The Wagging Tail

I took my previous dog to the Wagging Tail for almost his entire life, from puppyhood until old age — until he passed away at age 17. Most of the staff took care of him throughout the duration of his life (Coco, Poly, Ray and Felix — and later, CJ, Jonathan and others) and Laverne groomed and bathed him. He also went to Water4Dogs for swimming, and later in life, water therapy, and to Worth Street Vet upstairs for vet care. Having both nearby were a lifesaver. When he was old and sick, everyone took care of him as if he was their own dog, from cleaning up after him, diapering, carrying him when he couldn’t walk and making sure he was eating. They came with me when I had to put him to sleep and shared tears over the loss. I challenge you to find a facility with such hands-​on owners (Keith, Jeannie and Keith’s parents) and such a long-​serving and caring staff.
Now that I have a new dog, we’re back at the Tail with the same level of service and care. My dog made it her second home very quickly and comfortably. :)

After leaving the vet with Lalah I visited waggingtail. My visit was amazing and the staff as well. Lalah was given a treatment along with telling and showing me what is needed before Lalah’s first real visit.

My dog is 8 years old and has been going to Wagging Tail since he was 10 weeks old. I absolutely love this place. The staff treats my dog like he is their own, and when he sees them he runs to them (and frantically wags his tail). It is the only place I will get my baby a grooming session, and between Paulie and Lavern, his hair always looks beautiful. (I get compliments on his long and gorgeous blow outs).
The staff is great – plays with the dogs, cuddles with them, gives treats. They are such good hearted people, and it shows!
The delivery service is fantastic. They will pick up/​drop off Scout without my worrying. Every driver is exceptional!!! I’ve gone on ten day vacations and not worried at all. Furthermore, where MANY dog day cares say they have an overnight person at the place, The Tail truly does.
Finally, owner Keith keeps his staff forever. This team has been in place since my dog started there, which speaks volumes. They are «family» and I thank my lucky stars to have such a reliable team for my dog!!!

We started taking our dog to Wagging Tail after she was mistreated at another doggy daycare here in the city. Having had a bad experience elsewhere, I was super paranoid about taking her to the Wagging Tail.
When I first walked in the door I felt… even more nervous. The interior of the place looks sort of like a prison. The door staff are a little rough around the edges. But… as I’d learned from our last dog daycare (where the interior looked like a JCREW for dogs ad), looks can be deceiving.
Our dog absolutely loves the Wagging Tail. When we go to pick her up she is so bouncy and licking every person in sight. She seems tired too, as if she’s played all day. And the staff are wonderful and all remember her name and tell us about her day as if she were their own. We’ve also talked to several other owners and many of them have been going to the Wagging Tail for years and wholeheartedly recommend it.
If you have a large sized dog, Wagging Tail is also a great place for your pet. In the ‘large’ pet run, our dog is one of the smaller animals and she is 50 lbs. I’m quite happy about this, because previously she was with much smaller dogs and I was always worried that she would injure them while playing. If you do have a large dog as we do, there’s no need to feel they will be the loner in the corner.

This place is great, and our puppy loves it here!
Our puppy, Apollo, was a 9 week old Terrier Mix at the time who wasn’t allowed at a lot of Day Cares because his vaccinations were currently not complete. The Wagging Tail said they can take him, but unfortunately would have to be in isolation, which we were ok with at the moment because we needed him somewhere while we were at work all day. But even in isolation, he was well watched and taken care of.
They loved him so much there, that they were excited when his vaccinations were complete and finally able to join the dog run and play with the other dogs, which he LOVED and had a great time everytime he’s there. They love playing with him, and always have his best interest in mind.
The dog run for his size dog is a huge rectangular room which runs parallel to the big dog run, I would say about 10 – 12′ wide and about 30′ long? My perception of measurements is pretty bad, but it’s huge and the biggest we’ve seen as far as day cares we’ve looked at. There are always about a dozen dogs in there when Apollo goes in, and there’s so much room for him to run around and play with others.
What I love most are the super early and late hours. Plus the dog cams that let you watch your dog from your computer or phone while you’re at work. When I often watch, the dogs are always being watched and there’s always someone in there playing with them or cleaning up after them.
The staff is great, I wished I knew all their names; I do know Rey who’s really nice and cool. And Winnie and Jorge at the front desk are very nice and friendly.
We love it there, and our puppy has been going thre for the last 4 weeks so far and loves it, and we have no major complaints.
We highly recommend it here!

