The Jackson Group

I had an absolutely hideous experience with this group. I originally hired them to help me wrangle my freelance receipts and Quickbooks files, which I was behind on as usual. In short they took all my paperwork, stripped my QB file of transactions already entered in the name of «fixing» the file, wanted me to share the file with the on their online site which never worked, no matter how many times I tried to troubleshoot it with their IT guy, weren’t able to discuss their process or document how their billed hours were spent («that would take us more time that we would have to bill you for»?!?), and eventually presented me with a bill to organize my receipts together with a proposal not to enter the data after all. This is a few grand later… luckily I’d scanned everything I sent them (hard copies). I’ve finally found a copy of my old (prior to hiring them) file and am reconstructing the year myself. I called the IRS and explained why I didn’t file — data deleted by bookkeeping team!
What a mess. They pretend to be about working with the customer but in fact they are «my way or the highway». My friend who recommended them to me was «fired» by them for asking for them to organize their reports to be in compliance with her professional billing structures… they refused to work with her on this, preferring instead to stop working with her.
Don’t waste your time. Run don’t walk in another direction.