Keith’s Auto Repair & Services

My husband recently found Keith’s on Unilocal and wanted to give them a try
They fix 2 cars within a 3 day period
Both cars work perfectly fine
We have tried other places where all they do is patch it up than the cars would break down again
I would highly recommend Keith’s place

LOVE keith’s. I have been bringing my car to them since 2013! Never had any problems with them! Great prices for great work!

Knowing something was going wrong (brakes) with my old pickup, I had to drop it off unexpectedly one morning to Keith’s. They gave me a ride to the house, and then fixed a very minor problem for around $ 80.
In any other case, I would have unfortunately expected an auto repair place to take advantage of this opportunity — to play upon my lack of auto-​repair knowledge, and to do unnecessary work for extra charges. In the several times I’ve taken cars up to Keith’s, that has never seemed to happen. I consider these guys to be an honest, hard-​working, family-​run small business who do good work and seem to care about their customers.

My mother brings her car to to Keiths and they have treated her fair. I had to stop in today for a low tire. Larry was so nice helping me with the air. Service with a smile from Larry. Thank you Larry.
Barbara

Fast service and friendly people. The prices are excellent and everyone here is beyond polite, professional, and timely. Estimate was spot on with regard to price and time. I wouldn’t hesitate to utilize them for anything automotive related.

Came in on a Saturday to get tags with a friend.
Left in 10 minutes
Great customer service
Will visit again if need be for my auto care needs

Service was prompt and accurate. Job was good and they did what they said they did (I looked under the hood). Also they did fix the problem the first time and job immaculate.
I have given them 3 stars because of the cost.
To summarize, the job was well done but charged me for one and half hour labor for half hour job. Perhaps the difference is because they are adding as labor the diagnostic time but why is there an 80 fee for the diagnostic time and then add this to the labor time again? I do not know if this is standard so maybe I am wrong. But not cheap as others have experienced.
Final charge was 90 parts
207.5 labor. I guess this included 80 for diagnostic (their standard charge) and then about 120 for labor.
The actual time it would had taken me to do the job (which I have done in past) is about 10 minutes (minus the diagnostics which I have never done or have the equipment to do).
For those curious to know the actual job done, it was change two spark plugs and the attached coil packs. Again I am not including the diagnostics.

My daughter bought a used car and was laid off from work, all in the same week. Keith’s Auto checked out the car and on their review, bought the car. Even though we had an unseen problem with the car, Keith’s helped us fix it immediately and did everything they could to help us through it. We will be loyal and trust them forever. It’s a safe place to go…

After receiving a reminder from Keith’s, listing things to be checked, I took my Subaru back in. Following a rough New Orleans winter — parked in mud under an enormous oak that every day dropped branches, leaves and (currently) pollen all over it — I had serious concerns about the mechanical and electrical integrity of my car.
In only 30 minutes, the tires were rotated and inflation checked, all fluids and hoses were examined, and for a price that fit my very limited budget. Drove away knowing I was driving a safe vehicle that wasn’t headed for a major repair — peace of mind.
Thank you Keith’s Auto.

Update 8÷1÷2014 changing the rating from a two star to a one. Original issue returned, called to have it repaired but was told they would not take our car back due to the post below. Please note I no longer even feel the work originally performed was up to par. They will not stand by they work.
We explained exactly what was needed to repair our vehicle. Quote given with a one day time frame (understood there is some unexpected delays which we worked with). We were told to drop it off and work would be completed by end of day, we ended up calling every day for four days to check on progress. On the fourth day we went to the shop to pick it up. We had been told work would be complete by noon but arrived after four PM. When we asked for our vehicle the young blonde lady went to check on progress (less than friendly person) who loudly informed us that «she» decided that this is how things needed to be done. Returned an hour later where again had an issue with this woman. After struggling to drive my car she left it in neutral when parking it without engaging the emergency brake.
The blonde woman in the front should not be helping customers or driving client vehicles. She left a bad taste in my mouth as I watched her struggle to put my car in reverse and then needed a fellow employee to place my car in drive, She should not be working with clients or driving their vehicles, ever.
Cost was on target but her customer service left a lot to be expected. Great work but final interaction left us feeling this is not the place I would take mine, my brothers or worst enemies vehicle.

