Thomas Pink

Lovely shirts but OMG why on earth do the owners not care to raise the level of service? Why do they hire such indifferent useless associates? I would have bought many more things, and would have been inclined to stop by more often, if the staff was helpful and nice.

My favorite place to shop for shirts.
I always go with a slim fit, and it wraps on my body perfectly.
The shirts are finished with a tailored look that makes it seem like you would spend a lot more than you actually do for them.
You can get a shirt for as low as $ 100 regular price, and go considerably higher.
Great atmosphere, a professional sales staff, and selection of colors, patterns and sizes makes this a great store for your next shirt purchase.

I really disliked the level of customer service offered at this store. Came in with my husband to buy him some shirts. The girl that ended up helping my husband got him a room, but basically didn’t do anything after that. There was a shirt that I liked on display, and I asked if that was available in hubby’s size. The girl just pointed at another section and said, all of the shirts in his size are over there, and walked away. It wasn’t like there was anyone else in the store so I don’t know why she refused to help us find the shirt. Checking out was very robotic, and she just didn’t seem to care that we spent almost $ 300 on two shirts. For the prices this store charges, you would think there would be a higher level of service than Zara, but that wasn’t the case! I was super annoyed. There’s much better service at our local LA store.

In terms of consistency, quality, style, colors and cut, very few places can compete with Thomas Pink. The shirts here are not your ordinary boring, ordinary, pale colors from department stores — these shirts here have some pop.
I usually shop around endlessly among a handful of stores and most times I don’t find what I am looking for but I can usually find something here that is just perfect. I hate finding a shirt that looks great but only to find out it’s a classic cut or modern fit but that’s not the case here.
The only complaint I have is the price tag but if you can shop the sales it can be a bit more manageable. The service is also lacking here but I am pretty self sufficient with most shopping needs but I agree with the other reviewers — if you need some help, don’t expect much here. Stick to the online experience if possible.

I am a big fan, but the service here is downright disappointing. Almost non-​existent. In future ill stick to the online experience & avoid contact with the TP staff at this store, who are not a good reflection of the brand.

If I could give this store 0 stars, I would. I had the worst shopping experience here. I did my research online for ties which were listed for $ 105 on their website. I was excited and headed to the store thinking I’d get tax free because it’s under $ 110 in NYC. When the store manager rang me up, it came out to be a lot more and I was charged taxes. When I mentioned the price difference online, she cuts me off and adamantly says that the prices online and in-​stores are «EXACTLY» the same.
I took her word for it, walked out of the store, but I checked on my phone just to make sure I wasn’t going insane. Of course, they’re listed for $ 105 as I remembered. I went back to the store, showed her my phone and she then tells me that the prices of ties went up the past month and it’s not their fault that the website says something different. She then tells me that the website and the stores are completely separate and she can’t grant me the price of that on the site.
I stand there thinking about what to do because it’s a gift. She then continues on to make unnecessary and RUDE comments.
Store Manager: «Well, you can order it online but shipping will be $ 10 already so it will come out to be the same price.»
Me: «Actually, it would be more than $ 10 savings because I wouldn’t be charged taxes.»
Store Manager: «…» (blank stare)
Store Manager: «who is the gift for?»
Me: «my boyfriend»
Store Manager: «Well…I’ve spend way more on my boyfriend before…»
Me: «…» (did she really just say that???)
Anyway, turns out, online orders are FREE SHIPPING AND TAX FREE. Moral of the story is DO NOT buy things in the store and definitely DO NOT visit this store. I can’t remember the name of the saleswoman, but she has blonde hair and unfriendly face/​attitude.

The thing I love about Thomas Pink is that they have the most outrageous neckties that you can get away with wearing at an investment bank.
I am giving this store 5 stars because my sales associate, Connie, was stellar. I needed three shirts in a rush. She did my measurements, got me my shirts, helped me with ties, and got me out of the store in 15 minutes.
Give this place a shot. I have been shopping at Thomas Pink for a while and love their ties. I have started purchasing their shirts as well and I am surprised by the amount of bad reviews regarding their shirts. They hold up for me just fine.

Here’s the scoop from someone I know in the industry. Thomas Pink is more of a marketing scheme than quality. Charles Thyrwitt offers better quality for less money with way better customer service. I purchased 4 washable shirts recently, after 1 wash, 3 shrunk well below the size it said it was while the 4^th shirt just fell apart at the seams. I asked the associates if it would shrink and they said absolutely not, I guess they don’t bother to learn what kind of material their shirts are made from. Anyway, I tried to exchange it and they refused, shows you that they don’t stand-​by their product either. Don’t get caught up with this place, the lousy customer service, or the prices. Hit up Charles Thyrwitt for better dress shirts in this price range.

I love the shirts and ties here. I disliked the sales associate.
My mom bought me a textured silver tie from here; I loved it, but it had two threads plucked that she had never noticed. Tie was never worn and always in its envelope. Took it to this store, the guy there said he’ll take a look at the tie. He stood there examining the tie, feeling it and touching it more than I ever had, and then after a few minutes of inspection he said «I cannot accept to return to the stock a tie in this condition.» After I told him this is exactly in the condition it was bought, he looked me in the eye and repeated the same thing. I took the tie to another store and they told me they would be absolutely happy to exchange. They pulled out 2 more ties like mine and both had even more damage. Apparently their threaded silk ties are overly delicate and WILL de-​thread quickly and easily — not meant for anyone OCD about keeping their ties looking like perfect.

I concluded my review of Revolution Magazine thusly, «Men, you do not need any other jewelry if you have a good watch.» If you must wear other jewelry, let it be cuff links. If you need shirts for said cuff links, let them be from Thomas Pink.
If it’s your first visit, a friendly staff is on-​hand to guide you through their inventory of wares: Shirts, ties, cufflinks… Most items run between $ 100-​$ 200. Their 7 fold tie goes for $ 180. Cotton socks start at $ 25 while other materials cost up to $ 45.
I visited the 6^th Avenue branch this past Saturday. Although the store is spacious (Especially compared to the TINY Columbus Circle location!), the air indoors was stifling! Outside, the weather was a perfectly sun-​filled 78 degrees.
Although, I left empty-​handed, I will return when the temperature is better adjusted for shopping pleasure. The merchandise is stylish & well presented. Everything is clean & organized.
Oh, & do try the tasty «PINK» candies in the jars by the registers. Yummy!