation in terms of personal development milestones.
So it’s no surprise that every time I step foot in one of these big box hardware stores, I end up looking as lost as Courtney Love in a convent. To make matters worse, it seems I can never find anyone to help me in these places.
That all changed when I went to this Lowe’s. The staff is extremely friendly, and they go out of their way to say «hello» and see if you need anything. Kudos to the management and the staff here. Your helpfulness is much appreciated.

It’s Sunday and you need something from the hardware store. Where are you going to go? Who is open? Lowes. I needed keys made and I got them done quickly and cheaply and they work great. They had all sorts of goodies that I drooled over just like I would expect at a giant big box chain hardware store like Lowes or Home Depot. And, they were friendly and opened up extra cashiers to take care of a line that wasn’t even all that long. That makes them a solid choice in my book and my go to place when I need something on Sunday.