Village Eyecare

Returned for another exam (with Dr. Irina Shiyan — can’t recommend highly enough) and purchase of beautiful frames from their second location. Dr. Shiyan was thorough, explanatory, and warm. I really appreciated the help with the frame selection and that the second location has a very different selection from which to choose. An all-​around happy experience and I know I’ll be back.

The office was very professional and Dr. Urbaniak is really great. She talked with me for a long time to figure out my best options medically and financially. I will definitely be coming back here for both medical care and vision care with my contacts/​glasses.

The staff at Village Eyecare are helpful, efficient, and extremely personable. Their warmth and professionalism made my first time getting glasses an absolute pleasure!

I went there over a year ago and bought contact lenses. They promised me that I would get $ 100 rebate. After a few months, I didn’t get anything. I called them a few times and was told to wait longer. After a year, I called again. Was told that somebody would call me back, but that didn’t happen. I made a few additional phone calls, and finally got a response saying they would ship me the rebate. When I finally got the rebate, it became $ 50 instead of $ 100.

Village Eyecare is the best neighborhood spot for great eye exams and eyewear. Dr shiyan is the very knowledgeable and clearly passionate about what she does, and the staff is consultative and educational when filling all your eyewear/​contact lens needs. Do yourself a favor and check it out next time you need an eye exam!

Are you missing a psycho ex-​significant other in your life and need someone or someplace to step up and fill the void? Want to be peppered by constant phone calls, text messages, emails etc even when you specifically call to address the annoyance of aforementioned constant phone calls, text messages, emails etc? I went to Village Eyecare ONCE and to be honest, don’t even remember the experience. Whatever. It’s like a bad one night stand that just freaking haunts you forever. I’ve moved on. I’m with See Eyewear. Please stop calling me from your old office AND from your new office. I don’t want to have to block my old eyecare provider from multiple numbers (why is that even a sentence?!), but that is the only way I’ve gotten these guys to leave me alone. Good grief!

I love this place! Not only are the doctors very capable and kind, the staff is even nicer! I’ve had a lot of issues and these folks handled my eye health with passion and purpose. Send as many coworkers here as I can!

I called ahead of time with basic knowledge of what was wrong with my eye and that I already was doing warm compresses. I asked before I came if the doctor could actually pop the stye and if not where I should make an appointment to get it handled quickly. I was told to just come in and have her look at it. After arriving the doctor took two seconds looking at me and told me she was going to have to send me elsewhere for the procedure which I had asked about. It was a waste of time and I feel like I got scammed into an appointment because she did nothing but try and make me wait a few days to go see her friend elsewhere. I ended up going to the eye and ear care down the street and waited 4 hours because I didn’t have the appointment I had asked the doctor about making. Thankfully they took care of it and I’m now in much better place.

Very happy with choosing this place! Dr Shiyan was both charming and thorough. Very friendly place, great selection of eyewear, fantastic prices.

I needed a new eye doctor in town so I came across this place and I’m happy I did. Dr. Shiyan made me feel comfortable explained everything in details gave me a prescription better than I ever had. The girls help me pick out new glasses gave me state of the art lenses for an unbelievable price. I look great I feel great I see well and I feel like my eye glasses and my eyeballs are in good hands I would recommend them to anyone thank you village !!

I’ve been going to Village Eyecare for a few years now, initially drawn in by a sign showing the sheer variety of insurance coverage they took. I’m very glad I set an appointment!
I’ve seen both eye doctors for glasses and contacts, but the reason I keep coming back is Dr. Irina Shiyan. Friendly, comforting manner, combined with a clear passion for eye care makes for a very thorough eye exam for those with generally healthy eyes. If you have a condition that is beyond that scope, she won’t hesitate to refer you over to a network of colleagues in related specialties ASAP.
I’m happy to say that over these past few years, I’ve gotten better and better daily disposable contacts for dry eye with Dr. Shiyan’s help, and as for picking frames, the ladies at the front of the shop have been very helpful. Just point to one or two designs of interest (do let them know your price range needs too!) and they’ll be happy to select a few more that they think will suit your face shape. The frames there range from the affordable essentials (my kind!), to the high end brand name for those who are into it. My sense is that what selection they have tends to be a mix of timeless and latest trends.
My only regret is that the place is claustrophobically small — coming from the one hour mega shops, it was a little surprising at first. However, in the end, I didn’t feel this diminishes the quality of the eye exam in any way. My tip: when you are up in front selecting frames, it can get hairy if there’s more than three people standing around. Be sure to set an appointment, and just bring one trusty person that can say ‘yeah, those frames are right for you’ and it’ll be fine.

They have such an amazing collection of eyewear. From Persols, Salt, and Ray Bans. The whole team was so welcoming and warm. Very helpful and patient. I’ll definitely be back for another pair before the summers out.

I love this place!!! I’ve had nothing but great experiences!!! Their eye glass selection is amazing… too hard to chose my favorite pair!!! The staff is really friendly and helpful and the doctors on staff are so professional, efficient and friendly. I guess that’s why I keep coming back!!!

