Trinity Business Services

Do not use Trinity! They did a great job on my 2010 taxes, but messed up my 2011 returns. I am still trying to fix them 4 years later after getting slapped with a large bill from the US gov’t and then going back and forth with their office for at least 6 months. They are unprofessional, did not fix what they messed up in the first place. If I could give them 0 stars I would!
I can’t decide what is worse, the fact that they screwed up or the fact that I had to call constantly to finally talk to the accountant about the problem and she never even fixed it!!! Every time I called they said she would call back asap and rarely did.

Do not use. I had the worst experience with this accountant. In my opinion, she is unprofessional and unreliable. Not only did we have to file an extension because of her schedule, but we didn’t actually file until July 20^th. She also told us that she filed earlier than she actually did. We had to call the IRS to find out the truth. And, in the end, she wouldn’t release our documents until we paid her on the spot. She is not a CPA. Be careful.

do not use trinity Business services unless you want to get audited by the IRS. Jackie Geronimo and her staff have a problem with returning phone calls. You get nothing but excuses every time you call when you have a problem. Eight members of my family were using Jackie Geronimo for tax prep over the last few years. Two of my brothers had major problems with the RETURNS that she done for them. Now my one brother is being audited by the IRS for false Claims that Jackie has put on his return. From 2011 to present. She refuses to answer the phone or help with this situation. She did the same thing a year ago to my other brother. Now we will she how she responds in court!!. Don’t né fooled by the letter she gives you with your return saying she will defend you against the IRS!!! Don’t use Trinity business services unless you want to get a call from the IRS!!!