Buffalo Wild Wings

I have been to this location 3 times. I did not think the wings were that great on my first visit to this location. I decided to give it another try. My friend and I decided to sit at the bar. The service was acceptable and the wings were better than my first visit. It’s a sports bar… it is what it is!

WTF! This is the first time I’ve been compelled to write a review while still seated! There’s nothing but 5 tables filled and the service is a joke! Thank God for good food (today, as I’ve been times before and it was terrible,) but who the hell doesn’t offer refills when you’re choking down dry food!
The manager’s walking around being friendly, but what’s friendly when you’re not making sure your customers are well serviced?!

The service I received while picking up a to-​go order was absurdly bad and completely careless. If I could give negative stars for this location I would.
Not one person that I encountered seemed to be interested in helping me. I will likely never come back here simply due to poor customer service.

The food was horrible. Everything had an artificial taste to it. Too many preservatives/​chemicals. First time eating something and not wanting to finish. I ordered 3 dishes and all struck out.

This place is a joke! I wrote a review when it first opened up with a similar rating that’s mysteriously disappeared. This place sucked, then it was better, now it sucks worse.
I’ve been waiting for nearly an hour for an order of wings and fries. The bartender just informed me they made my order wrong… big surprise… everything I’ve ordered here tonight has been wrong. So… now she tells me she’ll take it off my tab. Well, thanks. I’ve seen at least two other patrons receive their orders who came in after I had so not sure how it works here but I’m done.

I usually would not rate a chain but being a sports fan and business traveler I’ve found my way to Wild Wings all over the country and I was very impressed with the one on General DeGaulle on the Westbank in NOLA. It’s not rated very high and there is not ever many people there but this is the cleanest WW I’ve ever been in and their food is by far the best out 20+ WW that I’ve been to. So I’m giving them 4 stars based on them being the standard for this franchise in my mind.

Straight to the point. I get there with my boy, and I guess it’s close to closing or I don’t know so we had to order from the bar — no biggie. We order (I ordered a small Traditional Asian Zing wings (delish!) and large fries. 30 minutes go by and I ask the bartender what the status was on my wings and fries and he says just a couple more minutes — cool. No biggie. An hour rolls by and my wings come out (so that’s like 1 hour and 30 minutes later)… Without my fries I tell the bartender and he says he didn’t hear me order it. I’m like, bruh… You even asked if I wanted a small or a large?! Anyway, he says it’ll take 2 minutes. 20 minutes later he comes out with a small box of fries. I ORDERED A LARGE, BRO! He goes back in and then tells me it’ll be another 2 minutes. 15 minutes later he comes out with a large box of fries. I open it and it looks like they just poured the fries from earlier into the large box, and they were literally cold already.
I only gave them 2 stars because needless to say, I still loved them wings!

Awful. After multiple visits over the last 18 months, a year’s worth of free food wouldn’t be enough to bring us back again.
The service is ridiculously slow and inattentive, regardless of whether they are busy or slow. Managers rotate through here, and even the regional manager who we tried speaking to one weekend when he was on property – he lacked any urgency and seemed apathetic to hearing our concerns about constant poor service.
Our go-​to spot for all future NFL games and UFC fights will be Fox and Hound. It is a little further of a drive, but the service is consistently spot on (plus there are more food options. Where we have never had a good experience at this BWW location, we’ve never had a bad one at F&H.

Another review that suddenly went missing. Not cool, Unilocal.
Like most people, I like me some wings. But sadly, the wings here (and everything else) seem to be mostly salt. I’ve had their hottest wings and while they were ok heat wise, the salt content made them hard to eat.
Our last visit, I ordered a salad with ranch dressing. It was actually too salty to eat. Not a joke, a SALAD that’s too salty to eat.
No no no no no… and let me just add, NO.

We have attempted to order wings here about 6 times. We usually order 40 or 50 wings. I never thought to count the wings that we ordered until about the 3^rd time, our order of 50 seemed impossibly small. That is because we were short over 15 wings. We called the manager and I basically was offered 10 free wings. I countered that we will get 20 free wings or I will reverse the charge on my credit card. The manager reluctantly agreed.
We give it a few weeks, order again. This time the number is correct. Ok, this might become one of our go-​to pick up places again. 2 weeks later, we order 40 wings, and once again, we get to containers home to find out we are short 5 wings. Try to call to talk to the manager and give up after being kept on hold. This is the last time we will eat there.
BWW food is pretty standard from place to place. The food here is about average as far as that goes. Unfortunately, the service is terrible. If the kitchen cannot even put the correct number of wings in the box, what else is going on there.
Good luck getting decent service or even the correct number of wings.

We love Buffalo Wild Wings and were so excited to have one near by. Unfortunately after multiple tries we will not be going back to this one! Worst service every time! Tried to call in a go order, person said it wasn’t easy yet then 20 min later it just so happens the food was under the counter the whole time! We just go to get the sauce and make ones at home!

This was our second visit & I felt they deserved a good review this time! My first visit was shortly after opening and it was awful!!! They’ve redeemed theirselves this time. My husband and I went in not expecting much, but our waiter Jarrot was awesome! Our orders were all accurate and delicious! We had a perfect experience this time and will visit again!

