Audubon Dental Group

I flat out dislike going to the dentist. Maybe its because when I was little I girl, I kid you not, I had all my teeth drilled out and filled by money hungry dentist whom years later was shut down for malpractice. It was my first time here. I looked them up on the internet, which can be scary, since I had not referrals to go on. I just read the great reviews and made an appointment. Everyone was polite. No issues with my insurance or method of payment. I have been twice now and I am very happy!!! Dr. Rappold was my dentist and I felt safe and mostly I believed what he said and he makes great eye contact. I will definitely be going back. I highly recommend the Audubon Dental Group!

What a great experience! I moved back to town several months ago and, like many people, the dentist was not high on my to do list. I finally decided I had put it off long enough and, after searching on Unilocal,settled on Audubon Dental.
All the employees, from the office staff to the hygienists to Dr. Perez, were really nice and genuine. The office staff took the time to explain how payment, insurance, etc would work, the hygienists explained what they were doing before they did it, and Dr. Perez went over my X-​rays with me in detail. By far one of the best experiences I can remember for a dental appointment. They even have off-​street parking!

I have very bad teeth. I need somewhere between 2,000 to 10,000 $ worth of work done depending on who you ask. I need a dental office that can work with me to prioritize and figure out what work I need done, when, and chip away at the big problem that is my teeth. That being said, while, the actual dentist was great and friendly, the office staff here was quite rude.
The receptionist seemed wierded out that I don’t have dental insurance and treated me like doctors staff used to when I didn’t have health insurance, like «What are you doing here». I gave her my health insurance card because my last health insurance provider covered dental exams but apparently, my new one does not. When this became apparent the office staff seemed flustered at explaining my pricing options for exams with me and made me feel like they were suspicious that I didn’t have enough money to be in that office. It felt horrible. At this point I was already in the dentist chair circled by three confused people. It is not as if I cannot afford to go to the dentist. I don’t have dental insurance because (at least I thought) I need 3 root canals and dental plans don’t seem to cover enough serious dental work to make paying for a plan worth it. Do people actually buy dental insurance? No one I know does, they just pay for the dentist. I will only be going back because once you pay for an exam with one dentist, it’s not transferable so you might as well get the rest of the work done there rather than paying another 150 – 300 $ to get another exam.
I was happy that when they gave me a treatment plan it didn’t include any root canals which will save me about 10,000 $ if I go with them for the whole way. Hope I didn’t actually need a root canal. I don’t know though, the office staff just handed me a sheet of paper with a list of procedures. NO ONE talked to me about my dental future and what I need done when. So should I go back and get the 2,000 $ worth of work done here and deal with the rudeness or pay another 200 or so bucks getting an exam done somewhere else that might give me a 10,000 $ treatment plan? Next time should I explain «I am here for a dental consultation,» is that not a usual part of going to the dentist?

So far, GREAT experience with this dentist! I originally had my appt with another dentist close by but they had to cancel due to a family emergency (ok fine, no big deal, but i really needed a dentist)
anways, I came in for my teeth cleaning really worried about the condition of my teeth because I have bad genes and a sweet tooth (that has been aching for a few weeks now)
Jeremy, the dental assistant was very nice and took my Xrays, etc
then Dr Rappold came in and was immediately likable, thank God. He looked at my mouth and talked to me about what needed to be done, etc etc.
Carrie did my cleaning, it wasnt the most pleasant experience but that isnt her fault. She too was super sweet and gave me a nifty toothbrush for my wisdom teeth.
The reception staff was a little scatter brained and we all forgot about my Rx until i was half way home. No big deal. Im a scatterbrain at 4pm too. they were polite and nice which is what matters most.
Pricing wasn’t what i expected for that part of the city, either. great work/​chair side manner and still cheaper than my dentist in Atlanta.
All in all definitely recommend this dentist
Just scheduled my root canal for next month and I hope my review stays true :)

After a bad experience at another Nola dentist in 2009, I tried Audubon Dental and have continued to be so thankful I did! Dr. Sturm was fantastic, and her replacement, Dr. Kristopher Rappold, is just as great. He is so warm, kind, and gentle. He takes time to talk to you and never makes you feel like you’re asking a dumb question. The staff is always very nice and professional. I also think the facilities are very good. After 6 years of being a patient, I not only have no complaints, I have nothing but the best things to say about this place!

