The Orchard Tailor Sevice

This is thee BEST place in NYC to go for any tailoring
The owners: Chris and Fabian are super nice and everyone does a fantastic job with my clothes!
A must and Go to Tailor PLUS same day service!
Yes. instant. While you wait or hang in Starbucks
it’s ready. Love this place.

These guys are still rock solid as ever. I used to take a lot of clothes here many years ago when I had a suit and tie kind of job. No more suit and tie, but I do like to have some clothes altered from time to time, and these guys do as stellar a job as ever.
It’d been about five years, but the gentleman in here remembered me, so that was great.
Most importantly, they know what they’re doing, get it done quickly, and charge a very reasonable price. I’ve had some bad experiences with other tailors over the years, but never a one with these guys.
After leaving NY for a few years and coming back to the ever changing city, I was glad to see these guys are still in business and still doing a top-​notch job. Three cheers to you, Orchard Tailors.

Moved back to NYC from LA and had to buy a wardrobe of winter clothes. I’m short and everything needed to be shortened, sleeves too. A friend suggest I go to Orchard St. I LOVE them. Great work, fair prices and speedy service. It’s good to be home again!

Good pricing and service. This place knows what they’re doing. Some of the clerks are more knowledgeable and more friendly than others. But the work is first class.

I dropped off a vest for alterations and was told that it would be completed in one week’s time. I was also told to call mid-​week to ensure this.
I had to leave town suddenly and so neither called nor went to pick up the vest in one week. Instead I came to pick it up after two weeks. And then I was told it wasn’t ready and would require more time.
I’m guessing that the deadlines they provide are meaningless. Like all tailors, they prioritize rush jobs in order to charge more money for them. But unlike other tailors, this place doesn’t seem to have a way to keep their non-​rush orders organized. They rely on you to call in and remind them that they only have three days to complete a job.
Also, if you pay cash, be sure that you keep the receipt in addition to the order ticket.

This is my new go-​to; they bury Stanton Tailors (sorry guys) in terms of quality, speed, and price.
I brought in a piece of outerwear to Stanton Tailors, who were my go-​to. They weren’t comfortable doing the job and send me down the street to Orchard Tailor and I’ve never looked back.
I’ve had hems done in less then 5 minutes if I’m willing to wait (yes, I can wait 5 minutes, that sounds great, thanks.) and other jobs done in 30. They are scary fast and the prices are about ½ of what I’ve come to expect.
The best I’ve found in NYC

Horrible, horrible service. I dropped off three dresses on ⁹⁄₂₀ to get the straps taken in. I was told to come back in 4 hours but I said I would come pick them up later in the week. He told me that I couldn’t pick them up until Friday at 5PM, because he was too «busy.» I said, fine, I’ll pick them up after 5. He said to call him on Wednesday to remind him. Strange, right? Yeah, Wednesday came around and I completely forgot to call him. So Friday evening, I stopped to pick them up. He searched for them and realized they didn’t actually tailored the clothes. He had the nerves to say, «you didn’t call me; I said to call me.» WTH? Really, you needed me to remind you to do your job? You had the freaking entire week. Anyways, he offered to do it in 15 minutes, but I couldn’t wait since I had to go somewhere. Don’t frequent the place. There are plenty of other places to go. If you have to call someone to remind them to do their job, then it’s time to find someone new.

Been coming here for almost ten years (scary). I no longer go anywhere else because it’s just not worth it. Given the gamble any tailor can be, consistently, I have received the best service at the best price here.

