William Spring Nail Spa

No appointment necessary. No wait when walking in on Saturday afternoon. Nice staff and cute place. Mani/​pedi for $ 24 was a great deal. Woman was nice enough to fix the toe u bumped and smudge color when I moved from the pedicure station to the manicure station. Polish looks great, just hoping it lasts.
Will go back!
Only side note is that any massages are extra $ so if u say yes to massage expect to pay more.

A friend of mine suggested that we come to this place for a mani/​pedi. My nail tech offered an additional «spa» like mani/​pedi that cost more. When my friend and I refused it was like she wasn’t happy and was not nice at all afterwards. She was so rough, as though she was displeased to do my nails. The water for my pedicure was super hot and burned my feet. When I told her about it, she seemed so annoyed as if I was over reacting about the water being hot. She moved in a rush and did not do a good job at all, in fact it was horrible! Come to think of it, all she did was practically a polish change and a terrible and messy one at that. No cleaning, no scrubbing, nothing! God forbid I mention anything to her, she immediately became irritated. She would grab my feet or push it down into the water so rough and I’m just trying to understand what the heck her problem was and why was she trying to wrestle my feet: honestly I wish I had done my own feet. The manicure was the same thing she was rough and when she pushed back my cuticles or cut my cuticles she kept hurting me. I kept pulling my hand away, each time telling her she needs to calm down she’s too rough and she blames her roughness on my cuticles, she said they were too strong (really lady? Strong cuticles?) She didn’t even finish cutting my cuticles, which at that point I couldn’t have cared less, I just wanted to get it of that place. When it was time to pay, I used my card and she had the audacity to ask me for her tip and how much I was tipping her. Seriously, where do they do that at? I told her that I wasn’t tipping her (because the quality of service was terrible), shocked that I wasn’t tipping her she asks if I was going to tip her in cash instead (ok, again, really lady?) I ended up still tipping her rude self. But I could just slap myself for wasting my $ 24 dollars.
All in all don’t waste your money on this place. They treat you like crap. You’re better off going somewhere else!

This is my new go to nail place in Fidi due to the proximity to my apt. The salon is very clean and the price doesn’t break the bank. The services are a little quick for my liking but if you add on some upgrades like callus remover or 10 min foot massage (they will try to upsell you), it’s a more luxurous experinces.
Due to the regular sevice haste, I have a hard time giving more than 3 stars, but this is a solid place to get a mani/​pedi and I would recommend it.

I usually like this place. Today they were busy. I was waiting 45 minutes no one told me it would take forever. Life is too short to wait for a mani pedi in Manhattan so I left. There was no apology, no sorry you were waiting so long, nothing really.
5 minutes later in another place they’re already filing my toes.
Never go to William spring nail spa. They treat you like the bottom of a foot.

HORRIBLE. I wish I had read the reviews before going here. I didn’t have time to get a mani on my birthday after work, so I decided to come here during my lunch break. What a waste of money and time.
I got a gel manicure — I got it down at 230P and by 530P, the gel had come off on TWO of my nails. I work in an office and don’t do a lot of work with my hands other than tapping on a keyboard, so there is literally NO excuse for the gel to peel off my nails after three hours. Not only that, it hasn’t even been a week yet since I got them done, and there are air pockets under almost every single nail, and I’ll be surprised if this manicure lasts the rest of the weekend.
They also just do a horrible job in general. They made my cuticles bleed on almost every nail, to the point where I have bloody scabs on almost every finger. I have NEVER had this happen before in a manicure. My hands look WORSE now than they did when I walked in!
And to add insult to injury, the sign on their wall says 30 $ for a gel manicure (Still 10 $ more than I usually pay), yet they charged me 32 $.
Helen is the one who butchered my nails, so avoid her (and everyone else in that place, apparently)

Mani pedi is now $ 24. It’s still a steal for Downtown Manhattan but both services are essentially a polish change.

Nails: they are so careless and my nails/​cuticles bleed every time (been there 4 times).
Waxing: Horrible, they didn’t do it properly causing scarring on my hand. Also they double dip.
There are cheap nail salons that do a better job than this.

I have been coming here for a few years now and always find this place very clean and a mani /​pedi is always $ 20 which is why I come back. Of the 10 people on staff I would say only half are friendly so that is my only complaint. However the cleanliness and the cost for a mani is what I look for which is why I give it 4 stars

Worst manicure I’ve ever had in NYC.
–Horrible nail techs, I can do the same thing myself seriously
–Gossiping about their customers.
–Asking me for tips.

I’ve been here before and it’s been decent. The massages are very good. However, after my most recent visit I will never be going back.
I arrived at 6:20pm and the lady was done by 6:32pm. It was the fastest and most sloppy pedicure of my life. She scrubbed my feet for less than 10 seconds, did not put lotion on my legs and give me
A massage, was rude when I asked her to cut my cuticles, and the paint looks terrible.
Awful, awful experience.

Pretty rude and you have to be very explicit with what you want or the nail tech will be lazy and cut corners. My nail broke after 3 days of my fill and they charged me to fix it.

I just moved to NYC and figured I should try this place since it was down the street from me.
Waste of money!!!
The nail techs are sloppy with their work and gives you an attitude when you point out they’ve clearly missed a lot of the cuticles. The lady while attempting to do my manicure asked me if I wanted her to cut my cuticles. No shit I do… along with everyone else here!
Please don’t waste your money.
I am not one that is super rude to give bad reviews but this one surely inspired me to.

