US Post Office

Quick efficient service, but a very disinterested attitude. Fortunately, I knew what i needed.
S.P.

Absolute hell on Earth. Every experience there is my new worst in life & I’ve had 2 hernia operations. Most apathetic staff I’ve ever come across… this last time was so bad, I felt compelled to open a Unilocal account for the first time.

With the exception of a few kind women who work here, this staff has the WORST attitude toward customers. It is unbelievable! Most are lazy and super inconvenienced by having to do the slightest thing (like their job…).
I particularly dread getting one male clerk, who is usually posted at one of the last registers. He treats everyone like they just tore him out of bed in the middle of the night for assistance. Today, I had to deal with his lousy, hostile, passive-​aggresive attitude yet again and I know the drill. He goes out of his way to take FOREVER to help you, hoping you’ll squirm & freak out. As he was doing this, he let me know that his job is «sooo much more complicated than I realize» and «people don’t understand how the post office works» (nor do they need to, btw) and that «this will take a long time to finish.» He behaved as though I was asking him to perform some Herculean task by having to weigh & post the several package I brought up to him. Another part of his big lecture included that I «shouldn’t have waited until the end of the day to bring in multiple packages.» He was threatening not to get them on the truck before the end of the night, which was total BS, but I ignored it. I was on the line long before closing, but the line was long and, newsflash, this is HIS JOB!!! In the past, when I went in to pick up a package and he worked the package pick-​up area, he would walk around and do all sorts of nonsense and personal stuff just to make me wait for him, knowing I could see him avoiding me. If you complain, he just slows down and makes it harder. He is the worst one, but I’ve experienced many bad attitudes at this location. Seriously the worst post office in the city, and I have lived and worked in several different parts of Manhattan.

they took particular delight in telling me that A. I was too late that day to get a new passport and B. I needed to go to 85^th Street anyway. even though the web site says you can go there from 10 – 6 to get your passport.
It was the shear delight they took in telling me I was too late that tickled me… love it.
$ 18bil in debt… why?

Worst experience with a post office. I went all the way to pick up a package to be treated with disrespect, neglect and to be lied to. The lady told me that they didn’t have it and to come back tomorrow to get it, I went and what do you know… they still don’t have it and don’t know where it could be. I called USPS customer service thousands of times and they can’t offer any assistance expect to re-​schedule a delivery. I re scheduled TWICE and both times no one had come to deliver my package. I can’t even call this place because their phone doesn’t work. Thank you for making me want to never use USPS again.
I created a Unilocal account just to express my anger and disappointment with their service. thats how mad I am.

The worst! Lazy, rude and angry employees (not all but most). As someone said in an earlier post, come here when you are already mad about something else because they will ruin your afternoon.

Ms Ferrante also took really good care of me and gave me a piece of paper when I realized I had left my notepad at home. Super quick, in and out.

Go here when you are already mad about something else. Don’t go on a good day because you’ll be frustrated when you leave. You go there, wait for someone to be rude and spend money. Oh your stamper is out of ink so you can’t mark a package fragile? Ask your colleague for theirs, one idea. Write fragile on the box, there is a another idea! Love my tax dollars paying for such degenerate employees. Hire some fresh nice people. And go to UPS and pay more if you don’t want your day ruined. Barf!

The people who work here are quite short with you and come off rude. The worker with badge name that says «Ms. Smith» is especially surly. Don’t ask her any questions because it’s too much of a bother to answer them, and if she does choose to grace you with an answer, expect an eye roll to come with it. The only worker I’ve experienced there who was polite and charming was a younger employee, some female, thin, attractive, and just a general pleasure to go to her window. She’s the only worker there who acts like you aren’t wasting her time.

Update on the Post Office in zip code 10 128: Third Avenue and 91^st Street.
It is shockingly worse if that is possible. Yesterday I went to mail a large envelope. By some luck I was the second person in line.
Woman at the desk called me, so I went forward. In the meantime some guy from the back, inside the inner sanctum, came up behind her with a parcel. She took his item and then yelled, yes, yelled at me to get back into the line.
It only got worse from there. I dealt with another clerk who was just as rude and even refused to look at me.
Don’t know what you can do about it, dear reader, except be prepared!

this review is for Ms. Ferrante specifically and the PO in general. Ms. Ferrante is a very kind, patient, and down to earth person. she helped me and the others in line today with poise and clarity. I really appreciate her expertise. it is a breath of fresh air.

For all time while I live in this neighborhood I have never ever ever ever (ok maybe few times I have) got my packages in a lobby of my building. The freacking postman ALWAYS leaving me this stupid orange notices (sometimes not even fully filled). This brunch just refuse to deliver me my things! I literally live at this post office. Their explanation is: your package is not fit into your mailbox. Dude, come on! It’s a mailbox! Not a package box! You are not the first post office I’m dealing with.
Of course. you don’t like that I live on a fifth flr walk up (same as I do not enjoining it) and sender requests my signature. so why just not simply leave it in an office. At the end I am the one who need it. So of course I will have to come for a 5^th time in a row for this week. As I basically doing for the last 3 years. And it’s not even a part of postman’s job to DELIVER PACKAGES, right???

