Who A U

DOLLY the manager is a RACIST!!! I was shopping in the store recently and overheard her making disgusting remarks about Chinese people and mocking their accents! Literally MOCKING their accents!!! She also calls all asian people by the same name! Absolutely disgusting! She should be fired!

The manager Jen, she has no respect for her employees. I don’t understand how she got her position. She is very rude terrible customer service. I truly don’t understand how this store is still open. In order for you to run a Businuess one of the very important detail is to have a great representable manager. Do not shop here they raise up the price for terrible quality products.

Who A U fan dich Anfang super klasse!
Als Abercrombie & Fitch, nur günstiger gestartet, waren die Stores einen Show und wirklich einen Besuch wert.
Die Klamotten waren klasse und dabei noch günstig.
Die Qualität stimmte und der Look war nicht so ausgelutscht wie bei der großen Konkurrenz, die jeder trug.
Leider hat sich das Blatt gewendet.
Das Styling ist sehr austauschbar geworden und bietet nur wenig Highlights.
Preislich sicherlich immer noch günstig, wirkt die Qualität aber nun leider genauso. Vorbei sind die Zeiten, wo die Kombi aus beidem stimmte.
Schade eigentlich, da die Marke aus Korea viel Potenzial hatte, aber aus irgendwelchen Gründen diese nun verspielt hat.

It is a cheap version of Abercrombie with worse quality. And customer service is one of the worst I have ever faced especially exchange and return. Once I had to return a jacket bc buttons just happened to pop out — I had to speak to the manager who was totally disrespectful and rude stating that I ruined the jacket in order to get a refund, it made me feel humiliated. The treatment that I got there was unacceptable and the management of that store should change.

This is a store more suitable for the teenagers (ex. Hollister or A&F) anyhow back in June, I was seeking a pair of cargo pants and decided to check here. The experience on this occassion was great and the employee was very helpful, wish I knew his name to include here. I went back two weeks ago to purchase the same cargo pants in another color and this visit was not so friendly. I was not greeted, then after a few minutes of searching for a worker, I find two girls chatting it up and making it seem like I was bothering them when I needed asistance. She quicky passed me off to a male worker, who was not very helpful either.
I ended up purchasing the cargo pants online and being that I am no longer a teeny booper, will not be stepping foot inside this store again. Management get more attentive employees upstairs!

We went in this store bc we had never heard of it and were curious. It ended up that the entire store was 50% off so we decided to look around. The clothing was very beachy/​hollister looking so there wasn’t much that was age appropriate but we ended up finding a few cute things. I don’t know that I would go back since the clothes are more geared towards a younger crowd.

Don’t ever want to shop here again. Exchange & return policy are horrible. Customer service is really bad even when you talk to the manager. The manager I talked to is a teenager guy. He doesn’t know how to talk politely & didn’t even say sorry or thank you at the end. Wanna exchange my pants loosing the tags with the receipt and it didn’t happen. They consider them «damaged items».

Personally, even bothering to type anything about this store is a colossal waste of time… but since I have started,…i will finish.
The clothing is pretty cool in that very,” I’m totally shopping here for next semester Becky!!!” sort of way.
Every member of the staff should be replaced with DRONES. I feel like I might at least be acknowledged! I have walked into this store multiple times, and the staff behaves as though they are doing YOU a favor by coming to work at all. When I entered the store, I didn’t receive any type of actual welcome, and as I browsed further back into the store, all I see are the brain dead employees having vapid conversation amongst themselves. Clearly, it must be too much work to actually DO your job. I guess its more eventful to update a Facebook status, and upload new «fishface» pics to instagram while getting paid to actually greet guests and fold clothes… which for that job ISNT much work!!!
Its unfortunate that so many people are still in need of a job and they hire lazy arse kids to represent the brand. Good job for paying people to do NOTHING. I WONT BE GOING BACK TO THAT LOCATION, AND MORESO… I HAVE COMPLETELY LOST INTEREST IN THE BRAND… AS WELL AS THIS GENERATION.
Good day.

Love the clothing, but the customer service was non-​existant. There’s piles of unorganized clothes thrown on top of each other. It’s like you go to the store, find everything yourself, have nobody to help you and then you get on line, where there is people to charge you for your items. But thats all the real service there is.
But 3 stars, cause I do love their style of clothing, and thankfully there was a sale the day I went. :D

I love this store! I’m a little upset they have a second location on 34^th, now my secret is out !

A South Korean Fashion Clothing Store. If Japan has UNIQLO, Korea has WHOAU to compete with. Definitely great quality and style of clothing. I think WHOAU and UNIQLO stands somewhere between Abercrombie & Fitch and Hollister and American Eagle. Nice clothing and great new styles!!!