Twinkle Dentist Pediatric

We love Dr. Emile, she is fantastic… The office is so cozy and her assistants are sweet as candy ;) she has taken care of all my three kids from the very beginning. The office is really clean which is the first thing I look for in a dentist office. Too bad they don’t do grown ups!

Amazing first visit last year and I called way ahead of time to get my little guy in for a follow up. This is a huge find for us. Taking a toddler to the dentist is like trying to calm a rabid puppy with no gloves (just sayin’) and not only were his teeth shiny and bright and super clean, the staff was so patient and knowledgeable. As long as any insurance I have is accepted, he will be going to Twinkle Dentist, even if I have to take the day off or work from home.
They rock!
Thanks for being there for our children :-)

They are absolutely great. the team is amazing and great work
YMCA

My daughter has been going to Dr. Agrait for orthodontic care for approximately four years now. Dr. Agrait has been nothing but kind and professional in that time and I recommend her highly. She explained the care and the costs in detail. She is available to answer any questions or concerns that I may have at every visit. My daughter’s teeth and gums have improved exponentially since coming to A Twinkle Dentist.
In addition to the care being excellent, the staff is extremely welcoming and accomodating. I haven’t had a bad experience in the years that I have been coming here. Furthermore, the office is clean and very child friendly (wii console and movies playing in the background). I am happy with my decision to have my daughter get her braces here.

I love this office. To start, I am very happy with the young ladies in billing. The office will let you know ahead of time what your approximate bill will look like. This office checks insurance and coverage so that you are prepared for your visit (I’m thankful for this because, our previous office had MAJOR billing issues, I don’t like surprise bills — I don’t think anyone does) The receptionist will call you to let you know how much the bill will be with enough time, then you’ll get a call two days ahead of your appointment to confirm and if you have any problems with the dates, they’ll work with you to reschedule. The front of the office is very friendly and inviting\, kids don’t feel intimidated at being at a dentist office. They get to chose between watching a movie, playing the wii, choice of books, and a few toys and stuffed pillows around the waiting area. The office staff has been friendly EVERY time I go there. I like that when I go for my appointment, I am seen as soon as I get there, there’s hardly a waiting time, this of course is due to their strict appointment time policy. If you are late, chances are the doctor will not be able to see you. The doctor and receptionist are very understanding though and will work as best as they can to help you without compromise to the other patients who DID get there on time (I’ve been one of those late ppl –_​– oops…). When my daughter goes inside the office the staff is very nice, they ask her about her day and ask if she has any questions to begin (if this is all new, they’ll explain what is being done for the day). They allow her to pick a movie to watch while they work and give her headphones and adjust the volume to make sure she can hear the doctor and movie. When the doctor is done, she always takes the time to talk to my daughter about how good she’s done with her dental care and what she can do for improvement if anything additional is required. At the beginning (we had come from an office where we had to go several times to get something done but in the end, nothing was done– we left to find an office that would help and that’s how we found Twinkle Dentist), they sat down with both of us and walked through proper dental care for kids and consequences of not taking care of our teeth (this was done in a very friendly informative way for my daughter — I loved this because my daughter felt involved as much as mommy into the conversation. She felt so independent and grown up). Finally at the end kids get a treat from the treasure room and parents will be asked if you have any questions.
I have to add, I don’t understand why other reviewers think the Dr will not answer any questions, I’ve been to this office many times and every time I have a question, the doctor takes her time to explain things in the dental field and the receptionist anything to do with insurance.

Off to a slightly rocky start but definitely worth the effort! Rocky start was due to some miscommunication on both parts but with positive and understanding were able to get past that. But staff is very frIendly and amicable and the doctor is as well. She’s very forthcoming about the treatments and recommendations. Happy we decided to give the place a second try. Only complaint is the movies in the waiting area. They are a bit dated and repetitive but if you ask Emily nicely, she is willing to change it up.

Dr. Emilie Takes care of my son since he was 2. She is so gentle and have so much patience to explain to him HOW he should be brushing his teeth. Also, she is an amazing professional and knows a lot about her job. Go to the dentist for my son is a pleasure and looks foward to do so.
I recommend her for sure.
The only think I didn’t agree with was to let my son go into by his self, which the nurse (a new one) insisted for.
He is 5 year old and as a mom I wanna know and see what it’s been doing in his mouth. Besides this episode with this new nurse, Everything is perfect.

