The Roger

This review is for the «restaurant» on the mezzanine level when you enter the hotel. This is probably one of the worst places to eat in NYC. My wife and I walked in for a Saturday brunch. It was a typical small breakfast buffet that you see in most hotels. Except that it was probably the worst food you could eat. The sausages were burnt on the sides, I asked for coffee and was given coffee that was bitter and cold, that i sent back twice! The server kept putting cold milk on top of hot coffee. When I told him the coffee was cold, he offered to heat the cup! Heat the milk before you pour it into the cup! When I finally did get a hot cup, it was too bitter! The sausages is another story! They cut them into halves, and were burnt from the sides. When i told the manager he said we do that to cook them properly. There were 3 things you could eat on the buffet! They must think people eating there are idiots, if they can get away with giving that sort of explanation and service. This place lacked any logic of being considered a restaurant. And on top of everything, I was charged $ 40 per head for eating garbage! Do not go there!

A boutique hotel with a lovely spirit. Conveniently located near the Fifth Abe., staffs are very nice and service is very thorough. I’ll probably stay here whenever I’m in NYC again.

I love this hotel. Its gorgeous inside and the staff is incredible. The location along Madison Ave in Midtown made it extremely convenient for all my meetings and visits to Pier 94. The rooms are good sized (for NYC rooms) and the furnishings are up to date, in good condition. Did I mention the staff? They are SO helpful and friendly.
The reason for the 3 stars is two-​fold. I’m absolutely not a fan of hidden fees. I’d much rather a hotel post the actual price of the room rather than slap me with a «resort fee» of $ 28 a day upon checkout for things like wi-​fi, complimentary drinks (which we were never offered) and some other facilities that didn’t appear to exist. I was even more floored when this fee didn’t even include coffee… that was an extra $ 4.99 per cup! Bottled water, $ 7. Yes, its New York. I get that. However I’ve stayed in other hotels that don’t do this and they will get my repeat business.
Second, the room walls are paper thin. I had two girls staying in the room next to mine and got to hear all about one of their recent breaks up at 12am. Through the wall. I’m not exaggerating when I say it felt like we were sharing a room with them. It was disappointing considering I was there on business and had to be up super early the next morning. There was nothing to call the front desk and complain about, they were merely having a conversation in their room. The walls were just that thin.
Get rid of the resort fees guys. Its not competitive or attractive to customers. It also seems to be a common theme of dissatisfaction on Unilocal and other review sites.

lost a star for a $ 28/​nt service fee which I simply cannot understand with so few facilities. I know this is a boutiquey nyc thing but that’s a high fee for a little hotel.
Otherwise, great staff, very well appointed lobby, nice sized rooms for nyc. Location couldn’t be more perfect (just north of flatiron, just east of K-​town, just west of the heart of midtown, a block south and west of 6 train on 33^rd).
Check in on Unilocal for your free cocktail in the lounge!

The hotel is nice, pretty lobby and good size rooms. I would probably stay again if it wasnt for the personal hotel fees.
This is my 3^rd time staying at this hotel and all 3 times the blow dryers were broken, the irons were missing pieces, the complimentary drink at check-​in is never offered, the
genius of a late check out is not true (hotel says they cannot accommodate and likely never will). things like this. The hotel just lacks the luxury aspect. its hard to explain.
What bothered me the most are all the hidden fees. They charge a maintenance fee or $ 30 per night (this is not a tax or resort type fee or any of the normal hotel fees). When i asked what the fee was they said «things like wifi». They also charge a $ 10 service fee for room service orders. I stayed for 4 days and paid a total of $ 160.00 in just fees (30 per night mant/​general fee and 10 per night for breakfast delivery service fee). This alone, i will never stay at the hotel again

Great hotel. Good location, large room for the money and location, friendly staff. I was sad we only had one night here. I wish I could stay longer.
Highly reccomended!

My new favorite hotel for business trips in NY! Such a great location– very walkable, never a problem hailing a cab within minutes and super quiet at night.
Not to mention, the hotel itself is very well decorated, clean, spacious enough and the service is great.
I am so happy I discovered this hotel and will definitely be back soon!
Also, if you’re looking for a great place to grab a healthy breakfast or lunch, go next door to Blank Slate– it’s absolutely delicious and a much better value than the hotel «restaurant».

I really like this boutique hotel. It’s cute, reminds me of this awesome place I stayed in Rome. It has a very cozy, serene feel to it. Staff is so sweet. Rooms are beautiful, and functional. Good amount of space. Good amenities. Bigelow bath products, rooms look brand new. The place is mint. I especially enjoyed breakfast, so much selection lots of good stuff.

This place is amazing. Let’s be real. From well-​designed spaces to a staff that is dedicated to helping make your stay special, stay here.

We stayed at the Roger on the second half of our 4 day family trip in Manhattan and we all really liked it! We stayed on the 11^th floor and could see the tip of the Empire State Building from our room. Even though there was only 1 window, we had a good view of the adjacent buildings and the street!
The lobby is gorgeous and well put together!
The location of the hotel is VERY ideal. I wasn’t very much aware of the location when I booked it but we soon realized when we checked in that it was so close to 5^th avenue. I would say it has a great location and it very convinient.
Overall, we had a great stay at the Roger!

Booked this hotel with the hotel tonight app and got it for $ 232 with tax. However, upon check in we owed another $ 26 fee. I knew we’d owe extra, but when I went on their website later, we could book the next weekend for not much more. Not really worth booking through the discount app.
The hotel itself was really nice. Definitely more cozy and boutique-​y. We had a king bed and it was super comfortable. The bathroom was definitely very cramped. I’m not sure how to compare it to other NYC hotels because the only other place I’ve stayed is the Waldorf and that was huge. It’s in a great location. We went over to the rooftop bar on 250 fifth which was a short walk and that had awesome views.
I’m giving this hotel 2 stars because you can literally hear EVERYTHING. The room next door was awake at 6 am and would not shut up. The night before we heard doors slamming and people talking in the hallway around 1 am. I would never stay here again for that reason.

