The Shade Store

They have great fabrics, however they only provide shades and nothing else. You must coordinate with installers and any other resources if necessary. I decided to go to a company that provided not only the shades but the installation. Saved me a crap load of time.

The team tried to resolve my issues (at a cost of $ 500) and frankly the problem got worse. I now have a blackout blind that lets in way more light than my old (way cheaper) blind having followed all the conflicting advice I was given and, of course had to find my own installer given the fact the people they sent have no insurance (which is crazy for a group operating in New York City). Avoid at all costs before you lose money!

My experience at The Shade Store started when a friend of mine suggested I go their for my renovation project and to select new shades. I ended up going to the Soho Store and met Natasha my sales person. She was simple great from the moment we chatted about my project. She helped me select numerous samples to take home and past on my windows, even though I had moved out of my apt. for the renovation. From the beginning I was not sure what I wanted but Natasha helped me go through a number of samples and styles until we narrowed down the list to just a few. I had three sets of 3 windows to work on and ended up with a spectacular look that is great. I can see through them with my beautiful panoramic views of the city and it looks wonderful. I’m so happy that I met Natasha and The Shade Store. I couldn’t be more pleased. I even took pictures back to the store to show everyone there how it looks. Thank you very much for being patient and so very helpful. You guys are the best.

I ordered roller shades from the Shade Store last year for five rooms and was extremely impressed at the quality of the service and product. I loved the selection experience too — browsing the catalogue and receiving samples. The glue that made the experience really enjoyable was MaryAnn. She answered questions, looked at pictures I sent her, gave me advice, and prepared my quotes. The entire process of selecting and purchasing the shades was as satisfying and successful in terms of results as shopping in an actual store. I just ordered shades for a large family room and can’t wait to get them. Thank you to MaryAnn, and the Shade Store for running a great business.

What a pleasure this experience with the Shade Store has been. I have to especially thank Elizabeth who worked with me and my budget throughout the whole process, great customer service. I have ordered a pair of roller shades and I am awaiting their arrival but I am sure the result will be awesome!

Aside from the beautiful shades & drapes– of which they have many– Bob Pierce makes the whole experience fun & pleasurable. I love the look of the shade store. Especially all of their modern & contemporary items but what sets the Shade store apart from the rest is Bob. He has great taste, is extremely knowledgeable, and is willing to spend countless time (even on new years eve i might add) assisting you in finding the perfect match for your home. He is my go-​to guy and I can always count on him to be polite, prompt and helpful. Shade store– don’t ever let him go! Without his tenacity & charm I don’t know that we would have ended up purchasing our roman shades with the shade store.

Bob Piece was the rep who helped me during my visit. He was as friendly and helpful as it is possible to be, in my opinion. He efficiently helped me with all questions, gave me great information, sent me a comprehensive quote by email and followed up to make sure I had gotten all the information I needed. Terrific experience throughout. Also a very nicely laid out store that allowed Bob to efficiently show me all the shade options and implications of things like inside mount versus outside mount, strings versus ribbons, etc.
Great store, but Bob really made my experience excellent. Thanks, Bob!