The Red Door

I had THE MOST INCREDIBLE haircut by Gaby Garcia today!!! I’ve been to several salons in my 7 years of living in Manhattan and never have I walked away from a haircut feeling like a stylist understood me as much as Gaby did! Gaby helped realize the exact vision I’ve had for my hair and her enthusiasm and positive energy got me so excited for a change. With impeccable attention to detail and fantastic skill, Gaby transformed by super long, grown out hair into a layered masterpiece, perfect for my laid back, wash and air-​dry routine, and exactly like that Victoria Secret runway hair I’ve always dreamt of. Can’t wait to go back in a couple months for a trim to keep this style fresh!

I like this location better then the 5^th ave.
I am a regular customer for facials with Ethiopia. She’s super nice and really listens to what you need. I suffer from hormonal acne. I get the clarifying facial. Extractions hurt but she is by far the best. My skin will completely clear up in 2 days after. We both have seen a huge improvement in my acne and just my skins texture in general. I have stopped going to the dermatologist since I have been seeing results from a more natural approach. Only thing I will say is they need to get better shoes. Their shoes are quite uncomfortable.

Amazing — I went to Gaby Garcia for a haircut and it was the best haircut I ever got. If you have long/​layered/​thick hair, she’s your girl. She knows exactly what she’s doing and the grow-​out was great.
Definitely worth the price and great to find a salon in the city that’s worth being loyal to

the red door contacted me and were very accommodating. I suggested they just let the customer know if they are being booked with a top stylist and the blow dry price would change. I am very pleased with their courteous customer service and will return

I had an amazing haircut with Gaby last week and I am loving it more and more everyday! She spent a lot of time during the consultation figuring out what I wanted and how to achieve the look! It’s amazing when hair stylists listen to their clients instead of going off and doing their own thing. Gaby explained what techniques she would be using and what she thought would be best for me. Because she spent a lot of time doing the consultation, my haircut turned out better than I ever could expected! I can honestly say it was one of the best cuts I have ever received! If you are looking for a hair stylist I highly recommended Gaby.
In terms of the actually salon, all the staff members are so friendly and accommodating. Alexis washed my hair and she did an excellent job.
I cannot say more great things about their hair salon amenities. If you are in the market for a new hair salon, check this place out!

Way overpriced ((90.00 for microdermabrasion… are u kidding me??) and love the upsell. I was actually told by my aesthetician that although I was getting the signature facial. there was no point unless I did collagen and the $ 90.00 microdermabrasion blast. an extra $ 110.00. Incredible! these people are crooks.
Its a lovely, clean spa but guess what? we are paying for all the amenities. My signature massage was no better than the asian spa on my corner for half the price.

I live right across the street from Red Door and come here for absolutely everything– expensive but worth it. Deborah is an absolute MASTER at waxing, I don’t trust anyone else with my brows & brazilian I’ve been coming to her for almost 2 years now. Sarah does an ureal job on my hair and the glycolic keratin treatment changed my life.

I took advantage of the Spa week facial with my favorite esthetician Janet. My treatment was well needed and overdue. I had a great experience and Janet made me feel so relaxed that I wish I could stay. It was a great get away. After my facial my skin felt smooth and I was glowing.
Janet is just the best. I rate her a #10. I had excellent service.

A mechanical, run of the mill massage at high end prices.
I decided after a stressful weekend to get a deep tissue massage for 80 mins.
I was able to get an appointment the same day which was great. The operator was pleasant, explained everything, and accommodating.
When I arrived we went to the basement where I checked in. It was what you would expect from a red door spa. Clean pleasant and friendly.
The changing room had a bank of lockers where you pick your combination. They had a shower and a bathroom. (Surprisingly no sauna or steam room).
Jose was my masseuse. He was very kind and accommodating. I asked Jose to focus on my back and legs. He agreed and I was on the table awaiting expert hands.
Red door spa is known for being a high end place. Catering to their customers needs. That is why you pay a premium to go here.
The massage was mechanical. Jose didn’t focus on the areas I asked for. It was a standard massage that I felt that everyone got. No focus on the problem areas and no real attention to the tight muscles. The massage I received wasn’t «deep tissue» or the way I wanted it.
I expect that for $ 230 for the deep 80 min deep tissue massage that it should be excellent. This is why I gave 2 stars. It wasn’t exceptional. It was mediocre. But the value I received for the massage wasn’t worth the $ 230.
I do not fault the masseuse. I just think this is indicative of the system.
As a customer I felt taken advantage of.
There are many other excellent massage spa’s in Manhattan which are much better than this one.
I will not be going back

SO! After being verbally attacked twice by the same guy in the SI Ferry and R train, I went to the nearest park to break down, a friend told me to go home and take a bath bomb. But my stomach was feeling pretty bad and I was still shaken up and I did not feel like going straight home. So I decided to treat myself to a massage to feel better. Now, I’ve only been to Red door to buy the products, never had the services. So I called around 1:30 and was able to schedule an appointment for a massage at 2:00. Now, this was my first experience with getting a massage! Everything went great had a massage on time, no need to wait extra. The interior was beautiful. They had a changing room, shower, bathroom. The changing room had combs, lotion, mouth wash, cotton swabs, hair blow dryer, cotton, and a shaver. After the changing room, I went into the waiting area. Nice dim light, they had cookies, and berries socked in water. OHH FANCYYYYYYY. I know i know. I had the aromatherapy massage with Neisha. it went great. She was nice, she let me smell different scents to see which was suited for me. I told her I was feeling down so she picked the one that would help uplift my spirit. Just a FYI the aromatherapy massage is basically the Swedish massage but aroma has. the aroma. The shower had shampoo, conditioner, body wash and shavers.
PS. I was soo close to falling asleep but… time was up :(
PPS. I did feel better. :)

Had a full spa day there… Massage, facial, mani/​pedi, hair and makeup done! The massage therapist Anthony was fabulous, he was very well versed in relieving my bad back
Had Denise for hair… And Nancy for makeup! I left feeling like million bucks! Those girls rocked and i will def be going back to them!!!