Omg! I do not recommend this location to any one! They need to get their shit together!!! First off they took at least 20mins for our drinks to come! Server had no clue. She took my order wrong which I even pointed out with my finger on the menu to her and brought out the Wrong food. Which I had to wait longer for!!! The food runner brought our food out and dropped some of our onion rings and said he will bring some more out. Which never happened!!! Even the manager that came to the table asked us if we were doing ok. We told him what happened and he apologized but didn’t do any thing either. My sister had raw chicken!!! How do you serve raw chicken! That’s disgusting! Will never be back!

Can we have negative stars?
Been twice, I’ve never seen such horrible service! Look at the Google map reviews,
She came out with a bunch or treys of wings, none of us knew what was what, she didn’t either, the kitchen didn’t label a thing! She didn’t care! She said figure it out. Half the order was missing! We couldn’t get a drink unless I hollered at someone! Our table was full of cups! Why can’t they use a picture and refill the tea, really a new cup each time!!! There were tons of charges on the ticket that didn’t belong, the manager had to fix it. The previous visit, sat for an hour and the food never came, left and went to Applebee’s. HAd to go to the bar to get our own drinks. What a joke! There was no one in there! It was Saturday at 12:00 and they didn’t even have the game console charged! It’s obviously a pure write off and no one cares about this location, they should just close the doors. Give up, it would take some renevating and trading to get this place to par.
Don’t waste your time here, or you $$$$$$

Seriously the worst. Been in numerous times, and always have to wait at least 45 minutes or more for food to arrive. Tonight we went in and when we were finally served, after almost an hour, everyone’s food was cold and hard. The server also brought no sauce, and when we asked, she came back and threw it on the table. When we asked to speak to the manager, he came over and told us he could get us new food, but it would probably be another 40 minutes! We told him we could not wait that long due to the fact we had three small children with us. He said the best he coils do was give us 60% off our check, but none of us ate anything!!! Will not be going back! So disappointed!

I don’t know why I bother going here! I have given it several tries since it opened. I was so excited to get a BWW close to home and kept thinking the service will get better when the hit their stride. NOPE! No one greets you at the door. The to-​go orders are way more important! Once the waitress forgot to bring an entrée! Another time I had to ask a waitress to seat me.
This is how it should work when you walk into a restaurant
1. «Hello. Welcome to …»
2. «Can I get you a table?» or «Someone will be right with you.» or «The host/​ess will be right out to get you a table.»
3. Then you get a table and the waitress should realize that everyone wants to eat and make sure that all the order as put in.
This is the last time I go here. I would rather go to a restaurant where the customers in the place are more important that the to-​go orders and where there is actually a host/​ess or someone there who cares about seating customers.

Terrible service. We came in and weren’t greeted warmly, I felt unwelcome. Like crack a smile will ya? Anyway, the hostess brought us to a booth, my 2 friends and I, and we stood there along with the hostess starring at a dirty booth for about 5 mins. just standing there. And here comes the waitress running back and forth atleast 2 times looking for a rag. So after that, we were seated and while she was sweeping the ground, she asked us for drinks/​appetizers, well we all got waters. my friend got a water that wasn’t clear, more of cloudy… and she said it tasted sour and weird. so the waitress said she knew why but didn’t tell us why which was an unsafe feeling and that she’ll be right back to take it from us after she took care of the table next to us, but she never came back.
We then ordered
snack size of the potato wedges, she asked us snack or basket and then left before we could even answer! so we had to catch her to tell her snack size before she gave us basket.
size small of Traditional ½ Parmesan garlic and ½ lemon pepper wings.
and a size small boneless honey bbq wings.
Well what came out was ½ Parmesan garlic and ½ honey bbq. And that’s all.
so what happened to the lemon pepper wings?
After she messed up, she never returned to check up on us except to bring the check. Sigh… I’ll just stick to the Metairie location! I didn’t what so ever feel bad about giving a bad tip.

Still a fun place to be during game time HOWEVER the quality of food is hit or miss and lately it has been miss. The wings are cooked badly (hard), they have also gotten smaller, the sauce is sparse. Cmon guys I don’t know if the cooks have been having bad days or if the standard has just dropped.

Surprisingly good experience because we expected very little of this place. Upon entering we weren’t greeted with warm welcomes but rather a lazy hostess who sat on her ass to finish her conversation before getting up & attending to us. This first point of contact with the establishment rubbed me the wrong way.
Anyways, another worker showed us to a high table by the bar. We were greeted very quickly by our server. She took our drink order & asked us if we wanted appetizers. Mind you, we didn’t even open the menus yet! Efficient service, I can’t knock her for that.
Drinks hit the table quickly & we put our order in. The food hit the table even quicker! We order the medium wings with 3 sauces (parmesan garlic, mango habenaro, & jamming jalapeño). I really wanted to try ghost pepper but supposedly they’re changing out their flavors & didn’t restock on it. For sides/​apps we choose the cheese curds & stuffed jalapeño. Everything was really good ! The food came out piping hot.
Table service was awesome. Our server made sure our drinks weren’t empty & offered beer tastings (because I was hesitant on which one to pick).

One star because I had no choice but to add a star.
I walked in at 11:00 pm and they close at midnight. I was told to go to the bar and place my order Togo. I felt offended that they didn’t offer me a table bc I had a full hour before they closed. Needless to say, I walked out.