Eric ‘Big E’ Airport Transportation Service

My son and I met my brother and family for a New Orleans getaway. I looked on Unilocal and after reading reviews decided on Big E. I called and was pretty sure I’d made the right decision after my initial call.
When we landed in New Orleans we had a text from Jarrod telling us he was waiting for us and to text when we collected our luggage. He was prompt and gave answered all our questions on the way to the hotel.
The day of departure our flight was changed twice, but didn’t pose any problems with Big E. We stayed in touch until they picked us up. We were picked up by Barbara and all I can say is What A Gem. We LOVED her.
Both vehicles we rode in were spotless. Couldn’t have asked for a better ride.
To tell you how customer oriented they are, Barbara had found a pacifier left behind from a previous customer. She had the pacifier in a ziplock bag and was delivering it to their hotel. They were leaving that day on a cruise and Barbara wanted to make sure they had it. If you have children you know how attached they are to their own things.
We’ll use Big E whenever we find ourself in New Orleans.

The best part of our trip to New Orleans. Clean, dependable, and friendly service. Our driver from the airport to the hotel text us as soon as we landed and was ready at the curb as soon as we had our luggage. We received a 30 minute call before pick up for returning back to the airport, and were so pleased with the service. Don’t hesitate to give them a call! I highly recommend this service for airport transportation.

We used Eric Gordon aka, Big E, for transportation from our airport to our hotel and back on May 5 – 6. What a wonderful, courteous, very knowledgable man! He knows New Orleans and seemed to know most of the local folks that live around the French Quarter. He shared interesting information about local history including the landmarks and people that have had a significant impact on the neighborhood. In fact, back in 1988 – 89, our first visit to NOLA, we ate at a small local restaurant away from busy streets, located in a house in a quiet neighborhood. It was called Eddie’s. It shared space with a pool hall. It was small but some of the best New Orleans food I’ve ever had. That was actually my first time to eat oyster dressing. I asked Big E if he remembered it, thinking if it had survived all these years, including the tragedy of Katrina, he might know of it. And he actually did! The restaurant Eddie’s didn’t exist anymore, but he knew the family that kept the family business going and took us to the offspring of Eddie’s. That restaurant was called Little Dizzy’s, I believe. I didn’t get to eat there, but spoke with the owner about what a good experience we had at Eddie’s almost 30 years ago. We also told him where we planned on eating the night we arrived. He had the cell number of the owner of the restaurant on his phone and called and made our reservation. When we left the airport on May 6^th, we felt like we had made a new friend, in addition to making some good memories and learning some local history. If you want a prompt, dependable, extremely knowledgable and pleasant transportation experience, Big E is the best, and worth every cent.

Big E! There simply aren’t enough great adjectives for Big E, his wonderful wife and great company. These folks went above and BEYOND with their amazing service. There were 17 of us descending upon Nawlins a few weeks before Christmas 2015 for a destination birthday.
We had folks ranging in age from 40 – 76. We arrived at 3 different times and had cars there right after our flights.
We had an impromptu Garden District tour for a couple of folks. His driver was there in less than 5 minutes for a one hour tour with great stories of the area he was driving.
We had 3 luxury SUVs take our entire party to brunch at Brennan’s. We rolled up in style — it was like something out of a movie!
And we all got back to the airport at our various times in immaculate rides.
Simply put: There is no better transportation service in New Orleans! Everyone in our party found their service and lovely personalities an absolute A++ addition to our long NOLA weekend.
LOOK NO FURTHER!

