Basin St. Station

Basin St. Station is a solid restroom stop between St. Louis Cemetery No. 1 and Louis Armstrong Park, but I wouldn’t spend all too long here.
This is a welcoming and spacious building open to the public with well-​maintained, classy bathroom stalls (but only three of them, at least for women), visitor information, plenty of tourist to-​do packets, and a small gift shop where you can grab some high-​priced water or souvenirs. I’d buy souvenirs elsewhere to pay less.
They have a huge map of New Orleans in another room, and that’s really helpful and interesting. Our tour guide for a French Quarter/​cemetery tour brought us here and turned a compelling red light on for the map, which showed the areas of NOLA that were flooded by Katrina and by how much.
So, stop in if you need to use the facilities or grab some information about the city, and be on your way.

Very UN-​welcoming experience.
I accidentally mistook the basin st station as the headquarters for another double decker red bus tour. I after realizing my mistake at the bus tour desk, I had asked the information desk if they were aware of the other bus tours’ location or pick up points (assuming the info desk was independent of any tour company). I was treated very badly and told my car would be towed if I didn’t move it. I understand this is one bad experience with two employees, but it left a lasting negative impression.
As a lifelong resident, I was very disappointed in the welcome center. One of my good friends always says ‘kindness should be spread like confetti’ and I must say their was no confetti kindness spread that day by the employees at the basin street station.

A great use of a cool old train station building. There’s a free small self-​guided museum about trains in NOLA. There’s a film room where you can see a five minute film on the history of New Orleans. Cute gift shop. Also, a sparkling clean, open to the public, restroom. HURRAY.
This space is home base to several tour groups, including Save our Cemeteries.

I’m a local so the information here is not significantly useful to me, however the Basin St. Station is an excellent location outside the French Quarter. This tourism location is essentially brand new with clean bathrooms and helpful representatives to answer questions for you. There are several brochures of many typical tourist attractions in the city and a gift shop with all the overpriced items you could imagine. This center is very well put together and a great first stop for tourists.

Information center and museum with gift shop and restrooms. Nice break from running and not knowing where you are. Across the street from St Louis Cemetery No 1. I think they don’t want you to park there and go to the cemetery, they threaten towing and booting car.

I’m eager to go back during the day. I actually assisted at a wedding at this venue. I didn’t know that events could be held there. It was beautifully decorated. There’s an open balcony area which was very nice. The food from the cater was especially good. Will definitely be back for the first floor.

Before taking a tour of the city we stopped in at Basin St. Station to use the bathrooms as well as grab pamphlets on the city.
The building itself has an incredible history and the staff here was very polite. We enjoyed learning about the trolley lines in the city, the history of the French Quarter, as well as some of the best attractions in the town.
In the end, this is a great place to stop at and there are some great parking lots in the area that are cheap and provide easy access into town.

Clean restrooms, interesting exhibits, helpful and friendly staff. A great place to start tours in and around the French Quarter.

This was the first sight we visited in NOLA. The employee’s are very courteous and helpful. There is a teeny tiny exhibit in here that is free. This is a great place to start if you have not preplanned your trip or been to NOLA before.

Great spot to take a breather and cool off from all the walking. When you walk in, you’ll soon realize it’s also a great spot to see and learn more about NOLA’s history. It’s like a mini museum. Staff is also very friendly and are always willing to answer any questions. My favorite part is the theatre with the benches showing vintage movies and documentaries. This is located right across from the St. Louis Cemetery. Definitely recommended.

Super pleasant surprise as an intermission stop on a recent New Orleans tour. This facility is awesome! The building has been at the corner of Basin and St Louis since 1904, across from St Louis Cemetery No. 1 (dating back to 1788), and the 1-​acre site borders the FQ, Treme, and Iberville neighborhoods. Deep history here.
Over its many years, it has stood as various incarnations of transportation hubs, and in recent years been facelifted as part of revitalization of the Basin corridor. It’s currently a sparkling display of New Orleans history, a great pit stop along a tour, and event space (upstairs). There’s a nice little gift shop, too, if you need a trinket or some postcards and a soda before heading back out to explore the area. If I lived in New Orleans, I’d send any guests there for sure. It would be a rad place for an Elite Event, too.
My favorite display inside was the mini replica of the neighborhood. My favorite part of the visit was every single person in there, tourist or employee, saying, «Hello!», reinforcing my belief that when in NOLA, one simply cannot escape friendliness. Recommend at minimum for a nice spot for a break, at maximum, a small but free peek into the neighborhood’s history.

I recently visited this location for a special event. It’s such a pleasant environment when you walk in here. There is a little museum of New Orleans downstairs that I think is pretty cool. Followed by a gift store. The staff is extra friendly and helpful. This is a good location to point tourist to start their New Orleans adventure in my opinion.
Upstairs is surprising event space. That is not only spacious but cute with a little outdoor area. It could be great for special meetings, small to medium parties and more. It’s also very great the fact that they have parking which is very important in my book.
Looking for something all New Orleans? Start here. Not only will you get information but you can set up tours, even on a double decker bus. I saw lots of tourist getting off and on.
Check out this building locals and tourist.

Clean Restrooms. Check.
Informative. Check.
Helpful. Check.
Friendly. Check.
Gift Shop. Check.
Parking. Check.
This visitor’s center is nice because it’s like a little mini history museum. Lots of cool displays to look at and read about!
Walking distance from the French Quarters, this information center is awesome.