Therapeutic Inspirations

No no no no no no no! My first visit was okay (Liz?). My second visit, I was hurt so badly that I had to call out sick from work the next day. I felt like the guy (Andy?) really didn’t care. He was so lackadaisical and was treating me and another patient in another room simultaneously so he would give me exercises to do without even watching! When he came back, he did something that severely hurt my back and I screamed. He didn’t even attempt to do anything about it. Then I went in on a Saturday and met with Ali who I found to be quite abrasive and didn’t really listen to all my details. She just simply read the notes from my last two sessions. Now this lady was treating TWO other patients in different rooms simultaneously and I probably spent 10mins collectively with the short intervals over the course of my one hour session, it was horrible. Again, she would give me exercises to do without watching me to make sure I was doing them right since she had other patients to attend to.
This place is very outdated. They have all the basic equipment, but things don’t exactly look clean or inviting. In fact, when you walk in you immediately notice that the sign with their logo above the front desk is a straight up foam board!
I can’t figure out why people like this place? Is it because they’ve never been to a real PT place?
No Bueno.

Really great team here, especially Dominica and Alli! I was recommended by my podiatrist. Also the location is very convenient. I don’t often take the time to leave reviews but I’m feeling so much better after my foot surgery. And you can tell they really actually CARE, which is huge in my book.

Brian is the only physical therapist in the city who I have felt completely confident about. He’s awesome and up to date and savvy. Highly recommend. Especially for athletes and dancers.

wow, what a disaster this place is. I went to the office on 32^nd st. Although Brian, my PT was knowledgable and super nice, the inhibitions of the practice does not allow him to practice at his full potential. first of all, it is like the korean nail salons of physical therapy, you are forced to see the PT at the same time as 2 – 3 other patients, so you don’t get one on one care. For inexperienced people this can be tragic because most people may think their form in executing the exercises are correct meanwhile they are not. so basically you are wasting your time. You need someone to watch you to make sure you are doing the exercises correctly or else you are not getting therapy.
also, i was charged 2 times for one session and when i spoke to the office manager about this she was REALLY unprofessisonal and cut me off and gave me attitude. Ok first of all, where does she get this audacity from when it was one of her staff members that made the mistake to begin with. There are plenty of PT offices out there and i would not waste my time if i were you. This practice obviously has proven to me that they do not care what so ever about my well being but rather my money and my insurance’s money instead. DO NOT GO HERE, YOU WILL REGRET IT! TRY OTHER PLACES FIRST!!!

HORRIBLE! This place is so ghetto. I walked in and the smell of cigarette smoke was so strong it was like walking into a bar in the 90’s. The receptionist was very nice but the place is run down and looks like not equipped with the latest machines. If you have insurance, go somewhere else. If you don’t have insurance, go somewhere else anyway!

I’ve been going to Therapeutic Inspirations on and off for over 10 years, for treatment of various different issues that have ailed me over time. The list has included, from time to time, plantar fascitis, chondromalacia, ankle pain, Morton’s neuroma, and a broken finger. (No, I didn’t have these all at once — thankfully.)
In each case, Ali was my PT person and she was knowledgeable, thorough, and cured what ailed me. She is also a genuinely nice person. Not only is she friendly and pleasant throughout her own physical therapy work, she has also been willing to go above and beyond for me, as the following story illustrates.
The short version of the story is that when my orthopedist’s office dropped the ball during his vacation, Ali was prepared to step in and have my MRI results (shoulder fracture) looked at by an orthopedist she knows so that I could get an opinion about the significance of the results before my own doctor returned from vacation.
The longer version of the story is that earlier this week, I fell and yesterday I got an x-​ray and MRI of my shoulder. The xray was done at my orthopedist’s s office and the doctor didn’t see any injury, but referred me for the MRI just to be sure. He then left on vacation before I had the MRI. My follow-​up appointment with him is next Thursday, after he gets back from vacation.
I had the MRI test done last night and received the report this morning from the radiology office — which indicated that I had a fractured shoulder among other things. When I called the orthopedist’s office to see if I could talk to a covering doctor and find out if I should do something before next week in response to the finding of a broken bone, the staffer I initially talked with was dismissive. She said there was no covering doctor and basically said I was on my own to call some other doctor to see what I should do and she gave me the names and numbers for four doctors but said she had no idea if they took my insurance. I called back the orthopedist’s office a little while later and got a more sympathetic staffer who agreed to try to reach out to my doctor during his vacation, but time passed, the office closed, and no one contacted me.
While I was trying to figure out how to proceed, it occurred to me to call Ali who immediately offered to have an orthopedist she knew take a look at my MRI report and tell me what he thought of it. And she even was prepared to arrange to have a doctor look at the data CD from my MRI tomorrow morning to assess the results more thoroughly. As it turned out, I didn’t need to follow up through Ali because the second staffer I talked with at my own orthopedist’s office did ultimately reach my orthopedist who just called me tonight from his vacation and told me what I needed to know.
The bottom line as far as Ali goes is that there isn’t anyone I’d rather see for PT and she’s a great person too.

A surgeon’s eyes lit up with dollar signs when he saw my limited right arm/​shoulder range of motion, but thanks to Ali’s PT, no surgery needed and I’m almost back to full use of my dominant side! Phew! My husband is likewise avoiding foot tendon surgery thru PT here, and she had worked her magic with both my adult kids with knee and wrist injuries. I was skeptical but now am a 100% convert. Don’t go anywhere else.

