Uhaul

This is the WORST uhaul rental place ever. We made a reservation for a truck and went to the place, the fat lady at the office has the shitty attitude and told us there’s nothing we can rent. I don’t understand. They did not apologize and just gave us a nasty rude short answers.

Let me save you some time…
NEVER EVER rent or drop off to this location. It apparently has 24 hour drop off, best of luck with that. I was unfortunate to choose this as a drop off location and arrived at 10pm on a freezing cold rainy night in this middle of nowhere place.
1) There is no visible U-​Haul sign once the place is closed, it’s an IceBox company, so I was looking for a place to drop keys off for about 30 mins. That was before even trying to find a parking spot. NO SIGN! Why? The address is also incorrect. He moved the location a block away frm where it used to be. Had to ask some people that lived on the street where it was. His U-​Haul sign and office is still in the old location… WTF?!
2) It’s in a residential area so either side of the street has cleaning on different days 4 days of the week! Imagine trying to park a 15ft truck on a residential street where parking spaces are limited… I was never going to park somewhere only to get a ticket next day.
I ended up parking in front of a garage. I had no choice as U-​Haul would not change the drop off location. It sucked. U-​Haul generally sucks, but this place wins the award for one of the worst locations.
Useless. Useless. Useless.
Don’t waste your time. Best U-​Haul spot is on 4^th Ave Park Slope. Go there. This place is a bad joke.

The vehicle was in bad condition. Oil Change message was on, Right Tire pressure signal was on, I brought this to the office’s attention and that was the only van they had. I needed the van asap, so I had to deal with it. I used it for exactly 28 miles roundrip, and when I returned it, I filled it back up for 7.6 gallons. That is 3.6 miles per gallon! I brought this to the locations attention, they just brushed it off. It’s unacceptable. I got ripped off for a badly maintained U-​Haul truck. I have all of the receipts as well. I wish U-​Haul does something about this location.