Izzo’s Illegal Burrito

Chicken burritos were so delicious and weighed about 5lbs, such a good pick me up after shopping all day. The verde salsa is excellent too, and I need their sour cream gun. So cool!

Small portions; steak was cold. Cheap knock-​off of Chipotle. Staff was very friendly.

there is a reason this place is called illegal. I had two tacos, which was a bad idea from the start. 4 hours later I puked my entire stomach out. I swear I’ve never puked so much in my life.

We mainly wanted to check out the Riverwalk marketplace but we decided we were hungry and went to the food court and it was not many good choices. We decided to go to izzos illegal burrito and I took one look at the counters and tried to talk my husband out of it but nothing else looked good. So he had a burrito and I had nachos. It’s supposed to be like Chipotle is where everything is fresh and you pick what you want as you go to make your own burrito but the entire station was so messed up with old food it just looksed disgusting. I watched them make my husband’s burrito and put the foil down on top of old food and then just drug it along through old food and wet counters. My husband had to ask them to pick out the lettuce that was mixed in the cheese, out of his burrito because there was just different foods in different containers all over the place.

It was good had the chicken burrito. Rice was hard but other then that it was a nice burrito I’m not saying it was grate I have had much better. But for a food court joint it will do.

Reading the reviews first I was a bit sceptical of eating at Izzo’s but I went here today and ordered a Steak Burrito. The steak was good and so was the rest of it. The employee was very friendly and did a great job. I’ve had better Burritos but we’re at a mall and for mall food it was great. Would eat there again when I’m at the Riverwalk.

First time ever trying Izzo’s. Wow was it yummy! The 2 employees working were awesome! The food was good and I loved sitting outside at the riverwalk!!!

Just walked out the Riverwalk location. I ordered a chicken burrito and a drink. When the young lady who made my burrito asked me if I wanted to add chips I said no. I asked her if the drink had free refills she said YES. I didn’t think twice since that’s the way it is in the metairie location. When I came back for my refill, another lady (tall black girl) who was behind the register said that I had to pay for refill. Now the refill price was only 0.55¢ or something like. When I replied that that was not was was said to me at the time of the purchase and pointed at the nice lady who had made my meal, she rebuttaled in the most abbrassive manner ‚“she’s new… You wanna see a manager!?” I said «yes».
About two minutes later, a very heavyset blonde hair white lady wobbled her way towards the register I could tell by the look in her face she was prepped.
Same thing; she asked what happened, she replied by grabbing my empty cup while charging me whatever they were trying to charge for the refill and using the fact that the girl who had said they were free was «new and today was her first day». I looked her straight in her increasingly angry eyes and I said «that’s not my problem». She refilled my drink and spilled a third out on the counter slamming the filled cup as she 180ed back to the backroom.
I’m sorry but THAT’S not customer service and definitely not the behavior of a «manager». I really hope they don’t take it out on the new employee.
I’ve gone numerous times to the metairie location and have never had this problem or anything similar.
And to the cashier and fat lady who thought the can act intimidating-​I suggest you address the root of your unacceptable behavior or find another job.
It’s a shame that something so simple became a memorable and uncomfortable experience. Would recommend Izzos Illegal Burrito? Not while that blonde obese lady and that abrasive cashier works there. I felt so bad for the girl who made my food BC she’s probably learning but the principal is that its NOT OK to say something is free such as refills and then want to treat the customer in a confrontational manner to solve the issue. It doesn’t matter if the refill was a penny, the employee said it was free…
I also would like to add that the“new” employee who made my burrito did a great job. Not only did she make my order accurately to my specifications, but she was friendly the entire time.

we were there at 8:45 and they close at 9. the service was extremely friendly and they were restocking food to keep fresh. the staff was friendly and even told my wife there was no need to pay extra for guac since she got guac dip with her order. the pork was a little salty but everything was very good!

I would not recommend this place. We bought tacos and a burrito from here, with different meat options and both types of meat were very salty. The manager on staff when we visited was also quite rude.

I want my money back. The nachos are inedible thanks to the nasty cheese flavored water they drown the chips in. Seriously the nastiest meal I’ve had in years. Fvck this place. Don’t eat here.

I’m sitting here in my hotel about 2 hours after eating 3 ground beef tacos from Izzo’s Illegal Burrito, and I am so sick I can barely stand it. Serious food poisoning, and all I can say is the name fits them well as they probably should be illegal for selling the crap that they call food. Definitely would NOT recommend. Too bad, as the food court location on the river walk is a really nice location.

EXCELLENT WEB NUTRITIONAL CALCULATOR. I love a restaurant that is so confident in its product that it has an interactive site allowing you to customize your meal to particular dietary guidelines.
TYPICAL TAQUERIA AT ATYPICAL MALL PRICES: sure the ingredients are fresh, the sauces are housemade, there are many healthy adaptations, and the service is fast. But unlike pre-​storm vendors the pricing is now competitive.
THAT VIEW CAN’T BE BEAT! The new Riverwalk is wider and airier than the original. The seating is also more comfortable. But what hasn’t changed is that incomparable view overlooking the Mississippi. It’s well worth the trip to this Izzo’s location.