I’ve been to this tailor twice now and they’ve done a phenomenal job on my clothes. The first time, they fixed a hole in my lace dress. It was perfectly done. You couldn’t even see where the hole was originally. The second time they altered a jean jacket for me. Basically they made a XL jacket into a S. Absolutely fantastic job!
They’re reasonably priced as well. I definitely will continue to give them my business even if they are absolutely out of my way.
I do have one piece of advice though. Do as they ask and CALL them 3 days before you want to pick up the items, confirm that they’ll be ready by that date. I’d also call them again the day of pick up just in case.
But aside from that, I love them. They are fantastic. :)

Amazing work done by these guys! I needed to hem a leather jacket and they did it with no problem at all, when several other tailors in the city refused. They are quick, reasonably-​priced, and proficient.
Only once did they not have the items ready for me by the date they promised, otherwise I love their work! I wish I lived closer to them.

I’ve been going to Rafael for years to get all of my tailoring done. His prices are excellent and he’s very quick! I’ve done all sort of tailoring from hemlines to dresses taken in to repairs on tears and they always do an excellent job! He’s also very friendly and tells you exactly how he’s going to cut and hem. I have recommended Rafael to all of my friends and he never disappoints! If you have a lot of things that need to be tailored he can do it all within a few days (sometimes a few hours!)
He now moved to 55 Clinton but still same great service!

DO NOT WASTE YOUR TIME HERE.
I’ve been a long time reader of Unilocal reviews but specifically made an account to give this place the lowest possible rating available. I wish I could have given a 0 or ½ star to reduce this place’s current rating because it’s entirely undeserved.
I had heard through a friend of a friend that these guys were cheap and reliable but they hadn’t been themselves. I read the reviews on Unilocal and decided to try my luck despite what seemed like really hit or miss experiences.
I went in at 330PM to have one pair of jeans hemmed 1 inch on the cuff and have the inseam reinforced as it was wearing really thin. The woman at the counter handed the jeans to a guy (I refuse to call him a tailor) who said he could get the repairs done in a few hours, and to call at 530 to check on the progress. I call and no answer, even though the place was supposed to be open until 6PM. I called the next day and the woman at the counter acted confused and couldn’t find my jeans, telling me to call back in ten minutes and then HANGING up on me. I waited 15 minutes, called back and asked for my jeans again, at which point she told me to call back in «um, like, 5 minutes or something» and HUNG UP AGAIN.
At this point I just jumped on the 6 train and headed downtown to see what was going on. When I walked in the lady recognized me from the day before and HANDED me my jeans, untouched, and said «sorry no one told me how you wanted them fixed.» This was the same woman who stood next to the «tailor» the day before and gave me a business card telling me to call anytime. No apologies.
Bottom Line: Zero customer service, zero quality, and inconvenient hours. DO NOT BOTHER.

I’m hesitant to give them more than three stars because of other Unilocalers negative experiences at this business. After reading these reviews, it sounds similar to what I’ve encountered at other tailors in the neighborhood: you never know what kind of work they’re gonna do — sometimes it’s excellent and other times it’s garbage.
Well, if I were to give a rating based on my experience today — it would undoubtedly be five stars. The job was simple: hemming a pair of curtains. However, many a Unilocaler has been to a tailor who’s botched a seemingly simple job. My five stars would extend from the reasonable price to the courteous people at the counter to the end result. They did a beautiful job: the measurement was the same as I had asked for, the hem was uniform, the color of the thread matched the curtains perfectly, etc. But then again, how much of this was luck? Judging from the other reviews, I’d say a lot of it depends on luck. That said, until my luck runs out… I’ll continue to go to Orchard Tailor Service.
Just follow some simple guidelines (with any low cost tailor in the LES):
–be very clear about measurements, the hem, color of thread, etc.
–try to remember that the person at the front counter isn’t the one doing the actual work — and be prepared for surprises.
–check the work before you leave the shop.
–most importantly of all = don’t take anything that you care about (‘cos there’s always the chance that it’ll get screwed up).

This place is simply the best place I’ve ever found for my tailoring needs. I started out bringing pants just for hems, but they’ve completely redone pants for me from old standard slacks and jeans to more stylish, perfectly fitting pants for me. The service is top notch and timely, and you just cannot beat the price. Rather then buy a bunch of new pants to replace ones that no longer fit how I wanted, I took them here and basically have a new wardrobe of pants that fit better than they ever did. I will be bringing some jackets and shirts in for tailoring as well.