I’ve never loved a dentist until now. Most Dentists are just mediocre dento-​bots devoid of personality. Not Dr Perez! He’s actually a person!
I needed to find a dentist ASAP because I had a bonding come off a tooth on a Friday night. On Monday at Noon I called the Audubon Dental Group and they saw me just 2 hours later! My tooth was fixed by 3pm and it was actually a great experience.
I’ll recommend them to anyone who asks for a good dentist. Plus they have off street parking! As I was writing this review they called me back with an estimate on getting crowns as well. It took them less than 2 hours to get back with me about it. I’m so impressed with this place!!!

I had an appointment with Audubon Dental on a day that it stormed, causing the power to go out at their office. Their response to this incident was one of the worst customer service experiences I’ve encountered. Not only did they fail to call, email or text me to notify me that my appointment was canceled, but when I left work to make it to my appointment on time, I arrived to find the place empty with the gate locked and only a brief handwritten note saying they were closed. Needless to say, I was extremely frustrated. The power was most likely back on by this point, as the storm passed 4 hours before my appointment. If the power went off and their computers couldn’t be accessed, someone should have stayed until the power came back on until all clients with scheduled appointments were notified. It’s been almost a full week and no one from Audubon Dental has called to apologize or reschedule.

Nothing scares me more than going to the Dentist.
My whole life… my worst fear.
Terrible memories of horrific drilling and pain from childhood.
Historically, I would have rather knocked my own teeth out like Tom Hanks did in Castaway than visit one of these angels of pain and death.
However, I recently needed to go to a dentist after boycotting for some time.
Yes, I know, pathetic.
Found Audubon through a recco from a co-​worker.
They take my insurance and I reluctantly set up an appointment.
WOW.
The best experience I have EVER had with a Dentist.
Ive had several visits for more than just cleanings.
I’m blessed with the crappiest dental genes on the planet.
Every visit has been efficient, friendly and essentially painless.
Including today, which was 2 hours of ear piercing drilling.
At the end of it all, I left happy and satisfied.
Though a little sore and numb, Dr. Perez is my boy now.
He is beyond patient.
Believe me, Im sure Im a pain in the ass.
At the end, we even exchanged a fist dap.
Moving forward, I think it is safe to say that my fear factor for dentists has dropped from an 300 to a 3. Still some ways to go but Im feeling much better about this whole teeth thing.
I kind of need them.

I just moved back to New Orleans after being gone for 20 years. It’s a Saturday and had a horrible toothache. After a quick google search, I found Audubon Dental Group. They got me right in and Dr. Perez was awesome. He took care of my issue and sent me on my way. I will be back…

I was nervous about choosing a new dentist when I first moved here, and after reading numerous reviews I decided to give Audubon Dental Group a try. I was glad I did!
The office is located in a nice area on Magazine Street and they have their own parking lot, which is great. One less thing to worry about. The staff are wonderful and friendly, and the technology seems high-​tech and modern. The dentist was very nice and informative, unlike some of my previous dentists who never really told me much at all during my visits.
I’ve never had an issue with waiting times at this office, which is great. All my appointments have started right on time, if not earlier. I also like that they email and text you in advance to remind you of upcoming appointments.
Plus, the chairs are so insanely comfortable, you could probably fall asleep in them.
I highly recommend.

It is quite peculiar how, at times, some things just slip through the cracks. Even for an active Unilocaler if I may call myself one. Here I am with the appellation of «Duke» for this business, have been a patient for a year now and there is no review by yours truly.
Last year I was in search of a new Dentist because work was needed after a tooth malfunction. My wife recommended Dr. Strum at Audubon Dental Group on Magazine St.
Since my first visit last August it has been a very beneficial affiliation. And one that will continue into the future I am happy to declare. There are so many affirmative reasons for using the services provided by Dr. Strum and her staff. And I fail to be able to come up with any negative experience for this review.
The location is great in a not very busy part of Uptown New Orleans. And in addition to the location is the fact there is off street parking. I have yet to appear for an appointment and not have a slot available for me in the parking lot.
Appointments are made with your convenience in mind and you can also schedule a visit on Saturday. They accept many insurances and the major difference here from my previous dentist is that they only ask for the co-​payment while your claim is pending.
The office is very clean and with modern equipment. Another most important plus for me, a person who is never late for appointments, is the fact you don’t sit around waiting to see the Doctor.
The support staff is not only professional but friendly. Everyone appears to enjoy their job and never come across as downbeat. That is so nice especially in a medical setting where you may have a bit of trepidation anyway.
In the past year I have experienced a variety of services from Dr. Strum and Dr. St. Hilaire from regular check up to cleaning to some serious implant work. All matters handled with the upmost professionalism, caring, and explanation of what is to be done and how it is to be done.
The Staff and I will not mention names here for fear of leaving someone out is just wonderful. They make a dentist visit positive and not something to avoid for any reason.
This place has my Seal of Approval!!!

