Williams-Sonoma

My order finally arrived. Although I had to wait a very long time, the quality is excellent. Also, the person who handles events at the store is very professional & courteous. I expressed my concerns & she fixed the problem.

All I asked for was a price check. No reason to be rude and point out you are on break. I am not a mind reader. You could have just directed me to the register.

I wont return. Just because I don’t look like the typical tourist or some midtown snob doesn’t give you the right to look me up and down. If I feel you are judging I will leave and give my money elsewhere.
Pretentious snobs.

I feel like I enter the Twilight Zone when I come into this store. Nice lay-​out, some good quality products (though food products have tried have all been average at a high cost). There are employees who look at customers SO strangely and give you the up and down look way too often. Others have noticed it too, so it’s just not me. Overheard a worker yelling at a kid for taking samples and she was also later rude to me. The poor kid jumped, it was really mean. Years ago they had the nicest lady doing the cooking in the back No need for attitude WS. We’re all in this crazy life together.

Inexcusable. I was charged for a custom leather chair when the vendor delivered it to WS. It is going from Virginia to NJ and I am told the truck takes two weeks to travel this distance as it makes other stops. Then once at warehouse, another week or two! Really! How stupid do you think we are? I’m charged, WS is paid, and there is no urgency to deliver a product when finished. Also I am concerned about a custom leather piece being on a truck for two weeks. Congratulations! Never ordering from WS Furniture again and filing a complaint with NYC Consumer Affairs. If you can’t deal with the logistics of furniture while charging some of the highest delivery prices, get out of the business!

I wanted to buy a ladle as a gift for a friend and decided getting one from Williams-​Sonoma would add some legitimacy to the purchase. This particular store on the street level of the Columbus Circle shopping center came to the rescue.
I asked a woman working the entrance where the ladles were, and she pointed them out to me. The kitchen tools selection is quite massive, and I picked out the least $$$ ladle. There was a display of spiralizers right in the tools section, so I played with one for a minute. I want one! How fun is it to make noodles out of veggies??? I could find myself browsing the store for a while and subsequently buying things but luckily I was crunched for time so I didn’t and saved some more money as a result.
Anyway, checkout was fine though there was one cashier so I had to wait a little bit. All in all, I got what I wanted pretty swiftly, and my friend was happy, so hooray.

Although their stores have a good selection, do not go online. Their shipping policy is completely unreliable, and their lack of customer commitment is only surpassed by their mediocre Customer Service.

Be careful with your credit card information and email here.- go across the street to Sir La Table
This is a review of their costumer service — not the products and there is a reason why i am rating it one star.
This is a high end store. Its not cheap and has amazing things. I came here to buy a gift (a surprise birthday) gift. Now my girlfriend and i shop here and have spent money many times here. So i WAS a fan of it. I got to the counter and in an order to go quickly (store was not busy at all) she took my card swiped it and i signed the doc but the next screen had my girlfriends email. I said «wait!» But she pressed the button so the receipt flew out of the computer — boom surprise done– now my girlfriend knows what i got her– this is bad.
But why the single star??? Its because of what happened AFTER. She said «sorry, but I’m sure she wont look at her email if she is like me…» !!!
What?
I asked if there was anything they could do? She asked another worker and she said no. I asked for the items to be gift wrapped and stood fuming, clearly angry. And they did nothing — no deeper discount– no lets give you 10% off your next purchase — NOTHING.
THAT is why its one star. Did she see her email? Yes she texted me because she saw a receipt and was worried about fraud.
If you make a mistake in any business the goal is to make it right. The worry is that by not checking emails and just clicking buttons the carelessness of the check out is infuriating. What if it was a stolen cc? Just clicking away at buttons to make checkout go quicker? How about having a customer standing there so angry cause they were pushing buttons that I’m suppose to confirm. NOT the sales rep.
And most of all i told her it was for a birthday. Someones birthday and they did nothing. Even just brining the manager out for an apology would have been nice.
So… One star. My money is going elsewhere.
I am an individual customer and not a sale to fly through. When i hand you my cc and look at the screen i am the one who signs and i should be the one to confirm emails or purchases. Not the casher. You don’t over step. And if you do… Make amends.
I rarely give out one star reviews. But today… Its different.

Where the «manager» at the Chelsea store wouldn’t break «policy», the Manager at The Columbus Circle processed my return w/​o hesitation! I would hazard a bet that the sales at the Chelsea location are lagging (as probably are their secret shopper scores…)

Amazing. I came in on a Sunday, 10 minutes before closing with a list of chef tools that I needed for a culinary boot camp the next morning. Liz went through the whole list, providing many options. She didn’t rush me at all, in fact stayed with me 20 minutes after closing to make sure I had everything I needed. I wanted to give her a hug when I left!
Bloody hell is it expensive! But sometimes ya gotta treat yo self. This is my first time buying something on the store, confident I’ll be back.

What’s not to LOVE?! It’s W & S! This locations is beautiful! Friendly staff, lovely showroom, 2 floors and a great area set aside for their cooking classes! A sweet spot indeed! I could do without customers bringing their dogs in but hey, it’s Columbus Circle so it’s to be expected. Lol

Was in here today and almost immediately I was «attacked» by a salesperson (Ruth) who starts to antagonize me with personal questions and she would not leave me alone! I found the manager (Karen) to let her know about her staff but she was equally rude if not worse!!! Unbelievable! I will NEVER SHOP anything from this company again, there are way to many wonderful options in New York City! :)

Beautiful rugs but buyer beware-​unless it’s a floor model it may never arrive! Ordered a rug in December and have been getting nothing but backorder extensions and the runaround from customer service since then :-(

I love the products in this store, it really fills a niche and you can buy quality appliances and cookware. The store is beautiful, smells clean and refreshing, and the music is great.
However, don’t expect good service in the store. I was here on a Saturday, a presumably busy time. There were clearly not enough sales associates on the floor, we waited 25 minutes to see if an item was in stock. The woman selling the wustof knives was very helpful, but talked over me when I was interacting with her. Overall we got what we wanted, but getting our items was difficult.