I wholeheartedly recommend this post office if you’re in the mood to feel horrible about living life. It is especially crucial that you aim to spend as long in an interminable line as possible, followed by being greeted by a rude, nasty, sarcastic employee. Said employee will, I guarantee, mock you for not knowing new rules implemented that she herself had learned that very morning. She will snipe at you if you have any questions. You will fear for your life. Have fun!

I’d rather spend time with the bubonic plague than walk into this post office. Go to the one on 85^th instead (I live on 90^th), so as not to ruin your day. The rudest staff I’ve ever encountered, dilapidated location, permanently locked front door. Awful. Even if you smile and are pleasant, they won’t even make eye contact. And they assume you know all the ins and outs of mailing ‘rules’. Excuse me, what are my tax dollars paying you for?! I’ll take a machine please. These creatures need to be put out of their misery.

Was impressed with this location. I normally go to the one on west 104^th, which is a hellhole. At this one I got in line and was the only one waiting. An employee named Ms Ferrante came up to ask what I needed. She told me she could help me and immediately brought me over to another desk and quickly got me out of there!

Ok I know USPS office employees are notoriously less than chipper, but these ones really take the cake. Dealing with these people is anxiety inducing. USPS — please automate the process or hire employees that actually appreciate a good paying job. Seriously.

If you ever need your spirit crushed, your optimism usurped, or your life’s outlook bleakened, come on down to the USPS! The location is designed to set you on the correct path for destruction, as you either have to walk up 2 flights of stairs (from 2^nd ave) or pretend to not race other people (from downtown) as you try to get to the door first. Once inside, it doesn’t fail to disappoint; the layout is designed to be the most inefficient Post Office in the Tri-​State area. You walk down a long «corridor of death» past everyone in line and also past the employees, who use this time to size you up and determine which method of mental or physical intimidation would work best. Once you get to the back of the line, you’re forced to view those-​that-​came-​before and their vain attempts to send packages, pick up packages, or get answers to basic questions.
When your turn comes, you are not disappointed. «Come on, I’m not waiting all day» says the person as you are walking toward them. The rest of the trip is a blur. Perhaps it was the insult hurled at the old woman. Perhaps it was the au pair with the triple-​wide stroller who cut in front of you at the last minute, feigning to not understand the culture. Maybe it was the manager who calmly listened to people complaining about customer service, and then as soon as that person left, laughing about them with her employees. The best thing to do is drink heavily, arrive early, and plan on drinking afterward.
Still a better post office than Hell Gate at 110 st. I almost gave it 2 stars for that. Almost.

Worst customer service ever, they basically shut you up when asking them a question, they basically insult you when you make a mistake on postage or any basic mailing question, package pick up Is the worst. Huge line starts at 9.00am and try walk by you like nothing is happening.
Don’t pay with a credit card you will get yelled at.
Good luck

–The only reason I’m giving this post office 2 stars is because it’s the ONLY one close to me. Giving it 1 star would suggest I’d never return and that’s not true.
–Normally I don’t review establishments like these (a post office?!) but I feel like it’s necessary in this case.
–This post office is the workplace of some very, very miserable people. WOE IS ME! Seriously. Never say good morning or afternoon; never flash a smile.
–The black man at the back counter is disgustingly rude. It’s like he doesn’t live on this planet. He ignores you as he wanders aimlessly while you wait to pick up a package USPS claim they tried to drop-​off but it’s simply not true because you just happened to be home ALL day THAT day. Mofos.
–Last time I was here to pick up a package I had to tell the freaking guy «HELLO! Who’s working here?» and after making me wait another 3 minutes he reluctantly assisted me. Instead of being courteous and saying something along the lines of «Sorry for your wait! Here to pick up a package? I need your ID, please.» He just rudely says «ID!» I seriously felt like jumping over the counter and body slamming him on the packages people are awaiting.
–The black lady selling stamps at the front counter is the biggest bi*ch I’ve ever met. Funny I still call her a «lady» because she’s quite the opposite. SERIOUSLY. She screams at everyone… if you come here in the morning chances are she’s a great candidate to ruin your day. She made me LEAVE the PO to find change for a $ 20 because «she didn’t have change.» When I responded rudely she shouted «It’s not my fault I don’t have change!» Once again, I felt like jumping over the counter and body slamming her against the counter.
This PO brings out the worst in me. Even doing vinyasa yoga won’t help you reeeeelax in here.“Hate” is a strong word but I HATE this place. I don’t know how these people still have a job because they shouldn’t. Strong words– but true.

Going to this post office for years. Not the friendliest staff there, and get there early or lines are crazy at times. And what happened to the stamp machines? I just want to buy two fricken stamps — WTF!
Kind of a sterile and drab looking place, but it serves it’s purpose. No wonder you hear about so many employees «going postal’.