I have been going to Dr. Perez at Audubon Dental for the last two years, and I have nothing but positive things to say about him and and the office. Going to the dentist is never fun, but they make it as painless as possible.
The fact that Dr. Perez takes patients on Saturdays is a huge plus for me – it is very difficult for me to get away from work during the week for appointments, unless I want to skip lunch. Also, the office sends a text or e-​mail confirmation the day before reminding me of my appointment, which is helpful.
Dr. Perez has always been on-​time (maximum five minutes wait upon arrival), and the staff at the front desk and the assistants are unfailingly friendly, prompt, and polite. I always leave there with the satisfied feeling of having checked an important box off of my to-​do list.

I’ve been back twice since my last visit. I ended up having to get a root canal because the pain wouldn’t go away. So I’ve been back for that and a temporary crown.
The root canal procedure was PAINLESS. There seems to be a huge stigma about getting a root canal and the pain you endure. After the pinch of the first shot of local anesthesia (around 3:15 pm), I didn’t feel any pain until around 7 pm. But by then I had gotten my prescription Vicodin, so I was good to go. The root canal itself took about 45 minutes, and then they had to put the temporary filling and everything in, so that whole appointment took between 90 minutes and 2 hours, IIRC.
Two weeks later, I went to get the temporary crown. Everything was going fine with the root canal and there was no pain or complication, so they numbed me up again, drilled/​prepped the tooth, and took a mold. They mad a temporary crown and put it in, and said to return in two more weeks to get the permanent crown put in. This whole appointment took about an hour, and they said the next one takes about 20 minutes.
I’ve been very pleased with the work Dr. Perez has done so far for me, and I would recommend him to anyone.

I posted this seven months ago and for some reason it disappeared. Does Unilocal have a positive bias for some reason? I would defend the following in court:
Daughter visited in May because she could not return home before departing for long overseas stay after May graduation. She has had regular dental care — 14 years with the same dentist, practices excellent oral hygene, and has had only one or two cavities in her lifetime. Audubon shoots a ton of xrays and tells her she has eight (!) cavities that need to be filled. I fell for a similar pitch in similar circumstances when I visited the second dentist I ever saw, felt a lot of guilt, have a mouth full of silver to show for it, but now realize I was likely conned. Was not going to let this happen to her. Our dentist reviewed the xrays, saw only one possible cavity needing attention, and a reputable dentist in her destination country agreed and did the procedure. Just the facts, make your own judgment.

Carrie is the best dental hygienist in New Orleans bar none.
Professional, quick, no pain, lovely woman, lovely personality.
I book often and early.
Very nice dentists. I do miss Dr. Tolar and will travel to her new offices.
But, Carrie, I will follow anywhere.

Side note — I went in for a cleaning about a month ago and my insurance covers one of the doctors there — Dr. Perez. Nice guy, but he informed me I have two cavities that need to be filled. After the cleaning I made the appointment for the cavities and three days later, canceled it. Guess I’m still not over the dental phobia yet! The administrator was more than courteous and told me to call and re-​schedule the appointment whenever I was ready. I think I’m going to call and make the appointment. Today. I’m such a baby when it comes to dentists.

