Wells Fargo Bank

I never thought I’d be writing a review of a bank (generally banks are the sort of businesses I save for furious and expletive filled Facebook rants.)
However, I recently lost my wallet and the staff at this branch has been SO kind and helpful in helping me take care of the situation as painlessly as possible*. After getting the runaround and completely different information from the 5 (!) different people I spoke with via the Wells Fargo 1800 number, I was lucky enough to get in contact with Karen at this branch who helped me order a new debit card (without ID — which was no simple task on her part and required her very patiently staying on the phone with me for quite some time to ask me a zillion questions to verify my identity.) Karen also alerted the rest of the bank staff to my situation, so when I went in today to take $$$ out (still debit card and ID-​less) they were SUPER helpful and kind and had me on my way super quickly.
I highly recommend this branch if you have the misfortune of choosing Wells Fargo as your banking institution (although, let’s be honest — they all suck.)
Quick note — the map location of this branch is wrong (although the address is correct.) It’s located on 6^th Avenue between 26^th and 27^th street in Chelsea.
*This is not a review of Wells Fargo as a whole, which still generally sucks.