I recommend Village Eyecare to everyone who needs an optometrist. Dr Shiyan and her staff are incredible. The front desk receptionists are always attentive and helpful. Dr Shiyan and her associates have wonderful bedside manner and always provide efficient quality care! I’ve been coming here since 2012 and I never have to very wait long.

The selection of sunglasses is awesome. I have bought a few pairs and recently converted one of them for my sister into a prescription pair. The girls are super nice too.

I felt compelled to update my review. Despite having a pretty positive in-​store experience, I have not been able to get Village Eyecare to leave me alone. They send letters, emails, plus they call AND text constantly! I have never experienced this from a medical provider of any kind, and it is such a turn-​off. I understand if you want to send me a reminder once a year, but I receive communications from them constantly.
DO NOT give them your telephone number or email, or they will never leave you alone.

I came here to get an updated prescription to reorder contacts and potentially switch from soft to daily contact lens. Dr. Elina Shrayman (it seems like I am the only one to see her?) had good reviews on ZocDoc and accepted my health insurance so I made an appointment
The exam itself was fine and pretty standard for an eye exam. However, it is the front desk and lens ordering logistics that I had a horrible experience with. Since I was deciding between staying with soft lens or switching to dailies, the doctor gave me sample dailies to try out. I did not want to order anything right after my appointment since I had not had a chance to try the dailies out but the front desk people urged me to put in an order for the soft contacts, switch to dailies later and just pay the difference. The price they were offering was much more than the website I had previously been ordering from online so I told them I didn’t want to. Even though I just told them that, the front desk lady ensured me that they matched 1−800-CONTACTS prices (well I didn’t order from there!). The front desk people told me I had to put in a several hundred dollar deposit and since I was going to order contacts anyways and at that point just wanted to leave, I agreed. I also looked at some of their glasses, which were $ 400-​$ 600! My coworker later told me about Warby Parker and I ended up getting glasses there for just $ 175.
Came back a few weeks later for a follow-​up. The dailies I sampled weren’t very comfortable but the doctor gave me another brand, which worked well. After my appointment, I went to the front desk to order the new brand of dailies. They wanted to charge me a lot more than the prices I found online (again) and kept telling me that I could not have found a cheaper price online because they match the lowest price. I again told them that I had found a cheaper price. They then brought out an Acuvue rep who happened to be there. she also urged me that all prices were the same and if I was buying online at a cheaper price, I should be wary I was buying off the black market! I had actually been ordering contacts from that website for over 6 years and was pretty annoyed at this point. I later even found them for a cheaper price on Amazon so I guess Amazon is the new black market. I told them as a consumer, it made sense for me to go with the cheapest price. Right before I was about to leave, they stopped me and told me that they could match the online price after all (are prices just random here?). A couple weeks later I got the contacts in the mail. right prescription but wrong size (omg). Since the wrong size was the same size as my samples, which had worked fine, I decided not to go through the hassle of reordering (who knew what other issues would arise at this point).
While reviewing my credit card charges later that month, I remembered that I had paid a several hundred dollar deposit and the second time we both forgot I already paid for part of the contacts! I immediately called them but since the billing person (what?) wasn’t there, they said they would call me back the next day. A week later, I still had not received a call and gave it another shot. They again told me they would call me back the next day and this time, they actually did. They wanted me to go in to pick up the check but at this point, I was really frustrated and told them to mail me the check, which they did (at least that worked out).
Overall, the eye exam did the purpose of getting me an updated prescription but my opinion of this place is that they just want to make money rather than care my eyes or about the customer experience. Will not be returning.

The doctors here are perfectly competent and helpful but as many reviewers suggest, the girls at the counter are incredibly pushy and rude. I almost always end up spending twice as much as I’d planned and my latest visit was no exception.
Also, the reception area is tiny and always very crowded. It makes for an awkward experience when you’re trying to pick out frames, which can be a big financial decision.
I’ve been going here for a couple years now but I’m finally done and won’t be returning.

My first experience with this spot was about a year ago when my boyfriend and I came by here on a recommendation to get sunglasses and a pair of every day glasses for him. The selection of frames was really great, and all the employees/​girls working up front here were extremely helpful with picking glasses that fit us well. I appreciated their honesty, they really tried to help us find frames that fit us best.
A year later, my ophthalmologist insisted that I start wearing glasses with polycarbonate lenses at all times, and referred me to see an optometrist to get a prescription for them. I went back to my trusty place and saw Dr. Shiyan. Dr. Shiyan gave me an exam and then I spent about an hour between Village Eyecare and their sister store a block away trying to find the best pair for me. Again, everyone was super helpful and gave me great advice and I couldn’t be happier with the Lindberg pair of glasses I walked out with.

This place is cramped, chaotic and the people who work here are very pushy. While the optometrist was very good and thorough, the assistants were unprofessional during the eye exams. Furthermore, they didn’t give very good advice about the selection of frames, instead just pushed me to make a decision. So two years later, I switched to an ophthalmologist in a medical practice and chose a different frame store. There I got much better and patient assistance and ended up with better frames. Meanwhile, Village Eyecare continues to call me repeatedly about scheduling my appointment over the past three years despite my telling them on the phone at least three different times that I have switched providers and wish to be removed from their list.