Wine At 79

Cashier Caroline is extremely nasty and passive aggressive. She threw my change at me! As I’m counting it, she realizes she gave me the incorrect amount back, throws the rest at me again and snaps «it’s correct.» Okay, but it wasn’t to begin with lol. First off, you shouldn’t have a child working as a cashier at a liquor store, second, it is not my fault your job sucks. Never going back there

A decent selection of wines. Friendly service and always very helpful in finding the best wine for an occasion.
When a friend has liked a specific wine I wanted to get, or I wanted a wine for a special occasion, or one to use for sangrias, they recommended and located the best wines and quickly. Last night I asked for a Shiraz, the employee asked a price range and gave me one that was great.
They also deliver, and delivery service time has always been super when I’ve ordered– not bad even when I’ve ordered on Halloween.
Highly recommended as a place to buy or have wine delivered.

These guys are clueless about customer service. Order from them 3 – 4 times a month for last 2 years, each time for $ 50 or more. They start from scratch every time – name? address? phone number? credit card? Told me 3 different times they would create am account so they will have all my info on file – one time I even went to the store and had the guy write my details down in front of me. Every time it’s like it never happened!!! «What’s your name? Spell it 3 different ways? No… We don’t have it on file. Let’s start from scratch again? What. Oh, ok, you can go somewhere else.» Worst part is, I know it’s the same guy cause I recognize his voice, lol.

There are innumerable liquor stores in our (any Manhattan) neighborhood, so I think good customer service is essential to separate yourself from the others. Unfortunately, this is something that Wine at 79 completely lacks now with the recent departure of «Claire» (a former employee who was always helpful and made up for some of the other shortcomings of the store).
We are long time customers who have frequently made orders of over $ 100 (so not exactly high rollers compared to our UES neighbors, but feel like we’re the kind of customer the store should want to keep happy). They frequently do not have everything on their website, but have done a mostly ok job of subbing things out (and the big perk for us is that they deliver and we are lazy).
The last time we ordered they did not have what we ordered so they replaced it with a cheaper bottle. The very helpful lady Claire who used to work there said to just make a note and they would refund us next time. It was less than $ 10, so we agreed and didn’t like make her send us a contract or something.
Today when we ordered we asked about the refund we were promised and were curtly told by the (completely unprofessional) man working there that «He had no idea what we were talking about. Claire doesn’t work here anymore, she moved to Colorado.» Fine. .. that seems like pretty awful customer service, but whatever. We had asked him to check on the availability of something and he told us he would call us right back. After some time and not hearing from him, we called him back and he told us he couldn’t process our order. He asked us why we used the website to place an order instead of calling (well lots of reasons really, but why do you have an option to order online if we aren’t supposed to do it???) and offered a lame excuse as to why he couldn’t process our order for awhile. We just asked him to cancel our order. We’ll see, but I won’t shocked if they don’t process a refund (in the past we have had to hound them for charging us for booze we never received).

This is the worst wine store I have ever used in my life. The woman working there is beyond rude, its shocking. They send a deliveryman with wine with only a 50 dollar bill for change, then refuse to accept a credit card over the phone. In addition, instead of being ashamed of herself and rectifying the situation, just barked into the phone. Disgraceful

Staff is always friendly and helpful. They do a good job of making it not feel too cramped.

Great and knowledgeable service from Claire, but all three reps were on their toes and ready to help. Good variety and range of prices.

I used to live around the corner and LOVED this place. There is female employee who really knows her stuff when it comes to wine. They deliver quickly, and if a bottle is corked, they’ll replace it.

Their wine selection is ok. It’s small but not bad. My main issue is that besides the main woman who works there, the other employees didn’t know where anything was. They didn’t even understand what I was asking for. Even when I named specific wines they had no idea where to find them or if they even had it.

There is a wine store on every block in NYC but I always go to this store. The help here is great. I tell them exactly what I like and don’t like and they always give me the perfect bottle. Very friendly and very knowledgeable. I will always come here for wine. And they are very reasonable.

I had a friend staying over a few days and i needed to pick up some ‘decoy booze’. I don’t want my bourbons or single malts touched so I get some stuff i don’t care about, wine, port or maybe some vodka. Since I know nothing about wine i got some suggestions and picked up a few things.
They have a small variety of liquors with decent prices and is packed literately to the ceiling with bottles of wine. I was here because of the convenient location. If I need something quick or wine related this spot will probably be my first choice.

They do seem to have a wide selection of wines. However, the customer service is definitely lacking. I went by the other day in search of a bottle of red, and when I walked in neither of the two staff members said hello, offered to help me find anything, or acknowledged my presence in the store at all until I finally took my bottle to the register and was told the total. And I was the only customer there. Sadly, emailing/​texting on the Blackberry was more important than being friendly and helpful to customers.

Wonderful wine store on the far reaches of the UES on York ave. They have a monthly wine tasting event where there is about 15 different wines to try. The owner is a super nice guy who also happens to have been a chef in the past and he makes hot plates to snack on while at the events. Really good stuff!
For a small shop they pack in a lot of wines here and you can easily find something within your budget. Really nice selection overall, and hard liquor too. Great wine store for the locals in the area. Friendly staff too.

This is a GREAT spot is you enjoy wines or want to learn more. There monthly event here and there always 15+ tasting… It’s a busy and good place to meet your neighbor as they somehow find their way to the monthly tasting. We have food for you to enjoy as well, so its not a bad deal, what deal really. Free food and tasting? Its not normal to get that in the city, or anything at all nowadays. Free? What, that will cost you for just saying it. LOL
Ah, I will be coming here again this coming Friday. Wooohoo!

This review is more for the wine tastering that day which was FREE and you can sit there to try 18 of their wines plus they have homemade food there but it goes really quick so you have to come early. We sat there for over 1 hr to try all of their wines and even Al came back to chat with us about pizzas and beer. We all got a nice buzz before leaving this place. Anyone who enjoy wines should asked when is the tastering available and show up.

So many liquor stores in Manhattan are full of bored, no-​help employees that look at you as if you’re wasting their time. Wine at 79, while it might not be in the most convenient location, is a darn good, neighborhood wine store. Now I said WINE, so don’t come here looking for your nightly Bud or SoCo (I know how you UES drunks work).
The staff here is very helpful, knowledgeable, and provide great recommendations. You want a true dry Reisling, they point you in the right direction. You want a medium earthy red that’s low priced, they might take you someplace you haven’t looked before, like Chile. While mark-​up is still a little higher than what you’d find in a big wine store outside of Manhattan, for NYC prices, I think there are plenty of good deals here.