Moving to New Orleans meant leaving behind a beloved dentist of almost 20 years and I was not happy about the prospect of going to someone new after all that time. After asking around, Audubon Dental Group was recommended to me by a co-​worker. I somewhat reluctantly called and made an appointment with Dr. Strum. I had a great first visit and have since been back a number of times. I feel very fortunate to have found a new dentist that I really like with such ease.
The office is very clean, the employees are all very nice and efficient. They have all of the modern equipment one would hope to find. I like Dr. Strum a lot, she’s very personable and practical. I needed a crown and she went over all of my options and the pricing based on my insurance and there were no surprises. And, getting the crown was relatively easy (it was my third and least traumatic crown experience.) The hygienist (I’m blanking on her name right now) does a great job, too. It is very relaxing to be in the chair gazing out on the garden… well, as relaxing as it gets during a trip the dentist. The staff at the front desk does a great job of keeping you informed of everything. They have a small parking lot out front, which is a plus since they are on Magazine Street. On my first visit the lot was full, but I easily got a spot on the street right out front. I’ve been able to park in their lot on every other visit.
So why only three stars? Well, I had a tooth with an old crown that was bothering me and needed a root canal. Dr. Strum referred me to their staff Endodontist, Dr. Beaver. I’ve had a root canal on a tooth with a crown before (a tooth that ended up with two extra roots, no less) so I thought I knew what to expect. I’ve never been one to be afraid of dental work. I wore braces, had my wisdom teeth extracted, had several crowns, another root canal and countless fillings. (Yeah, my teeth suck, plus I grind them in my sleep, so I’ve definitely had my share of issues.) However, even with all of that, I’ve never had a bad experience until this root canal. And to say it was bad is an understatement. It was a truly awful experience– from the demeanor of the doctor, to the amount of time it took to do the procedure, to the misery of healing from the trauma inflicted on my tooth and mouth during the procedure. Fortunately, all’s well that ends well, because my tooth is fine now. But I really feel like I had to endure way more than necessary to get to this point. I honestly wouldn’t be surprised to learn that mine was one of the first root canals he’s ever done… which is not what I’m looking for when it comes to trusting someone to work on my teeth.
So, to sum it up, I’m very happy with, Dr. Strum, and wholeheartedly recommend her and the rest of the dental staff at Audubon Dental Group. However, when I inevitably need future Endodontic work, I will definitely asked to be referred elsewhere.

Once I finally acknowledged that I was a Louisiana resident, I realized that I needed to find a local dentist. When I mentioned to the boy that I wasn’t sure how to go about finding a dentist, he suggested Unilocal,which I found entertaining since he isn’t a Unilocaler. Unfortunately, Unilocal wasn’t too much help (gasp!). The power of Google led me to Audubon Dental Group and now I hope that this review will be useful to others seeking a dentist on Unilocal.
I have been to Audubon Dental three times. From start to finish, I have been pleased with the service and care. It is easy to make an appointment; I’ve never waited too long for the phone to be answered and I have generally been able to schedule an appointment for the near future. This is the first time that I have ever been to a dental group, so it was a different experience for me to be seen by three different people (a dental assistant, a dental hygienist, and a dentist) all in one appointment. It felt a little bit like I was being run through an assembly line, but everyone was efficient, professional, and knowledgeable. I was also impressed by the use of modern technology, like digital x-​rays that appear right before your eyes. FYI, you will be given a choice of dentist when you call to schedule an appointment. The dentist that I see is Dr. Perez and I am very happy with his care.
Audubon Dental provided the most thorough examination and cleaning that I have ever received. I was impressed with the level of attention given to every inch of my mouth. A few final perks: off-​street parking and open on Saturdays.

Audubon Dental has always been on the cutting edge of technology, and they use the latest equipment. The atmosphere is relaxing– there are Jazz Fest posters all over the place, and there is a lot of natural light coming in through etched glass windows. It’s extremely clean and everyone there is very professional.
I’ve been seeing Dr. Sturm for 14 years. She knows what she’s doing and she’s very friendly. Carrie has been cleaning my teeth for a couple of years now– she’s very thorough and nice as well. I like how you’re kept with same hygienist each time (I think my last hygienist changed jobs.) Toria, who works behind the desk, is organized and competent. She always sends out an email reminder for your appointments and accurately bills your insurance company.
After all these years, I’ve never had any problems at Audubon Dental.

Saturday hours? Yep.
Off-​street parking? Yep.
Accepts most insurance? Yep.
My experience here was a great one. I haven’t been in far too long, so I feared my cleaning would be painful. Au contraire; it was easy, and I loved all the latest equipment used to take my x-​rays — so long plastic film jammed into my gums!
There was a surgeon on staff to look at my upcoming procedure and to give advice on what they can/​cannot do. When I heard a faint German accent and his hand grabbed my overbite, I did have a flashing ‘Marathon Man’ moment, but it quickly passed.