Xtreme Gym

I’m really not happy with my experience here. I work right across the street and it’s wonderfully convienent. Plus I get a corporate discount, however the negatives outweigh these positives.
The experience starts when I have to spend the first 10 minutes locating a locker that not only locks, but doesn’t have nasty leftover items from months left in there and, if it’s empty is clean. They desperately, DESPERATELY need a locker room attendant. I bought an overnight locker, but people must get away with leaving their stuff in the locker room for months at a time and aside from what the signs said, I doubt a staff member has set foot in there. I have brought this up THREE times to the staff who, lets face it, would rather be at another gym. And who could blame them?
Half of the machines don’t work and the ones that do (in particular, the treadmills) can’t hold your weight when running. It feels like I’m running on concrete which is so bad for the knees.
I love the sauna in the ladies room. That’s one plus.
Oh, and I’ve taken more cold showers as their heating pump sucks.
It’s just falling apart and I think it should probably just be donated to the rats of New York.
Oh, the towels not only barely cover you up, but they’re all pink! There’s a major finance issue when management can’t afford a bottle of clorox.
If I was paying $ 10 or even $ 20 a month, it might be ok to let them get away with this. At a corporate rate of $ 50 a month. I’m pretty pissed. Folks need to get their act together. Look at allocating the money a little better.

This was the most rapid decline I’ve ever witnessed in an establishment.
They have removed the water coolers, the quality of the towels is awful and your lucky is you get a blow dryer that works. They used to have good quality shampoo, conditioner and body wash and even that has been downgraded. Most of the clocks are not set to the correct time and in the make up area half the light bulbs never work. The locks on half of the lockers are broken and you have to search for one that works.
Mike, the spin instructor has left and none of the replacements even come close. Half of the spin bike have something wrong with them, missing foot straps, resistance doesn’t work, etc.
Because I made a complaint regarding the above issues, I literally got yelled at by the manager and the owner. The manager waited for me outside of a class and then took me up to the front desk so I can get on the phone to speak to the owner. Could you imagine!
The only reason why I am still a member is because the price is reasonable and because I can go during my lunch hour at work.
What a shame, this place had so much potential.

Summary:
Reading through the filtered reviews, seems like there are some sour grapes disgruntled customers and maybe a few fake reviews by gym employees. Predictably, the truth is in the middle. Xtreme Gym is a solid but moderate gym that offers everything needed for well rounded workouts. Recommend it if the location is great for you, though there may be better options if you are looking within a few block radius.
The good:
As a resident in the building where the gym is located, the convenience is pretty hard to beat. It’s a good sized gym for lower Manhattan and recently has had its aerobic equipment and weight machines upgraded. There are lots of treadmills and bikes — you’ll never need to wait. The facility is generally clean and bright. Music can be a little schizophrenic at times, but it’s never been terrible. It is rarely crowded (can’t speak to the mid-​day lunch scene) and on the weekends you can really get your own space. The staff is ok, for the most part being courteous and helpful when needed.
I don’t take the fitness classes, but my girlfriend does and from what I’ve seen it’s pretty standard fare. Plenty of spin, cardio, kickboxing, and yoga, as well as pilates a couple of times a week. Strangely no step classes, though maybe they are out of vogue?
The not so good:
The hours are clearly the worst part, but that’s the Financial District for you. The nearby Crunch is only marginally better. My biggest complaint is that they close at 8pm on Fridays, though early morning risers may not like that they aren’t open until 6am.
For free weights, I’m scratching my head about the lack of 10 lb barbell weights. At a management meet and greet, I was promised the gym would buy more. Three months later, there are still only six in the entire gym. Since they have no 35 lb weights at all (25 and 45 only), I’m occasionally waiting for someone else to finish their set so I can work out with the weight I need. If the gym gets more crowded, this will become a serious pain in the butt. Also disappointed in the lack of a proper bench for decline presses. With no decline machines, you are pretty much limited to cables and dips for your lower chest workouts (if you are short, you might get away with dumbells on the funky situp bench).
For cardio, not all the equipment works as advertised despite recent upgrades, though the situation is greatly improved from the beginning of the year (e.g. some TV channels have no audio). Girlfriend has complained a few times about the unreliable class schedule, having shown up to several where the time unexpectedly changed or were cancelled outright.
The maybe insignificant:
If you are the kind of person who takes customer service ambience into serious consideration, this may not be the gym for you. While I mentioned the staff is ok, they aren’t exactly outgoing and a couple lean to dour.
Management has also taken to posting overly terse notices around the gym threatening to cancel memberships without refund if people are caught not reracking their weights. I don’t object in concept, but their approach to the situation feels a little childish.

Wow, 21 filtered reviews for this place? Okay, let’s set the record straight.
This gym has had its ups and downs in the past year. Once Xtreme took over things were pretty bad — they took away the towels, only half of the treadmills worked, the workout clothes that they used to provide were never in stock, etc. But in the past month or so, they replaced a lot of the equipment, and now almost all of the treadmills (AND their individual TV screens!) are in working order, there are always shorts and T-​shirts and towels.
The class schedule was rocky for months, and I would show up for a class that had been changed to a different time. But now I think things are pretty steady. I’ve been going to Victoria’s yoga class, which is the BEST yoga class I’ve been to. I also went to one of the Cardio Kicks classes, which was rigorous and really fantastic. I’ve heard great things about the cycling classes in the locker room, also.
I can only speak for the women’s locker room, but the steam and dry saunas are excellent, and everything is always very clean.
My husband has some complaints about the weights because there are very few of the more commonly used weights, and you have to wait a while for your turn on them. They also took away one of the power cages. So with the weights in general, there just isn’t enough equipment to go around.
I also have some complaints about communication about canceled classes. A consistent and reliable method of posting cancellations (on the elevator door? At the front desk? On the door of the yoga room? Where will it be this time?) would be nice.
Everyone’s biggest complaint is the hours, and mine is, too. I understand that a lot of the businesses around here close early, and even earlier on the weekends. But for a gym that services an apartment building, you’ve GOT to be open past 6pm on the weekends!
I don’t know what all the one-​star and five-​star reviews are about, but it really isn’t that bad, and it really isn’t that fantastic. All in all, it’s a pretty good gym that offers the most important services (cleanliness, classes, equipment), but could still use some improvements.

WOW! Amazing place — best gym downtown bar none. Clean, best locker rooms in the city, great equipment — incredibly convenient if you work in the financial district — and NEVER a wait! (and SO much more reasonable than Equinox!)