Worst gel manicure I’ve ever gotten.
I was in and out in under 25 minutes and manicure only lasted 6 days.
For $ 35 I expect a lot more, will not be returning

Suuuuper quick service, to the point where it wasnt even enjoyable. Were talking a ten minute pedi here girls and boys! After reading an article and times about the borderline slave labor that the nail maintence industry uses to line the pockets of salon owners and managers, this salon raised red flags for me. I was with a bachelorette party, otherwise i wouldnt have given them my business. I asked my nails to be filed into a round shape, and my tech filed them into super severe pointy round shape. Its an odd look to say the least

I don’t usually write reviews, but in this case if I felt I needed to as this salon is using a product that causes burns. 2 weeks ago I had a pedicure at William Spring and after my polish was dry and I looked down to put on my shoes, I saw that my feet were all red and splotchy. Within a few minutes of leaving, my skin was burning and when I got home I realized that I had chemical burns on both feet. When I googled «chemical burn from callous remover» I was shocked to find numerous articles naming this very salon in a lawsuit.
It seems that this salon is still using a product that can cause burns to skin if improperly used. 2 weeks later, my feet are healing, but rather than having pretty beach ready feet for my vacation, I had large painful burns all over my ankles and feet.
Please avoid this salon. I cannot understand how they would continue to use this product or something similar after knowing the harm it causes.

Pros: 1) it’s cheap ($ 20 mani-​pedi) 2) the women who work there and the owner or hostess that sits up front were really nice to me & 3) it’s near my job 4) the place looks nice (the décor/​comfy chairs etc)
Cons: 1) got a mani-​pedi today and one of my nails already has a small chip on it so that’s minus one star — I expect the mani to be intact at least a few days 2) the girl who did my mani-​pedi was trying to go so fast she didn’t properly push back all my cuticles –1 more star and 3) I’m not sure if they properly sterilize their equipment after every use– some of the machines and equipment looked old and run-​down.
I’d say not worth it overall. There are a ton of other salons in the area. I will be going elsewhere for my next mani-​pedi!

I was so pleased when my job moved back to FiDi that I could return to my favorite nail salon in the area: William Spring Nail Spa. WSNS is spacious, immaculate – from the floors, reception area, massage area, to pedicure and manicure stations – and, most importantly, follows a strict protocol for hygienic tools. It used to be the case that when choosing a nail salon in this area (and this high maintenance reviewer has tried virtually all of them in existence from 2005 to the present), one had to choose between a hygienic/​tranquil salon experience at a price suitable for the one percenters and Hermès shoppers or deal with crowded, loud, rush-​job, assembly line-​style salons with questionable tool and pedicure bath cleaning practices. The most stark contrast would be that between bottom of the barrel Reyna’s Nails on the bottom of the island (
) and Salon 25, a stone’s throw from the cobblestone street leading to temples of commerce, and a latter-​day Arcade (
).
No longer is that the case, ladies and metro gents of FiDi, those of you not among the one percent or simply frugal/​able to put those economic degrees to practical use outside your towering, efficient engines of the Capitalist machine. Behold: the tranquil, immaculate WSNS – nicely appointed with touches like centerpiece-​worthy orchid arrangements and well-​run by the manager, Alexis – offers the $ 20 mani + pedi deal /​steal. Get it while it lasts.

The staff here is extremely rude — especially the girl at the front desk who pretends like she is the manager but doesn’t care about customer complaints. It is all about money to her and that is about it.
i have came here twice — both times were a huge mistake. The nail technicians were very rough with both the manicure and pedicure and did not listen to any of my concerns. The manager could care less too.
They ask you to pay upfront and if you give them below 25%, they make a face and quickly complete the services without worrying about quality.

There is a gem in this shop but if I tell you her name, I’d never get an appt. but as far as other technications or the nail mother who is the greeter… Geez! The greeter is not pleasant to say that least. The nail technician will ask /​offer you everything in the menu except to ask you name, if you are okay, or if you’d like something to drink.
If they offer to pair you with Fanny, kindly decline. She pays little attention to detail and if you don’t accept to purchase a massage and other addons, she’s leave for another customer… so do her a favor and don’t select her.
Fanny did my feet which looked like a 2 yr old did them with their left hand. She is quick and cuts corners during the process if manicuring the nails. When it was time to do my hands, I again declined a back neck arm nose eye whatever massage she was throwing my way. She passed me to another technician and moved on to another client. I was thankful. i received a technican that can hold a polish correctly with her right hand. And I didn’t tip Fanny so I saved money. And I found my gem. one star for the gem. once she leaves… I’m out

Ugh! There are just so many places in NYC, one should never have a terrible experience when getting a manicure. Do they not realize that we have thousands of options? Are they not working on tips and referrals?
It was my friend’s birthday weekend and she wanted a manicure for her big night out. Clearly, choosing WIlliam Spring was a terrible idea because they were rude to her, seemed to be rushed, and did an awful job.
How awful?
— Uneven nails
— Bleeding cuticles
— Streaks and smudges
Like fellow Unilocaler Cassie C., I wish these Unilocal reviews would help in getting this place shut down. With so many awesome nail places in FiDi, there is no reason this place should stay open.