This is an updated review because after having a problem with The Red Door last year and NOT ONE person ever getting back to me – I give up.
I emailed them about 3 separate times, and probably tweeted at them 10+ countless times from April — December.
In December, the Red Door’s Social Media Manager reached out to me once on Twitter to discuss my problems. She (in theory) sent my issue higher-​up to help with… and *crickets*… I’d like to give her the benefit of the doubt that she did, so we’ll just go with the probability that they don’t give a damn about their customers and are money-​hungry horrid people.
If the Red Door ever wants to get back in touch, they know how to find me. Until then, save your money folks.
Suggested other places –
Massages, go to L’Olive Spa. Love it there! See my review! :)
Waxing/​Laser, go to Spruce & Bond on the UES and ask for Taylor, she’s freakin’ fantastic.
Blowouts, hair and manicures, go to Angelo David Salon. See my review for that place too!
I’m still looking for a new pedicure place. So, when I find one I’ll let you know. Or if you know of one — drop me a line and suggest it!
But, until then I absolutely REFUSE to set foot into another Red Door Spa and give them my business.
P. S.,
I still stand by what I said, my experience with Cheme then and thereafter was phenomenal. She’s a gem — this updated review is 110% directed at senior/​corporate management and their complete lack of professionalism.

I’ve gotten a few blow outs at the blow out bar and a couple of pedicures. This is where I come to splurge on a nice pedicure. Quite relaxing, they give you a warm neck pillow scented with cinnamon and nutmeg. Everything is very clean.
Humberto always does a beautiful blow out. He’s my go to.
Tip: you can ask for a glass of champagne

This is the only place to go in New York City and the best hairdresser I know Wade Lee Richards… Absolutely phenomenal… Model runway look… Styling is superb…
When do you does my hair it last for days and I get so many compliments!!!

Came here for the first time for quick manicure. Everything is clean, staff is friendly, and my mani turned out great! So excited to try other services they offer.

I had a Fabulous time at the Red Door! I got a wonderful Facial with Janet. My Face looked Flawless and super smooth when she was finished.
She also gave me a mini massage on My Shoulders, which was so relaxing and enjoyable while My Face got steamed. I love her personality, and the whole experience and would definitely go back. I highly recommend Janet. In fact, I look forward and can’t wait for my next appointment!

Michelle was absolutely fabulous, a colour magician! She is warm and approachable and really cares about doing her best to ensure you get the best results possible, so you look your best — an all round amazing person and a real pro!
As a colour newbie, I wasn’t sure what I wanted but she patiently walked me though and explained the various options for hair colour and suggested the balayange for a low-​maintenance, easy to manage change that would only require a quarterly update. The results, as you can see, are amazing. It has been 2 weeks and no sign on fading or and the regrowth just blends in beautifully.
The staff are also lovely and attentive, constantly bringing more tea/​water over the 3 hours I was there. Can’t recommend them enough!

I’m a loyal fan of my spa back in Jersey, but damn, this place was stellar!
Spent my birthday here getting a couples massage with my husband. I was apprehensive, as I thought it was just another chain, but in the city. I had visited the one in Atlantic City years back and wasn’t overly impressed so my guard was up. While there was a hiccup with the type of massage I had requested, I still had one of the best massage experiences here.
The facility is beautiful. Clean lines, warm waiting room and a less «locker room» feel than most places, I was relaxed from the minute I made my way downstairs. The waiting area is gorgeous. It’s quiet and while the seating could use some more comfortable reconfiguration, I was so pleased to spend time there drinking my cucumber infused water.
The masseuse I had was phenomenal. She used just the right amount of pressure and hit every spot I discussed with her. The tables were comfortable and the music and aromatics were a perfect addition to our zen-​like experience. My husband enjoyed his experience just as much and he’s not really a massage guy. We were both so sad when it was over but definitely can’t wait to go back. A truly relaxing experience worth the money, which was pretty much on average of other day spas in the ti-​state area.

5 stars for the service I received. The layout/​organization of the location is not the most relaxing, I would probably be disappointed if I was going here for a relaxing spa experience (walking through a bunch of make up stations to get to reception reminds me of walking through a bunch of makeup counters at some mall department store) — but I was only having a nail service that evening, and for that my criteria is — did my nails look good when I left and did they last? And they did.
I had a ‘half moon’ gel manicure — $ 50 plus tax/​tip. This is not much more expensive than most nail salons in Manhattan, however, the quality of the work was very impressive. Three weeks later, my nails still look great. And, because of the half moon design, the grow out isn’t as noticeable. I will definitely be back.

Came in because i am a Michelle follower! She has been doing my highlights for about a year now. When i first started i had virgin hair and was unsure with how highlights would look on me.
This visit as usual i brought her a bunch of photos i found on pinterest and told Michelle i like the way these look. As usual she made some adjustments toned down what needed to be done!
Red door is very trendy and clean. Not to mention super friendly. It really fits with Michelles personality. She really knows what she is doing! I highly recommend her!