This place has everything I want and need, but mostly want. Too bad my college wallet won’t support this relationship I have with Willams Sonoma. I’ll just have to wait until the day I can waltz into this store and just buy everything I want. As for now, I’ll just be the girl gazing wistfully at everything.

The Williams-​Sonoma at Columbus Circle is on the first floor of Time Warner Center. In addition to standard products, the store offers culinary classes several times a week and often has free food samples available after. Also, if you stay for the class you can purchase items at a discount after the class is over. The chef who hosts the 11am class on Sundays does a decent job of explaining each step, though can be a bit unfriendly if you show up late. The oil samples they have are also delicious.
One major complaint I have about the store is how slowly the line moves. I’ve tried to buy items several times and waited for 5 – 10 minutes even though only one person was in front of me! This is in part because the employees who work the registers are willing to leave their counters to help find items. While nice of them, it means it takes forever to buy anything even when the place is almost empty.

Bringing home things from here can make your kitchen look like you’re a pro, even if you’re not. The cooking classes are free and run about an hour they’re not in depth, but they’re free and teach your some handy techniques. Getting there early is essential for a front space and samples of what was cooked. They also give you a handout with the recipes, I’m looking forward to making some new things. You also get a store discount right after the class.
I plan on taking more of the classes in Chicago, but it’s a fun set up in NY as you can go to class and then go to the Whole Food’s downstairs after being inspired.
David Ritter, is an excellent teacher with a good sense of humor!

Nicely organized and aesthetically pleasing branch of the stores in the Columbus Circle Shopping Center. I was happy to find Nielsen-​Massey vanilla bean paste, something I thought only Sur La Table had. They had it in large and smaller bottles too! I came here during the blizzard because the city looks so pretty and romantic during a frosty, grey day and I knew most foot traffic would be slowed down. Even busy, I doubt Williams-​Sonoma would be messy because the products are laid out in a manner to make looking for the goods easy. A good variety of quality cooking and baking items. Prices are not your supermarket prices but the quality and the brands are far better. The Christmas sale items are always fun to browse through. A pleasant store to browse through.

Came here with my then-​fiancé to complete our wedding registry, and they rolled out the red carpet. Prior to opening on a weekend day, they will allow couples in by appointment, cook you a delicious free breakfast (while appropriately demo-​ing different products), and then give you the scanning «gun» to go wild in the store. We dominated… and learned more than we every thought about the engineering behind specific kinds of cookware. Seriously, I could listen to the salesman James talk for hours… it was like listening to HGTV. Thanks, buddy!
Aside from consistently being the kitchen outfitting expert, Williams-​Sonoma clearly cares about its customers — my wife and I are fans for life. Now if only we could move into an apartment/​house big enough to store all of our cool gadgets…

A friendly and efficient store.
Sure, it’s full of overpriced stuff, 99% of which nobody really needs, but it’s fun to look a the items that have one very specific use. I just don’t know who has that much cabinet or drawer space to store all this stuff!
I come here regularly to exchange my Sodastream CO2 cannisters and find it very convenient.
The store is clean and the staff is nice. It’s funny to watch the people who shop here… so much plastic surgery!

Williams Sonsoma am Colombus Circle ist echt ein cooler Homeware Shop.
Hier bekommtman alles was Küche und Dining besser macht und das natürlich auf amerikanisch.
Für uns als Deutsche ist es echt spannend hier mal einen Blick reinzuwerfen.
Töpfe, Pfannen, Muffinformen, alles ist hier größer, schöner und toller!
Wenn man hier reinschaut, möchte man denken, das die USA das Backen erfunden haben. Was es hier alles gibt. Einfach klasse!
Geht man eine Etage höher. Kommt man in die Home-​Abteilung. Schicke Lampen, Bilderrahmen, Couchen. American Living at its best!
Zum inhalieren der amerikanischen Kultur ist das hier super! Einfach mal vorbeischauen und staunen und eventuell Schnäppchen jagen.
Die gibt es hier eigentlich das ganze Jahr!

williams sonoma gibt es amerikaweit — zumindest in den größeren städten.
toll auch für geschenke!
je nach jahreszeit wird das sortiment angepasst, so z.b. zu ostern oder halloween die geschirrhandtücher, schürzen, topflappen in entsprechenden farben mit dazu passenden silikonspachteln und ähnlichem artikeln.

Williams Sonoma im Time Warner Building ist für mich eines der schönsten Haushaltswaren-​Geschäfte in dem ich je war. So eine Auswahl, in edlem Ambiente präsentiert findet man sonst (fast) nirgends.
Hier gibt es neben sehr hochwertigen Töpfen und Pfannen, alle Arten von Küchenutensilien und Küchenwerkzeug, Tischdekoration, edelstes Geschirr, Gläser, Ausstattung für die Hausbar und alles was man sonst noch im Haushalt benötigen könnte. Beratung, Präsentation und Service sind auf hohem Niveau. Hier fühlt man sich wirklich als König Kunde. Aufgefallen ist mir bei dieser Gelegenheit, wie viele der Produkte aus Deutschland /​Europa kommen ;-)
Einen Besuch dieses Geschäfts können wir uneingeschränkt empfehlen. Für alle Hobbyköche und Genießer ein wahres Paradies!