The Roger hotel is located near the Flatiron district and was a great location for us. Madison Square Park, Union Square, Chelsea and Washington Square Park and the Village were all easy walks.
The lobby of the Roger is beautiful and open with high ceilings and herringbone pattern wood floors. It is modern, clean and chic. We were given a room on the 9^th floor and the room itself was spotless. We had a superior double bed room and myself, my wife and daughter found to be fairly spacious, especially for NYC. We didn’t have a lot of luggage but still the room was a decent size. The beds and linens were very comfortable and the room had a lot of nice details and class. The room has a very nice large flat screen TV mounted on the wall. The bathroom was not huge but also very nice, modern and with nice fixtures.
We found the lighting a little dim at times with the recessed lights but that was minor. I was worried about a few reviews I read stating that the walls were thin. At one point heard some conversation from seeping in the hallway but that was only brief and minimal. On the whole it was not an issue.
We were there only one day so we did not use the gym or restaurant. The Roger validated my parking for a very reasonable reduced rate of $ 30.00 at a garage just 3 blocks away. The staff was super friendly, polite and helpful. We have stayed in a few boutique hotels in NYC now and the Roger is probably our favorite.
We paid about $ 250.00 on as Saturday night, which isn’t too bad for this type of room in NYC. NYC is the Emerald City these days. With the taxes and the $ 20.00 service fee the total for our stay was over $ 300.00.
I would recommend this hotel.

Great location, friendly staff and comfortable room. Soft sheets and comfy bed, also very quiet up on 10^th floor. Love the shower!

Very pleased. Boutique style hotel that doesn’t try too hard. Great confortable quiet rooms with air conditioning that really keeps u cold if u like! (I do) staff accomodating. Great location. Very pleased. Great find

This hotel was the final stop on a 2-​wk business trip for my final few holiday days in NYC. It was a mystery Hotwire deal so I wasn’t sure what to expect. The hotel is really gorgeous, the room was spacious and bed comfy and clean. I loved it! The only thing that would have made it better was coffee in the room — that was noticeably missed!
Also, I arrived at the airport (10min ago, writing this now!) and realised I left my passport in the room. They have put it in a cab and brought it to me! What service!
Great location too and I walked everywhere, Port Authority, union square, 5^th avenue shopping. Great spot.

The penthouse rooms are very small. I think the photos are very misleading. Besides that it has what every luxury hotel in NYC has for its amenities.
The terrace is the highlight of the room.

ROGER THAt! Hotel was legit as shit. $ 237 via
for a Saturday night is fine by me. Good location. Awesome little lobby with velvet couches which you know I sat on and enjoyed my free cocktail which I acquired from checking in on Unilocal ( Unilocal, I love you)… Our room was about 300 sq ft which was fine for what we needed … A place to crash after a long day and night filled with drinking. Only downside is the tiny bAthroom but it was tolerable. I liked that you needed your key card to use in the elevator after a certain time at night. I would recommend this place especially if you are looking for the not so loud and obnoxious time square. A lot of good food places and bars with in walking distance. I really enjoyed my stay here

My extremely last minute reservation was accommodated perfectly. The room came up to $ 261 for a 1 night stay. My only complaint was the shower since it had no door lol
This hotel is located near some great bars and clubs for night life.

I booked here so I could get a restful night of sleep & requested a feather free room which delayed my check in for a couple of hours. When I got back to the room after dinner (10 pm) they had only changed the pillows not the duvet.
I came back in at 10:30 & the room was sweltering at 75 degrees. I turned on the air & went for a walk. Still 74 degrees. I call the front desk & they couldn’t help & suggested I open the window. It was very loud. I didn’t sleep a wink all night & someone barges into my room without knocking at 7 am sticks his head in & leaves.
I should have stayed at the best western.
Also the $ 24 brunch is worse than going to the bodega down the street. ½ the food was out & the eggs were cold but I still got my full bill.
EDITED: Changed from 1 to 3
Upon check out I the lady at the front desk removed the breakfast charge and comped the service fee, etc. She also told me they have a 24 hour person who should have fixed the AC. It doesn’t change the fact that I didn’t sleep but it was a nice gesture.

This is one of the best hotels that I have stayed at they have everything in the rooms and even provide you an umbrella, just don’t take that baby home since theyll charge you around $ 30 for that thing. The hotel is upscale and has a luxurious touch to it. The uniforms of all the doormen and the front desk people are professional and cute (hint: the blue polka dot bow tie). They are all nice and welcoming.
The hotel is located on Madison Ave and it doesnt really get quiet at night since people never seem to actually sleep in New York City. There are always friendly doorman to greet you when you leave and when you come back. The staff is super friendly and accomodating. It is just like any other hotel they have really nice decorations in the rooms as well as the lobby which makes me appreciative of being in my room at times!
This hotel is conveniently located in a Manhattan area that is minutes away from Chinatown, Koreatown (literally a 5 minute walk), Times Square and even where my heart belongs: St. Marks Place. It is worth the price because you save time when you are trying to get to places from your hotel. It is conveniently located just outside the heartstrings of popular cities and tourist destinations.
The only thing that kept slipping my mind was when using the elevator you have to use your room key, of course for security reasons, but I kept forgetting it. ! Definitlely recommend this hotel to anyone staying in Manhattan as I will be back!