Overall a great business — quick, friendly and affordable. I was wary of the Unilocal reviews because they are all so glowing, but I was not disappointed. It’s rare to find a repair place that gives it to you straight and doesn’t try to screw you over with pricing and unnecessary repairs. I am even more sensitive to this as I don’t have the first clue about cars so I put 100% of my trust in to people like this.
I came to Keith’s with one major problem and 7 – 8 minor issues with my Nissan Murano. They went above and beyond in terms of getting everything taken care of in an efficient and cost-​effective manor. From the moment I walked in the door, they were trying to save me money. For example, they did not charge me for a tire rotation because I needed my brakes replaced. They rushed the parts they needed over to the shop and stayed an hour after closing time to get my major issue fixed. Unfortunately, the problem was bigger than what they had anticipated, so I was back in the shop when they opened the next morning. Now whether this bigger problem was missed the day before or would have been missed regardless, I don’t know. But they took the time the next day (4 hours) to comb through the entire car and make sure everything was in place and working properly.
I would say that by going to Keith’s rather than the dealership (my usual go-​to for everything car-​related), I saved at least $ 1000, if not more. My side mirror got knocked off — the dealership was going to charge me $ 400 to replace it, Keith’s is doing it for $ 150. My key fobs stopped working — the dealership was going to charge me $ 120 PER FOB, Keith’s is doing it for $ 100 for both. I originally took my car in for a horrible noise it was making — the dealership was going to charge me $ 150 just to put it on the rack and take a look, Keith’s charge is $ 18. These are just examples of some of the cost-​savings I got at Keith’s.
I will definitely be going back. And I’ll be disappointed when I move away from New Orleans as I’ll never find another place like Keith’s.

This is the only place I go for my car. I’ve lived here about 7 years now and I have yet to find better, faster or more competent service anywhere else. They have a comfortable waiting area, extremely friendly and personable staff, and FAIR PRICES! So hard to come by these days. Plus, 10% off if you spend over $ 100 and pay cash! How awesome is that? Go to Keith’s next time, you will not regret it.

I’ve come here twice for my scion xb and both times received exceptional service at a great value.
I don’t make Unilocal reviews often, especially for the amount I eat out, but this place deserves this.

Simply the best. Better than all the rest. If you’re lucky enough to have your car break during the St. Patrick’s Day season, you can check out their amazing decorations. Otherwise, they have several groovy fish tanks and an eclectic clientele to keep you entertained. And of course, the quality of the work and the pricing are top notch.

I first found this place for a brake tag. Then I needed an alignment and brakes so researched places near my work. Found Keith’s here on Unilocal with good reviews so decided to go back. They are very efficient and quick to serve. I had very little wait time at their front desk to drop off or pay and pickup. They are also honest. They called and said that in fact I did not really need new brakes!
I will return. Don’t be deceived by the looks of the place. It is worth it. Prices seemed fair as well.

I went to Keith’s based off of Unilocal reviews and wasn’t disappointed.
My Mazda3 had been overheating and I suspected the thermostat was the issue. Dropped my car off and told them what I thought it was and the symptoms. They diagnosed my problem within 30 minutes of me dropping off the car (I had barely made it back to work). Gave me the quote and had the work completed within 3 hours.
Price was reasonable and the staff was helpful.

What makes an auto repair shop good?
Good access, quality work and reasonable prices.
That pretty much sums up Keith’s Auto Repair & Services in a nutshell. The location is very close to my apt so I can walk there and back. The prices were fair (oil change 24.99, tire rotation/​balance 39.99) and I felt like they were honest which to me is worth it. They aren’t open on the weekends however if you drop your car off in the morning, its usually ready by the afternoon. Definitely recommend this place to others seeking auto repair in the area.

So excited about my lunch break today. I went to Keith’s, put in a phone order and pick up to Dot’s Diner and found floor tile at B&B Warehouse… all on Jefferson Highway, all within my one hour lunch break.
Keith’s was super easy and everyone was nice. My car is registered in St. James Parish. Apparently, if you aren’t registered in Kenner, Shreveport or New Orleans, you can get your car inspected in any parish. I pulled up to Keith’s and my car was looked at right away, they scraped of my old stickers and adhered the new one and even were able to break a hundred dollar bill. It was super fast and easy and cost $ 10 cash.

When I lived in Old Jefferson, this was my go to independent repair shop and its where my parents still go. I always found them to be honest and above board as well as getting me my car back when promised.
It’s an old neighborhood gas station (the elderly man who owned it in my childhood fixed my bike on occasion for free) and you can’t miss because they decorate with inflatables on the roof for every holiday.
I don’t use them any longer because I tend to use a repair shop in my neighborhood.

I have sent a lot of people to Keith’s in the past couple of years and no one has ever had anything but a great experience.
I actually went in yesterday to get my oil changed and my tire pressure light was on. I was out the door in 15 mins flat and I think the bill was $ 27.
If you need someone to trust with your car repairs I’d give them a try!