I have been taking my little chihuahua Bradley here for the past few years for day care and boarding. I have been consistently thrilled with the care he is given. I do not easily trust the care of my little guy to many but I am always confident leaving him with the wonderful Wagging Tail staff. Brad is always excited to arrive at the Wagging Tail and happy and tuckered out when I get him back home. Thank you guys for a consistently wonderful experience :)

We were really fortunate to find Wagging Tail and have been using it for years. We love that they provide both daycare and boarding services — it’s a very convenient single location for all our needs. The staff are great and very accommodating, and the price absolutely can’t be beat — we were paying half the amount for a one hour walk, and now for a little more we can leave her for an entire day, they feed her both meals, and we know she’s not bored out of her mind staring at the paint peel. It’s been really good for socialization, too — she gets much more used to different and strange dogs.
We also started using the Worth Street vet upstairs, which I don’t think is connected but it makes things SUPER easy for us. If our dog needs a vaccination or some other basic treatment that we don’t need to be there for, we can just drop her off for the day, the vet will come down and pick her up, and then bring her back.
Our dog hasn’t needed to go as much as she gets older (she mostly just wants to sleep all day), but I think for puppies especially, this place is a lifesaver. And we continue to use Wagging Tail for boarding — a great bonus is the streaming video service, so you can check in and see how your dog is doing live!

I have been going to Laverne with my cavaliers for grooming for 12 years, She is so caring and understanding with my dogs, treats them as her own. She is such a great personality too

My very energetic 5year old dog LOVES to go to Wagging Tail. he knows the words doggie day care and when I walk him there I have a hard time controlling as he strains to get there faster. The staff really cares about the dogs;you can tell they are animal lovers. He comes home exhausted and very happy.
No complaints from either of us!

People! Do you know what really happens when you leave your dog here? I brought my dog there for a first grooming. This place in in a small, windowless space on the second floor. As I walked in, there was an unpleasant guy in a tiny dark room crammed with barking dogs and he was screaming at them! He obviously isn’t a dog trainer or lover. It was stressful and unpleasant. I asked the guy receptionist and he told me that was doggy daycare. Is THAT what you want for your dog? When I suggested that high pitched yelling wasn’t the answer the receptionist snarled at me and said, «How many dogs do you have?» And this is the guy who greets the public! It is obvious this is a low quality place with no standards for its employees. I never got to the grooming area. I high tailed it out of there. Those who leave their dogs here don’t care about their animals — or they are turning a blind eye. This place should have its license revoked.

I took my Italian Greyhound 9 month old puppy, Chase, to the Wagging Tail for 3 days, 2 nights and it was a great experience for Chase and me! I saw him on their video cam that he was interacting and playing with all of the other dogs! I called once because I couldn’t find Chase on the video camera and the friendly staff went out of their way to point out Chase on the camera! Chase was sitting on the lap of the woman watching over the dogs. They gave him the kind of attention I do at home! I can’t wait to take Chase back to the Wagging Tail!

I’ve been using The Wagging Tail for many years. They have taken excellent care of my last three dogs, and I always feel confident that my dog is safe and sound and in good hands there. It’s great, of course, that I can check in on my dog by the web cam while I’m away.

They are awesome! I used to take my dog to Newburgh to stay on a farm, and you think that a dog would be happier there. But no! It is like going home. They must have many dog whisperers there!

I have been bringing my dog here for the past couple of months. Lets say my little dog has a lot of energy… when he comes home I know he has had a long day of playing and exercise. Staff is friendly and helpful.