Visited the office once and never again. It was a horrible experience. The office itself seemed fine, the reception was also fine. The only part (which is also the most important) was the examination itself. I took my daughter for a check up, they had me climb ON TOP of her and hold her down while the dentist took a look in her mouth. At the time I was surprised as my daughter was calm and cooperative, but thought it was standard procedure (first child and first dentist appointment) and since we had come here on a friends’ recommendation (apparently my friend never had to climb on top of her kids). This turned out to be terrifying for both my daughter and myself. Since then my daughter hates going to the dentist and is scared when she even hears the word ‘dentist’. Dentist herself was fine, not amazing with kids it seemed but also not horrible. I just would never expose this to another child. This first experience has ruined her visits to the dentist and is a nightmare each time we go for a simple routine checkup. We have since changed to another pediatric dentist practice which is amazing in comparison. Just wish we had never set foot in this place.

This review was removed so I am reposting as it is TRUE.
after finding a much better dentist I have also learned that the prices here are inflated in comparison to what is normal.
After spending a great deal of $$ here and 3 visits, we will never ever return to this horrid Dentist. My daughter almost choked to death/​could not breathe during her cavity filling — I jumped in to ‘rescue’ her from the dentist and nurse who kept insisting she was fine, i said SHE CANT BREATHE!!! and only then did they pull all of their implements out of her mouth as she was CHOKING! this was the most awful experience of our lives. to make things worse, 6 months later at a checkup at another dentist, we were told the filling would need to be replaced since it was badly done. How is she still in business!!! AVOID!

This is my second review. The first was 4 stars, this is getting 1 star. While they are all super nice, the office is clean, and the lobby is awesome, as far as the dental work is concerned, and that’s the important part, their services are questionable at best.
While I originally thought they were amazing, as you saw from my original review, I realize now their show and dance appearances (fancy lobby and pretty faces) was simply a distraction from the real point of them, which is to provide good dental care.
Early on my sugar free, juice free, processed food free, breastfed and solid eating 14m old son developed these black spots on his two front teeth, which is when I first scheduled to bring him in to Emilie. She basically said there was nothing to be done but sustain their current state in hopes it doesn’t worsen, but they were uncleanable, and unfixable. I of course asked a million questions about it and what it was, but she had no real answers for me. Just staining that couldn’t be removed. Seemed so weird to me. After my switch to Tooth Works, my son walked out with the spots virtually gone! The doctor (Patel) explained *exactly* what it was, and buffed them clean! Because the nature of the pockets where the discoloration was, she couldn’t get it 100% white again, but unless you stared up close you couldn’t even see it anymore. (Whereas before you would notice simply when he smiled– it looked like he had something stuck in his teeth, or had just eaten chocolate or something!). I was in shock. And so happy. She gave me instructions on an above average brushing régime and said as long as I maintained it diligently (and of course continued his sugar free diet), that it should absolutely not come back. And I have and it hasn’t. He’s now 4 years old and his teeth are beautiful and white.
I don’t know what Emilie was doing, or why she failed to have a clue a) what it was and b) how to clean (or even that it was cleanable), but the fact is, she essentially provided no service to me whatsoever. I’m so happy with Tooth Works and highly recommend their expertise. They are also extremely nice and spend loads of time with you talking and explaining and answering questions at each visit. And amazing with kids.
Even if you’re only going for basic cleanings and have no issues, the fact is that even the cleanings are not being done properly. You don’t want to be stuck with a kid with bad teeth years down the line because they never did a good job, let alone a real issue! They simply are not doing decent work, at all here. Steer clear.

The doctor and her staff are awful. Dr. Agrait will not answer questions and hides behind her staff. The receptionist, Diana, is the WORST!!! The lobby is cute and it seems inviting. However if you care about customer service, avoid this place at all cost.

My wife and I are extremely impressed by the doctor and the staff at Twinkle Dentist. They are very professional. My son (5 years old) had several cavities fixed under nitrous sedation. He behaved much better than what we were expecting, based on the previous negative experiences at other dental offices. I was in the room in each visit. Great service. Highly recommend!

Important Update!
Avoid at all costs! My daughter just got out of oral surgery to repair shoddy work by «Dr.» Agrait. HORRIBLE office despite appearances.
Basic visit and false first impressions are all they can lean on. Now I know why Parents are «not allowed» in treatment area– to cover her incompetent work.
Just like a mother said down below If you ask any questions she refuses to talk to you — will not communicate and you can only talk to office hack as if the «doctor» is the Pope.
I’m taking this to the dental medical boards. She caused a severe infection and loss of tooth in my daughter. The oral surgeon who remedied said she did bad drilling and put filling too close to nerve — this was supposed to be a simple routine cavity fill. Shame on you Dr. Agrait for not even talking to your patient families. I’m happy to discuss with anyone — call or email me. Don’t let this happen to your kid.
another review from City Search. similar to my experience:

Best Dentist office ever!!! I wish I was a kid. Wii, movie projection, books, stuffed pokemon.
Staff is Very friendly. Dentist explained everything to my son. Overall great experience. He can’t wait to go back. How many times do kids say that about the dentist.
Only reason it wasn’t a 5 is because I have to go back to make sure we really love it.