THIS is what service is ALL about. BOOK NOW! DON’T LOOK FURTHER! From the moment I placed a call several months ago with questions to the moment we left New Orleans, I felt completely confident in the service provided to us. We traveled to New Orleans for my husband’s 50^th birthday. I mentioned this to Big E on the phone (and told him I wanted to be picked up in a limo but would take a cab back to the airport). He had no issue with this (no pressured sales here!) but said that if I wanted, he would arrange for pick up back to the airport in a large cab at the standard rate. I had researched transport prices before calling, and he offered the exact price expected, so we made reservations. When we landed and could turn off airplane mode, I had a text already waiting for me saying that Barbara (Big E’s better half) had arrived and would come curbside after our bags arrived. She was so gracious and told us to take our time. She also described the limo and asked what we looked like so we would have no issues finding her. Once we got in, she asked which one was my husband (we traveled with another couple) and then got out her iPad and played «Happy Birthday», while we all sang! She also gave him a card and a cute little present – it was unbelievable! She gave us great recommendations on the drive and kept us laughing. The morning we had to return, I checked in with Big E, and he confirmed our reservation. His son, Eric Jr., showed up curbside to our hotel in a 7 passenger van/​crossover and was a delight! And to top it all off, Barbara called to make sure that her son had picked us up. She told me she would go get us herself if he hadn’t arrived. What a pleasure from start to finish. We will book here again when next we go to New Orleans!

Look no further for a Great Driver! I have used Big E and his wife Barbara numerous times and referred friends to him as well. He just completed a tour for me. I called him and had him pick up a couple who were in town on their honeymoon. They totally enjoyed it!
From a airport shuttle to a tour of the town and anything else from a first class operation from a lifelong local that know the town you can not go wrong!
Giving them 5 stars because there is no more than that!

Great personalities. Worth every penny to slide into a nice ride instead of a jumping on a shuttle or hailing a cab, especially if you travel as far as I do to get to the crescent. On time always. Zero complaints ever.

We have used Big E Transportation on several trips to New Orleans. They are always early for pickups and are friendly and nice. I would never use any other service.

I traveled to New Orleans for my first time for business back in January. I’ll be honest in saying that I have terrible travelers anxiety to begin with. But to top that off with leaving my girls for the first time, flying into a city that i’d never been to, by myself, at night, and just «grabbing» a taxi (which might I add I’ve never done before in my LIFE!) — I was a freaked out mess! Ubers aren’t allowed into the NOLA airport, and I knew this, so I immediately started Unilocaling a car service that I would feel comfortable with.
With reviews and pictures like these, I knew Big E or Mr. Eric and his service were perfect for me. Mr E. himself called me to verify where I would be going, text me the day of my flight to check in, and watched my flight numbers to make sure that we were running on time. Jarrod and his roomy, clean and fresh scented town car picked me up. He and I chatted about his history and life in New Orleans (at my request!) the whole way to my hotel. His professionalism was on point and what was even more important, being a woman traveler alone is that I felt safe and well taken care of! On my second trip to NOLA he also picked me up, this time in a GMC SUV. He even ran me by Walgreens so I could attempt to get cash out. When that didn’t work, he helped me brainstorm more ways, where I could find a place to use my Bank of America card. Very personable, knowledgable, and although I am sure I am one of many clients to him, he certainly never made me feel that way, and I felt like he was one of my buddies at this point!
Ms. Barbara, Mr E’s wife drove me twice also. Once on my last trip and once this time around. She is just so very sweet and just lovely! She was always texting to keep me updated on her wear abouts, tellings me to absolutely take my time when I was running late, and tending to me getting in and out of the car. Today when I saw her I felt like I was meeting up with an old friend that i’ve known for years! She brought me two Cuties for breakfast and we chatted as we drove to the airport (ps: she has the cutest laugh in the world!) She honestly treats me like family, and I’ve only ridden in her car one time other than today!
The people at Big E’s transportation are absolutely professional, but what really resonates with me is how extremely personable they are. They’re true New Orleanians and have a wonderful business that you absolutely should use if you are going to the city and need a ride!

Big E and his amazing staff took amazing care of our very large military group with transportation to and from NAS New Orleans to the downtown area. They were standing by when we arrived and when we were ready to depart the next day. They stayed in constant communication, and provided exemplary, friendly and «above and beyond» service. Big E even went so far as to follow up with a departure text. His staff is the perfect reflection of the boss in terms of consistent service backed up with a lot of heart. Don’t doubt the reviews — you won’t be disappointed.

