The Mansfield Hotel

The Mansfied Hotel is a gem for a weekend in NYC. The staff is so courteous and professional, and loved our room. It’s hard to find a hotel in the middle of everything that doesn’t cost a fortune. I highly recommend this place and would definitely stay here next time in town.

Read other reviews reporting bad experiences, didn’t listen. Here’s mine:
Used an app to book the room for cheap, I’ve used this app before with no problems. I arrive, they ask for my card I ask what for. They state my card was declined thru the app and I need to pay again. Lights flashing in my mind because I read on here that they have swiped other people’s cards multiple times. I check my card online, sure enough there was a $ 166 pending charge and the room was $ 98. I’ll double check after I leave to ensure only $ 98 is charged.
The app advertised a queen room, my receipt said queen, what did they give me? A FULL bed. Who even has fulls beds anymore? This isn’t the 1930s. I asked how much to upgrade? An extra $ 60. Nevermind then.
The hotel is gorgeous and has rustic charm. It has tiny hallways and the walls are paper thin, my window looks out to sad brick walls of other patrons.
Its 20 degrees outside and you can’t control the temperature in the room.
Lesson learned, never coming back.

The staff at the Mansfield was excellent! The hotel is well maintained, has nice appointments, quality linens and bath amenities and is very quiet especially given the location. The Library w/​a fire place was a very nice touch, and there were a variety of coffees every morning. The location is great — -a five minute walk to Times Square and very convenient to the Theatre District.
The only problems are size of the rooms and the lighting. The room we had was incredibly small even by NY standards. So small there was only room for a small round hand mirror mounted on the bathroom wall. If you’re a single person or a couple staying for 1 or 2 nights this will probably be OK – any longer and it will become a problem. Also the Hotel and rooms are very very dark. There’s very little outside light into the rooms and the lights are low wattage. But the price, location and staff are fantastic. Stay for night or 2 but I can’t recommend any longer.

DON’T EAT HERE!
We stayed at this cozy hotel and were quite pleased with the room.
Seeing that the adjoining restaurant was Zagat rated, we sat down for breakfast.
It was the worst breakfast I can ever remember having. For 15 dollars plus tax plus mandatory gratuity plus a charge for something I did not order, I got a dry, tasteless poached egg on wonder bread. My wife fared no better having to send back her initial cup of coffee because it took so long to get a spoon. When she asked for butter for the toast, the waitress grumbled that it wasn’t included. Not exaggerating !
Speaking with the on duty manager yielded only the promise that someone would look into it tomorrow.
Eat across the street at the busy diner just to the west.

Worst hotel I’ve ever stayed in !!! Avoid at all costs still waiting for a reply from management regarding why they ran my card without permission
On arrival to your hotel I was informed that my groupon purchase was not confirmed with the hotel. Although I had received a confirmation number from groupon and presented this at the desk. I out of good will handed over my card to the lady on the desk. I later checked my bank account to see I had been charged four times for my stay at the hotel! The first being a charge a charge from groupon for my stay, this the only charge I hd agreed to the only purchase I had made. The additional charges where from the hotel and not consented by me !
The first being a 50 dollar hold on my card that I was unaware would take three days to appear back on my card, I was only made aware of this after the charge and after I was informed by the receptionist on Sunday. I should have been made aware of this at point of sale. Which I think is absolutely despicable. The second two charges which were made on my card where a 100 dollar charge and a 50 dollar charge neither of which where consented and neither of which was I informed the hotel was doing so !

I’ve stayed here 10 times in as many years. It is charming, old world and the location can’t be beat. For the price, and this is key, value is there (provided you’re not paying more than $ 300 a night in which case go somewhere else). However, the place is going downhill. Worn out. The room I had this week was, I’m not kidding, dark and depressing. Beat up wood floors, no rug, furniture missing. Some lights didn’t work. Brick wall view and what’s worse – cords missing on venetian blinds so they couldn’t even be tweaked for natural light (just up or down), rattling old AC unit in window that would keep anyone but a heavy sleeper awake all night. I get the sense the place is going to be sold and maintenance has stopped. If not – buyer beware. Also Bar/​restaurant closed (not sure why) didn’t matter to me but other may not be happy.

Do yourself A favor and stay elsewhere. I stayed at this hotel for 4 nights and spent $ 2000+ between the 2 rooms and having to pay for $ 40 upgrades because we had 3 and 4 people in each room. Pros: location is close to time square and there is l expresso machine in lobby. Cons: AIr conditioners (window units and not central) they are old, inefficient (barely blows cold air in both room types I stayed at. The worst part besides a hot room is that it is SUPER loud. No free in room wifi, in room coffee machine, iron and no view. 5 people suite upgrade =1queen bed and a springy uncomfy sofa couch plus a windowsill that’s about a feet and a half wide for the fifth person to sleep on. Not mentioning the bathroom is tiny and has no lock…

Stayed 3 nights at The Mansfield. Room was modern, clean and classy, not stuffy. I like the smaller boutique hotels, elevator was less than 10 feet from my room.
It’s location is close to Times Square & Grand Central Station and Bryant Park, so subway access is fairly close.
The staff was very helpful.
I had some friends meet me there and the study/​library is a great place to meet & Relax

This hotel is a beautiful boutique hotel in the Times Square area, located on 44^th between 5^th and 6^th. The prices are good considering it’s a four star hotel and the location. The rooms are quite spacious with a good sized bed and a seating area as well. The bathroom is clean and spacious as well.