I’ve been coming here for PT for about 4 months now. Brian Lau is a great physical therapist with a lot of knowledge. He got me running again despite the torn ligaments in my ankle.
The reason for the 2 star rating is strictly due to management who runs this place. They absolutely do not understand their patients. They charge a $ 50 fee for cancelling an appointment despite how sick you are or what the weather is like outside. It’s like they’re robots and have no empathy. Despite not completing my PT program, I will be looking elsewhere for PT so I don’t have to experience the stress of these mandatory PT appointments.
For anyone that has to come to Therapeutic Inspirations due to location, convenience, etc I would highly recommend you request Brian as your PT. Other than that, if you can avoid this place, I definitely would.

I came here for a couple of months after ignoring a bad ankle sprain that took way too long to heel. After finally being reasonable I spoke with my podiatrist who recommended that I do PT to help the recovery process. I worked with Erwin who is extremely knowledgeable, helpful, and was patient with me. He helped my muscles «re-​learn» how to move naturally. He was always ready and I never had to wait more than a a couple of minutes to start my session.
I was very pleased with Erwin and the rest of the staff at TI. They were all kind and welcoming and I’d recommend them to anyone that needs PT.

I’m still undergoing treatment here on my foot. After suffering with pain for months and being shuffled around, I was finally referred here by my doctor. Thank goodness. I’m currently working with Peter on my Plantar fasciitis issue. He’s extremely knowledgeable, professional, and very personable. I’m definitely making progress. I highly recommend him!

This place isn’t for me. I went here for a month before moving on.
This was my third PT, all for different injuries. My first moved to California, my insurance dropped the office where my second one worked, and this one is geographically convenient.
In my consult, I made it clear that I had this injury before in the other foot, and I talked about the treatment that helped heal it the first time. I also made it clear that I do Crossfit, which is a very aggressive workout program, widely regarded as reckless and dangerous. I’ve been doing it for 2 years and I love it, but this injury was from running, not from Crossfit.
I felt like the treatment I received was what is «normally done for people who get this injury,» not what should be done for my version of this injury.
Asking me to do 3 sets of 10 squats when I did 250 at the gym that morning, or I did 20 with 130 pounds on my back, seems… ridiculous.
It also seemed weird that the treatment selected for my foot was not the one that worked previously when I had an injury on my other foot. We did try that successful treatment after walking became more painful from the new treatment. But at that point, I was already annoyed about having new and sharper foot pains from the session I had just before leaving for vacation.
I really hated the treatment selected (not the exercises), as it would leave my eyes watering from pain and my leg covered in bruises, which was really unfortunate for the last 4 weeks of the summer. I also would have appreciated some warning that this was something that could happen. But when I went back with the bruises, we didn’t treat that area again.
I go to the gym 3 – 5 times a week and I lift heavy weights and I do intense workouts. I need my PT to consider that in the package of helping me heal.
I think this place would be great for you if you enjoy light lifting for lots of reps or cardio, machines or yoga. Or if you’re sedentary. The people are nice.

Been working with Brian C and Brian M on my foot/​ankle issues after a fracture and a torn ligament. They are both great and knowledgeable. And I might add, I thought I would never say this but I am so looking forward to wearing a pair of high heels after an extended time wearing only my new balance running shoes.

I have had limited experience doing physical therapy but when I herniated two discs in my back I had no choice but to do more than sit on the couch and hope it would feel better. I have been working with Bryan, Brian and Irwin and after only a few weeks of doing sessions I feel 100% better. Instead of being miserable and depressed at work, unable to sit in my chair and not able to walk more than a few blocks without discomfort, I actually feel better than before the injury.
The guys keep the atmosphere loose and light while keeping you focused and constantly evaluating your body and your injury to tailor the therapeutic exercises for your problem. They are truly concerned with «fixing» you and will try different treatments to fix a particular problem you are having that day as well as give more general exercises to stabilize your injury. I am really grateful to these guys who are professionals in every sense.

I’ve been working with Brian C. for a few weeks now on a rotator cuff issue, and could not recommend him more highly. While he’s technically really good at what he does — he obviously knows his stuff — I am equally impressed by (and appreciative of) his attentiveness, level of engagement, support, etc. He knows just how far to push when you struggle with the exercises and is genuinely concerned in tracking your progress. He’s friendly and patient even when correcting you for the 100^th time about the same wrong move you’re doing. Most of all, he’s effective. I’m amazed at how much better my mobility and strength are today vs. when I started. Recommend him highly!

I’m undergoing treatment for a pesky sports injury that is RUINING MY MOOD!!! Luckily I was referred to TI for treatment and I am on the road to recovery because if I can’t start running again soon, I am going to have a serious sense of humour failure
*deep calming breaths*
I am very pleased with the service and my injury is healing up nicely. I have had two therapists, Brian and Swarti, both of whom have been professional and friendly.
They took time to explain the purpose of the exercises and how the exercises and stretches help you to get better, even going the extra mile to print out an article on my injury, so I could better understand what caused it and how long it would take to heal.
Sometimes they seem a little overbooked and busy and I have had to wait a bit, but otherwise an all round good experience!

The physical therapy itself is great but their billing process was a little weird. They wanted me to pay for part of a deductible up front which was not necessary, they were very insistent until I called my insurance company in the waiting room… then they backed down.

I treated with Ali last summer for an ankle injury. This place is great! The service I received was much more than I expected. Ali is very attentive and runs a great business. She makes sure to take an interest you as a person which makes the whole process so much easier. It felt like I was going to see a friend when I had my appointments and missed her once my treatment was complete but alas my ankle was no longer in need of therapy. Thank you Ali!