The only car service I’ve ever had a great experience with! I wish I had service like this back home.
They were on time and waiting for us at the airport, which after an early flight was much appreciated. The trip back to the airport was matched with the same great service, with a call 20 minutes before arrival and the car waiting for us as we checked out of the hotel.
Both of my drivers were great. So glad I checked Unilocal before making airport arrangements.

My husband and I used this company during Valentine’s Day weekend. Everything was perfect !! I was notified about arrival and called if there were any concerns. Professionalism was great! Vehicles were clean! Looking forward to using this company again

100% book now! Don’t even bother shopping around! I had 7 girls for a trip in to New Orleans, and this was the most cost effective, and stylish, way to arrive. Barbra was absolutely a doll, and she had so many recommendations. Book with confidence in knowing you will get the best!!!

Without a doubt one of the best parts of our whole trip to New Orleans! We talked with Eric before heading to the city and coordinated for pick up. When we landed we had a text from Barbara that she would meet us in a certain area and she proceeded to load up all our luggage — the SUV was top notch, clean as a brand new car, and we had great conversation all the way to the French Quarter where she dropped us right at our hotel front door. She gave us more in-​city advice and overview than a «VIP» tour we took later in the week. On the way back she brought Eric with her because he wanted to meet us too — both my girlfriend and I loved it as well as our two 21 year olds we took with us on the trip — worth every cent and one of the main reasons I’d consider going back to New Orleans! Thanks guys!

Completely overpriced. I was quoted $ 90 from the airport to French quarter for 3 people. Regular taxis charge a flat rate of $ 35. No matter how good the service, that is far too much money for a 20 min drive.

Barbara picked us from the French Quarter for our ride out to the airport. She sent us a text saying she was on her way about 20 min before our scheduled pickup. She sent us another text when she arrived on time at our condo. She greeted us with a big smile and a cheerful hello, true southern hospitality.
Barbara has a great personality and was a real pleasure to talk with during our drive. She even sent a text after our ride thanking us for choosing Eric «Big E» Transportation Service.
They are a family run business focusing on politeness and being on time. They have taxi rates as well as luxury suv rates. We requested the taxi rate and still had the luxury suv ride.

Traveled to NOLA for a weekend and a cruise. Called Eric to arrange transportation from MSY to our hotel and from the cruise terminal back to MSY. Price was fair and Eric did a tour of the garden district with a stop for lunch in the quarter. Eric and Barbara treat you like family. I would HIGHLY recommend using Eric for your NOLA transportation needs. His vehicles are well maintained, and he is great to work with.

The best ever service, people, cars…
Unfortunately Eric stopped providing the «normal» taxi service and is focused now on the upmarket /​premium segment.

We were very happy with the service we received from Big E’s transportation. Our driver Jarrod was on time and very professional, giving us some good tips on the way into NoLa and then listening to us regale him with our adventures on the way back to the airport. Communiction was done mostly via text, with a few phone calls to confirm credit card info, as well as who our driver would be. All in all we were very pleased and would not only recommend Big E and his staff to others but will use them again for return trips.
One thing of note: if you do not have a mobile and/​or are not comfortable with texting as your primary mode of communication you may be a little leery that most interaction is done via text. NOT TO WORRY!!! You will be well take care of. Thanks Big E & Jarrod for helping us get off to a great start on our trip, and for seeing us safely back to the airport.

I didn’t get a chance to check in but here’s my review of Big E. From the call to set up Big E was thorough and professional.
We had stowaways on our trip and Big E handled this as well. He gave my friends interesting facts about new Orleans as he drove us in to town and he was funny and entertaining.
I will only use Big E when traveling to the New Orleans area. Oh and price was half what service recommended by the hotel costs.