My two dogs have started going there within the last couple of months. I found good online reviews about the place, and after «interviewing’ their staff on the phone, felt confident that they were caring, professional and experienced. Most of the staff had been there a considerable length of time, and they’ve always been extremely helpful towards us.
I like that there is a very competant veterinarian a floor above, as my guys are getting old. I also like that there is a doggie-​cam so you can watch your dog (s) from anywhere in the world. They’ve always given my dogs their medication and treats — they’ve been quiet diligent about that. Lastly, I love their dog washing services. I don’t know how they manage it, but my guys come back glossy, soft and not smelling — this lasts for weeks. It’s so much better than my own attempts at dog baths, where I’ve never managed their level of softness, and the dog smell comes back in a few days!
My guys are happy to go there and are usually tired out for a day when they get back.
Thank you Jorge & the rest of the crew at The Wagging Tail Doggie Day Care.

Great place ! My dog was happy.

We have been taking our dog Smiley to the Wagging Tail for 2 years. She has stayed for periods of 1 – 5 nights, and usually goes once a weekend so that we have a solid day off, and Smiley gets to play with her friends.
You have never seen such excitement. From the moment we start to pack her food and pill pockets of meds (she is old, has Cushing’s disease, and needs prescription diet) she can barely contain herself.
She literally prances there, and starts to howl and bark and wag her tail in un contained excitement as soon as we get in the building.
Yes, it’s below ground level, but the facility is huge, clean, and staffed with a wonderful group of caring folks who love our dog as much as we do.
Special shout out to Jorge and Ray!
She has baths there, including mani/​pedi, ear cleaning, and anal gland secretion.
And she sleeps like a puppy after a stay at the Tail.
We love the Wagging Tail!

If you love your dog, do NOT send them here.
I just picked up my dog after a 6 day stay at The Wagging Tail. First of all, if you know you’re broadcasting the play area on a webcam, you might want to actually do your job since people are watching. I checked in a few times, and witnessed a dog eat the feces of another dog, while the attendant stood there and texted. Other times, as they mop up a mess, multiple dogs will run to lick up the liquid they’ve just left all over the floor. I can’t imagine what chemicals might have been in there, in addition to the obvious dog urine.
However, all of that pales in comparison to the shocking condition of my poor dog when I came to pick him up. My very healthy dog now has his bones sticking out from every possible view… I don’t think they fed him the entire stay (which was specifically the one thing that I asked that they do… to please make sure that he ate enough). When I came home and weighed the poor thing, he had lost 7 lbs for over 20% of his body weight in 6 DAYS. His paws are also red and tender, so much so that he won’t let me touch them. On top of that, he was filthy, matted beyond belief, and whimpered uncontrollably the entire way home.
My dog has been boarded at many other places before with no issue whatsoever. I tried the wagging tail on recommendation from people in my apartment building, but I have no idea where the positive reviews could’ve come from.

The entire staff at The Wagging Tail are a dream come true. The level of professionalism and the heartfelt sense of commitment to each dog in their care is unmatched. The team recently went above and beyond to take care of my dog Daniel while I was stranded overseas during Hurricane Sandy — which meant so much to me.
Daniel LOVES coming to TWT– some evenings (most) he does not want to leave!
I would not trust Daniel in any other facility in the city. If you are a pet owner and committed to their well being I highly suggest you pay a visit to The Wagging Tail and meet the wonderful management and staff — you and your dog will not be disappointed!

Brought my pup to my usual groomer to get his hair fixed because I couldn’t take it anymore. Everyone in the shop, including other customers were stunned by the awful haircut my dog had received from Wagging Tail. His hair was so sloppy, scissor marks everywhere, uneven puffs of hair in some places and then completely shaved spots in other areas. His head hair was cut significantly shorter than the rest of his body and she tried giving him a poodle pointy snout instead of the cute teddy bear look he has always had. What was she thinking? So infuriating.