Never come to this place. I brought a beautiful suit and jacket that was already pinned. they butchered everything and managed to stain both the jacket and pants.
when i explained to them, they claimed that the person at the register that day told them I was made aware of the stains, which I was not! The suit had never been worn, and was brand new and spotless.
when i asked to contact a manager or owner, i was refused and the man behind the counter started yelling at me. he told me that i must come in the next day when the original counter person would be working. I explained to them that I was leaving for a wedding tonight. they were extremely rude and refused to compensate me for the suit that they ruined.
I never write Unilocal reviews for anything. but this experience has left me so angry and helpless, that I had to share.
If i could give zero stars i would.

I’ve come here multiple times for alterations and hems, and they have generally done a decent job…
This week, I brought in two expensive Frette pillowcases that I needed shortened from a square european style to a normal pillow case size. They had a lovely 2 inch trim around the borders. Pillowcases, beyond easy, right? At least that’s what I thought. All I wanted was for them to shorten them by 5 inches and re-​sew the trim as it was. Should’ve been a 20 minute job.
I received them back and they had removed the trimming on the sides and basically completely restyled the pillowcases (when I specifically asked to have the trim left on around the borders). The guy at the front said when I came in that «he wasn’t there when they did the alterations, so they didn’t get my instructions»
I freaked out at the shop and they promised to try to fix them. I came back half the day later and they had reattached a hackjob «trim» around only TWO of the sides (again, not at all what I wanted).
Having bought my first «adult» duvet set and having the pillowcases completely ruined beyond repair, I’ve been home and sulking ever since.
The two stars are for the customer service and their offer to try to fix it (but why weren’t my instructions followed in the first place?). I just wanted to post a warning that if you want something done here, even if you make it EXACTLY clear what you want, sometimes your instructions just will not be followed and you will have ruined articles of clothing (or bedding).
I was a loyal customer for over 4 years, but will never take my business here again.

Horrible. Just horrible. Incompetent tailoring, rude service…
Took a brand new shirt in (literally unfolded it from the package in their tiny changing room) for some minor alterations… got it back with PEN STAINS ACROSS THE BODY. They claim they didn’t do it, naturally.
Tried to remove their stain, tried to have the cleaners remove it… no luck. Out of a shirt, but at least I can advise Unilocalers to avoid.
GIven the strangely positive reviews, I assume many of you have no experience with tailoring or what quality tailors can do because this is bottom of the barrel. Your local dry cleaners can do better work.
STAY AWAY!

I go here to get all of my pants, jeans, shirts tailored. It is the quickest and cheapest way to get my clothes tailored while I wait.
I have been here probably about 7 – 8 times now, and I have never waited more than an hour for clothes to be altered. Always cheap, and always great service. I don’t know how it can get better than this.
There is almost no need for my short ass to worry about clothes not fitting anymore. I basically add 4 bucks to the price of any pants I buy and 7 to any shirt and know that it will be a perfect tailored fit!

3 out of 5 pants I gave them came out ok. They botched the others 2 by screwing up the legs on one and the waist on the other. They’re a rush-​job operation and can handle simple alteration jobs quickly but I wouldn’t trust them with anything expensive.
Also, you should insist on getting a ticket. They’ll say «you don’t need one, we’ll remember you» then forget and keep you waiting as they search for the clothing you described. Call ahead to make sure they actually finished the job as promised. I had to come again the next day since they claimed to not remember promising to have it by the end of the day.

I brought in 4 pairs of pants to be hemmed. That cost me $ 14. It costs that much PER PAIR in a lot of places.
I’ve been here three times, and they’ve never given me a ticket or anything for whatever I dropped off. The guy just says, «Nah, I’ll remember you.»
This might bother some people, but I enjoy the familiarity. And the insanely cheap prices.