Vijay K Battu, MD

I am not one to write negative reviews on establishments, or comment in general but I felt compelled to discuss how awful, unprofessional and borderline «scammy» this practice is. I would give negative reviews as possible.
I was a patient of Dr. Nipper’s who has since left the practice and is a great doctor and surgeon. It was evident that the staff would overbook her schedule with patients so the wait times were horrendous, however, it was worth it for the thoroughness and TLC she provided. The receptionist «Lalita» has a nasty attitude– probably because she is overworked and overwhelmed or simply does not need to be in a customer facing position.
I’ve ALWAYS paid all of my co-​pays at time of visit and come only for an annual post-​op check-​up. No special procedures, treatments or services thus would fall under my general $ 30 co-​pay with no issue. However, I find that the one time that I take a hiatus from the practice I receive a bill last November for more than I’ve ever had to pay for a co-​pay (i guess they billed as specialist or something ridiculous) several months later. I call and explain that this seems odd especially based on my previous payment history but Lalita snappily tells me to call my insurance before rushing me off the phone and hanging up. I pay the bill just to get them out of my hair and vow to never return.
Literally a few weeks ago, and several months since this last November bill, I’ve received a bill again for the exact same services and amount. Ridiculous– they clearly need to maintain their books and records better. I unfortunately need to speak with the snappy Lalita who tells me it was not their fault that they don’t have a record of my payment before slamming the phone in my ear. I’ve never been treated so poorly by a medical practice or any customer service center in my life. I have again paid this bill now for the 2^nd time and am furious but want to be rid of this dreaded place for good!
I am debating reporting them to the Better Business Bureau and everywhere else that I can.
Very unprofessional and ridiculous. Stay away!

I went to his Brooklyn office. Horrible experience will not be returning again. I had a 12:15PM appointment and was not seen by the doctor until 2PM. There was no apology. The front desk told me the doctor was late and that’s why things were backed up. Very cramped office and the décor did not match. Luckily, he was honest with me and let me know that I did not need glasses and didn’t scam me. Never again.

continued…
She was absolutely right. I NOW finally have a complete pair of glasses I can see out of. It only took one refraction test and one prescription from a qualified doctor other than Dr. Battu (2 prescriptions, 3 refraction tests). To say that I am livid with Dr. Battu is a huge understatement. Dr. Battu is completely responsible for prescribing 2 incorrect prescriptions, which not only cost me my sight for nearly 3 years, but set me back a substantial amount of out-​of-​pocket money ($ 1200). I trusted him, his practice their tests and evaluations and trusted them to provide me with quality eye care. Dr. Battu should own up to his egregious role and reimburse me for the out-​of-​pocket expenses I incurred due to the incompetent eye exams performed by his practice. So, when I promptly called Dr. Battu’s office not only demanding my records — I’m definitely not going back there — as well as to request a refund for the out-​of-​pocket costs I paid — I was met with resistance by Dr. Battu, his practice and his staff. Rather than doing right by me, Dr. Battu has taken a lofty and arrogant position. He believes his tests and prescriptions were accurate. He does not feel I am owed any money and now preposterously claims that I owe him money (a copay) from a visit from two years ago, that I knew nothing about, nor ever received an invoice for. As of this post, I am still waiting for my records to be sent to me. This is shameful practice, Dr. Battu.
I give Dr. Battu and his practice a BIG Goose Egg

I have never been to a doctors office this horrible.
I will spare you the drama about how they sent me to the wrong office (brooklyn, by my apt) only to find out they meant to tell me it was the UES location. So I trek all the way up there…
Everyone from the multiple techs who dealt with me to Dr. Nipper were rude. I needed to check my prescription for glasses as it has been a few years. Once I made it clear that I did not want to purchase any of their frames (and that I may be purchasing some online bc I asked for my pupillary distance) they treated me like I was vermin.
Short answers. Ignoring questions. Dr. Nipper barely spoke during the combined 20 minutes I was in her office. She mumbled something about «are you going back to work?» I said no. Then she is dilating my pupils.
I have never had my pupils dilated. She did not make it clear that she was dilating them. She did not ask. She just put me back in the waiting room to sit. I finally asked the receptionist to find out why I was sitting there. «You are being dilated.»
I was in the office for 2 hours. TWO HOURS.
Do not go here.
:UPDATE:
Oct 2015. Doc Vijay reached out and gave me an appointment. He was great. He rectified the situation. So avoid Dr Nipper.

Dr. Battu seems to be very competent, however, he is very salesy, pushing you to get Lasik or tear duct plugs and have you come in for follow-​ups more frequently then needed. He told me to come back in a month then seemed to be confused as to why I was there.
The two times I went to his office the wait was horrific, the second time I waited 2 hours. I am not going back.

I would like to add a review that is useful cool or funny, but for now this one’s gonna be pretty basic and straightforward.
I was looking for an opthamologist and chose to go with dr nipper after a friend recommended her. She doesn’t have the most outgoing personality but who cares. I don’t choose a physician based on whether they are nice or how long I have to wait– I just want to go to the best. Now if I had to wait an hour, I would not be happy but that was not the case here.
I did have to pay around $ 150 out of pocket for the refraction exam, but I think that’s fairly standard. Dr nipper gave me a pair of contact lens samples which was nice because my supply was depleted at the time. She also took the time to give me a recommendation of another physician.
I would recommend dr nipper to anyone looking for a good opthamologist, in fact I’m sending my husband over to her!
Update: my husband had to wait over an hour. Was not happy about that at all. Make sure you have an hour + available when you schedule your appointment.