Room 1 AC broke —
Room 2 some poor person was sleeping in
Room 3 black mold growing in shower
Worst room stay of my life

DISGUSTING! Found bed bugs in first room, switched to another room, equally as dirty and small. The worst hotel experience of my life. Pictures here must be 100 years old. Building and rooms are old and outdated.

Rooms are small and bathroom are even smaller — claustrophobic small. No iron, no coffee maker in room, coffee espresso in lobby not that good. Staff are fairly pleasant. No free internet. We are a Marriott fan… No comparison!

I spent the last three nights at the Mansfield (tonight being my final). We booked a room with three occupants through hot wire. We selected an option with two beds. Upon check in this had not been conveyed properly to the hotel. All I can say is WOW. This establishment went so far above and beyond to make our stay perfect. They changed our original room to one that would better accommodate a roll away for the first night and offered us two room options for the following night. We opted for a suite. I would not have been able to afford this room for this trip. The Latino woman working the desk was absolutely one of the most gracious and pleasant hotel employees I have ever met. The lemon water in the lobby was a hit as was the all you can drink espresso machine in the library. The rooms were spotless and beds comfortable. It has a contemporary feel to the recent renovations. I read in other reviews complaints about smells carpet and such in the hallway but find it odd that the floor outside of ours was turn of the century tile.
I will admit some may be concerned about noise. Out first room was along 44^th st and quite a bit does come through, however that never bothered me. The second room was on the inside or back of the building and I found it very quiet. Sure the interior walls are a bit thin but the experience here was top notch. I will be using this as my standard selection for all future trips. The staff here truly set apart our experience. They are helpful. Prompt. And went above and beyond for us. Truly they made our trip better than I could have imagined.
Andrew

This is a great location. Walking distance to everything so wear comfortable shoes! The hotel is so cute and comfortable. Walls are very thin! You can hear everything! The only reason why i didn’t give 5 stars because I dropped the remote and it fell under the sofa… I don’t think they clean very well and they use bleach in the bathroom so my favorite pair of black leggings was ruined! Employees are very nice. The concierge Robert was great and helpful.

Totally awesome mid-​town/​Times Square spot. Booked last minute deals and had plenty of space for a family of four. Daily bowl of apples in the morning, cookies in the afternoon and lemon water all day. Had an old world charm but everything was new and very well appointed. No smells and no bugs. Beds very comfy! Only downside was the lighting, which was limited. Very courteous staff. Would highly recommend:-)

Seems from reading the reviews that everyone WANTS to like this place. The employees are obviously good, and the hotel must have some «old world charm» and hey, «what else do you want?»
How about working wi-​fi and an air-​conditioning unit? And further, when I call the front desk manager and leave a message to discuss a discount or better yet, refund of the charges, how about a return phone call? I’m not unreasonable; I know it’s not likely I’ll receive a refund for my boss’s way less than acceptable experience, but let’s at least have the conversation!
This hotel is crossed off my list of places to use when finding accommodations for my boss.

Came here on a Thursday night and left Saturday afternoon. Pleasant ambiance, and polite staff. Comfy bed, clean room and bathroom. Stocked mini bar Only down side it was a bit chilly. (May be caused by the weather, it was single digit day) Not too loud, and slept peacefully.

If you are satisfied with just a comfortable bed and a decent bathroom, then the Mansfield Hotel is for you. The Hotel’s website makes it seem more than it is. Yes, it is an old NYC hotel but lacks attention to details.
PRO’s: Friendly staff; Comfortable Bar area (The M Room) with lovely appetizers and great service (Katie).
CON’s: Dirty Elevators; ripped carpet in hallway outside our room (11^th Floor); inadequate lighting in the bedroom (no lamps and insufficient lighting to read by); lack of a bedside table; blinds very old, dusty, and with chipped paint; no alarm clock or radio; bath towels were old and scratchy; mildew in the shower; no thermostat in the bedroom; no coffee maker in the room.
Unfortunately this is not what we expected and will not recommend to others.

Another good one on 44^th street.
Be forewarned if you don’t know Manhattan: small rooms. You get it in London with similarly-​aged hotels. It’s how it is.
That said, I’ve always enjoyed my experiences there. Clean, comfortable rooms. Perfect location for work (where I need to go and be).
Wifi isn’t any good (spotty) and temperature regulation aren’t 100%, so only 4 stars.
Okay workout room on premises, and the library is kinda fun.

Located just north of Bryant Park, I’d say this hotel is perfectly situated! You can walk up to central park, wander to Times Square or hop on any subway.
The rooms are small, but it’s cozy and anyway you should be out in nyc exploring so it’s definitely not bad. I like the closet like bathrooms, it sounds sarcastic but I’m not. It’s a great way to efficiently use space and it’s wonderfully unique. I really enjoyed it :) And I’m a huge fan of the wooden floors. For the price and location? It’s perfect!
There’s free wifi in the lobby and an awesome lounge area with chess boards, books, free coffee and a cute old timey telephone booth where you can just sot or make somewhat private calls. The stairs are gorgeous, almost like the stairs in old european buildings. Speaking of, I’ve heard this hotel has a fun history (as in it wasn’t initally a hotel building), though I’m not qiite sure what it is… maybe it was a library or a school? Either way, I think it’s cool!
Definitely a place to check out :)